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    BIGGBY COFFEE

    3.2 (9 reviews)
    Closed 7:00 am - 8:00 pm

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    4 years ago

    Wasted 30 mins for a cold bagel sandwitch & a drink that the lid leaked all over my white shirt

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    The Book Nook & Java Shop

    The Book Nook & Java Shop

    4.0(62 reviews)
    1.5 mi
    $

    To be fair the quaint book store is adorable and found some local lore books and a good kids…read moresection. The bakery items are decent. Then the show goes sideways, no it sinks quickly with no hopes of recovery after trying on my side. For the record, the musicians on Friday were entertaining and filled the evening with good tunes. Store does live music Thursday night thru Sunday night. Slept on this review to try to be kind, even the song last night told me to be kind. Waited in line and watch some Barista Ninja make coffee orders and then vanished on our turn. Let's be honest to customers, if you are not the coffee maker warn them!!! Ordered and then he grabbed a bakery item from the chilled case, he was done with me. Then looked at me and said "anything else?". Yep, sure is, he just took my order and forgot, .... was just waiting on my drinks. Then had to tell him what drinks, he then read from a printed off instruction sheet like it was a calculus quiz. On 2nd drink he literally pulled an ice cold cup from the pastry case, which from my view I hoped it came from under it. NOPE. He handed me drinks and as I walked my knuckles were chilled by the cup. Hopeful, I asked husband to tell me if his was hot. NOPE, so mine was a iceberg and pretty sure he royally messed it up as it now is my worst latte in my life (100% coffee could not ever be worse). Yes, worst. I walked back, he looked at me like I was lost, told him they are cold. He stood firm on looking at me with no apologies and I said again they are cold. Still, a look of what you want me to do lady. I put my finger in my drink and said these are cold, just microwave them. They were busy and felt that was fair. Think microwave setting on my chilled cup was 15 seconds. I took them to the table and one sip and blah, chilly and worse latte ever, pretty sure it was 80% milk and a splash of flavoring. The tall male faux barista should be banned from the coffee area. *believe your customer *if you can't make something - don't *coffee cups should not be kept chilled *apologize when you get it wrong

    Great atmosphere, however every time I've visited in the summer over the last 3 years it seems…read morethey've been understaffed. I don't really have the desire to wait 10 minutes to order a cold brew and another 10-15 minutes to actually get it. When it gets busy, the place becomes body-to-body in the café area, which may be some people's jam, but personally it isn't mine. I really wanted to buy a couple of books, but the line to order food and coffee is the same line used to purchase retail items, and I just couldn't bring myself to stand in it again. (I guess pick your books first and then stand in line to pay and get food/drinks?) I'll be back again... but will definitely make the trip earlier in the day... or come on a weekday.

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    The Book Nook & Java Shop
    The Book Nook & Java Shop - Wine bar

    Wine bar

    The Book Nook & Java Shop - Kids' area

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    Kids' area

    BIGGBY COFFEE - coffee - Updated September 2026

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