Bellamy and team are so friendly - it's a great team and a great store! They answered our questions about the menu and the food and coffee were delivered right away. read more

The bagels are always so fresh, and the drinks are delicious. Aside from the great food, the employees are always the absolutely most pleasant employees you could find. read more

Amazing service, the staff is so friendly! The drinks are always tasty and they get my order right every time!

Great coffee place! Probably the best one in the city of Clawson and nearby areas. Taste of lattes is always on top, service is friendly and fast! and the ambiance is great! Highly recommend trying the hot lattes with an extra shot of espresso, as they usually have a free extra shot on Friday, that is a great way to get the day going! read more

Love this location! The baristas are friendly and the tables are always clean (not a lot of seating if you plan on staying). Wait times vary but that applies to most cafes these days. I'm all about the trendy third wave coffee shops but I always come back for Biggby's oat milk lattes. If you're feeling something sweet or like cafe miels, the Golden Honey Oat Milk Latte (cinnamon, turmeric, honey) is worth a try. read more

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Not sure why this Biggby has such low reviews. I come here once or twice a year, once at a minimum to get my free birthday drink, and have never had any issues. Today I stopped by for that purpose and I ordered a 24 oz. (gigantic!) mint hot chocolate with soy milk and no whipped cream. It was made as ordered and is delicious ... I forgot how good their hot chocolate is. There's not a ton of seating here so I'd be curious to know if most people spend time there or take their drinks to-go. There's also a drive-through, I believe. Service has always been friendly and fast. read more

Confused by the bad reviews??? This is the location I usually go to as it is on my way to work and between my running around spots! I've never had a problem with customer service and have always been satisfied with my service! Today I called before heading over to make sure they open and I talked to a very friendly lady! Then when I got there I had very speedy service! Will definitely keep coming here! read more

In town for business. I had a 45 minutes to kill before a meeting and wanted a nice cup of coffee or hot chocolate to warm me up (it's freezing in MI). Walked in and I swear I didn't feel a temperature change from coming in from the cold. In other words...TURN THE HEAT UP. I went to my car to warm up with my hot chocolate. One customer remained inside and seated...with her long winter coat still on. read more

BIGGBY COFFEE - Coffee & Tea Near Me - Clawson, Michigan

I never really write reviews, but I chose to switch it up and come to biggby instead of my usual coffee place. The staff was SO pleasant. There was this lovely lady at the window with shorter hair and she was the sweetest! On top of that, the coffee is amazing. I got the iced cookie butter latte with almond milk (I think it's seasonal) but so good! read more

BIGGBY COFFEE - Iced cookie butter latte with almond milk (: - Coffee & Tea Near Me - Clawson, Michigan

What a great staff! I've been here twice with my dog and they've always been nothing but welcoming! They have dog treats to give out and was even given a Biggby Coffee bandana for my puppy! Not only is their kindness extended to furry animals, but they're also very attentive and friendly towards people too! ;p will definitely be coming here often to do work without having to leave my fur baby alone at home!! read more

honestly the worst biggby I've ever been to the staff is more focused on talking to each other rather than taking care of customers and their drinks have no consistency whatsoever - I used to go to them for the simple fact of how close they are but I got sick of choking down coffee grounds read more

This place is seriously a JOKE! After the last time I went a year ago, I decided to give it another shot... sorry I made that mistake. read more

BIGGBY COFFEE - Coffee & Tea Near Me - Clawson, Michigan

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Won't be back. I ordered a Bagel and the Fat girl at the counter proceeded to spread cream cheese on my bagel with No Glove On before I stopped her!!! read more

I like their coffee I'm a caffeine lover in general this location is close to the 75 freeway when I'm on this side of town which is very conventient this location has a drive thru which is suppose to make the coffee experience a lot faster I just don't understand why their is always a wait when there is no line. Despite the wait the staff is very friendly. And the overall product is great. Chai latte- Chinese Flower is a favorite Caramel iced or hot coffee is delicious Caramel Apple cider is a seasonal drink and worth all the calories. read more

First, the baristas who make the drinks must use different techniques because the drinks vary wildly in flavor and taste. If you've had one mocha latte there... you're next will taste different. On top of that, the people that work there have personalities of stewed tomatoes at best. And, half of them are downright rude. I won't be going back. I've given this location a multitude of chances. No more. read more

I love this location. Friendly staff and great service. I actually like this coffee better than Starbucks . Their peppermint stick skinny frappe is delicious. I get it all the time . read more

This is one of the fastest Biggbys I've been to. The staff is quick and kind. I knocked off one star because the coffee drinks tend to be on the sweet side, but that's a BIGGBY thing, not particular to this location. I definitely go for espresso over drip coffee here. read more

I used to go to the one in Shelby twp and that location is so great. They're super fast and always sooo nice. This location is the worst which sucks because I love biggby coffee and this is right by me new house but I won't be back to this one. I get it when you're busy, I used to be a server, but there is no hospitality with the workers here. They'll just leave you sitting at the window while you're drink is sitting there ready while they make the orders for all the cars behind you. Like what!?! I sat there for 10 minutes looking at my MADE drink, while they didn't even come to the window for me to pay. I don't really see how this is effective? Why are you sitting there both focusing on the orders for the cars behind me while my order has been sitting there ready? Ridiculous read more

The navigator on my rental car took me to this location while I was looking for Dunkin donuts. So I gave it a try. I had a sesame bagel with cream cheese and a latte. My wife had the chai latte. Both were as good as you find in other places. The girls working at the place were welcoming and pleasant. They were helpful. I will stop again today with my family for coffee and will try their pastry. read more

BIGGBY COFFEE - Coffee & Tea Near Me - Clawson, Michigan

This place is hit and miss with customer service. I love Biggby coffee and that its locally franchised. Usually, I can order and have a pleasant experience. I have on two occasions experience snarky/rude service. On one occasion my daughter asked for a kids drink and the girl rolled her eyes and said "you have to be under 12. You're way too old." I said, Sorry. She just turned 13... we didn't know. We now know the rule to be 10. Got it. The second rude service happened with my son. He doesn't like coffee but since there are 1000s of things that can be made with sugar, my question for him (my son) was hot, iced or frozen. The attendant got frustrated (no line behind me) for my son taking a second to answer the question hes 12 and said "Or there's a starbucks down the way..." I really like the coffee, I really don't enjoy the rudeness at Clawson with my kids. Ferndale Biggby is much friendlier. So is Shelby and Bloomfield/Southfield. This is exceptionally odd for this area and I don't go here very often because of it. read more

Excellent staff!! Great coffee and bagels! Big fan of this Biggby!! This location is prime and they keep it squeaky clean. Great people!! Best coffee shop in town by far in my opinion. Solid vibes at this Biggby!! read more

I went again today to give it another shot. The girl repeated my order to me and was wrong then ( ordered a green hot tea) I get to the window and she asked if I had a green tea latte. I said no just a hot green tea. I get it and it's a green tea with sugar! I am so annoyed. There was no line, I was the only one there. My order was simple. Just a hot green tea!! I won't go back and I don't advise anyone who doesn't want a bunch of confusion at the window to not go either. Very disappointed... Where is a Starbucks when ya need one!!! read more

I really like this location. The customer service is really good, the people there already know what I want when I come in, and they serve really good coffee. I have almost no criticisms of this location, it is really good. I am very glad that I frequent this particular location. I am surprised that it has reviews on this website that are negative and say that the baristas are slow. They are actually in fact quite fast, so fast that they, as I already said, know what I want before I even ask for it! read more

Customer service here is rude! They are slow and don't listen when you order so they make it wrong half the time. I will never be back. I'd literally rather have McDonald's coffee over ever coming back to this place. read more

I was excited when biggby opened in Clawson. I have always been impressed with the customer service at other locations. This location started the same; great customer service! However, there has been a steady decline. Customer service is poor. The coffee has been disgusting! Like drinking hot water! Yuck!!! Lately, when I've gone early a couple of times, the coffee wasn't ready. Needless to say, I will no longer visit this location. read more

The service at this Biggby is awful. Today I sat in the drive thru for several minutes with absolutely no acknowledgement that I was there to place an order. There were two cars in front of me and both of them received their orders while I was waiting to place mine. read more

I've been going to this location for over a year and the staff that originally was there was amazing, nice and fast. Every since it's been under new ownership. It's been slow, crappy service and less than friendly staff. I literally watched a girl make my drink wrong and she insisted that she gave me what I paid for. I get the same drinks all the time. I know how they are supposed to be made. This new owner needs to bring back the old staff or retrain the staff he has now. read more

Horrible service. Never listen when taking order always have to repeat simple order. Then make drink wrong , don't give an F attitude..

Somehow this place has a 4.5 rating on Google but I can't imagine why. This is easily the slowest coffee shop I have ever been to and I've gone there at all different times of day, both in the drive thru and going into the store. I try to support it, but today I got a tall tea latte (as in tea with milk) and it cost me $5.29!!! Turns out I could have gotten the same thing at Starbucks for less and waited much less time. read more

Great coffee, great food, great people. Most were complaining about the drive-thu, but I've never had a problem with it during the few time's I've used it. It's cool to see them making the shots of espresso and steaming the milk right in front of you, and it never takes more than a minute to get your latte, so I usually just go inside. Also, I left my hat there, and they gave it to me when I came back a week later. I'm just a normal customer who's sitting in one of their booths with nothing better to do. read more

The baristas here are very slow and rude. If there was another coffee shop nearby with a drive thru, this Biggby would be out of business. About 90% of my experience with this coffee shop have been negative, whether it's their drive thru or ordering inside. They lack customer service friendliness. They have also charged me $0.50 for a cup of water (other Biggby shops don't do this). I've waited almost 20 minutes in the drive thru. The only reason I didn't leave was I was stuck and couldn't back out. read more

I'm a freelancer and this place passes my "nomad with a computer" tests. Plenty of outlets with USB chargers built in. Abundant natural light from north facing windows without much computer screen glare. Staff is nice, coffee is good, close to lunch spots and Lotus Brewery for meeting up with clients. I'll be here whenever I'm in metro Detroit. read more

I love the staff at this location. They are so friendly and start conversations with you. If I go in wanting something new they always have great suggestions or even if I'm not looking for something new they will give me suggestions. They suggested me try cold brew coffee and let me try it before I bought one. Great addition to the small town of Clawson. read more

Great service and so convenient to have a drive-thru this time of year. Staff is very friendly. Will make this my morning stop for coffee and muffin. read more

This location was the first time trying Biggby coffee and after a few times here, I have to say I won't be returning. The baristas are rude and they up charge for everything. I'll stick to Tim Hortons where the prices are cheaper and the people working there are more friendly. read more

Awesome service! Good people! Very friendly in helping me find the right beverage for my taste. Maybe my new coffee stop!