1. Biggerstaff Chris N

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Rosamond, CA

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Biggerstaff Chris N

5.0 (1 review)

Services - Biggerstaff Chris N

Pet physical or wellness exam

Pet vaccinations

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11 years ago

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Pet Check Engine Animal Hospital - Bulldog

Pet Check Engine Animal Hospital

(154 reviews)

The staff is very caring and great to work with. They have a positive environment for your pets and…read morehave a wide variety of services that they offer. I have both dogs and cats and have brought them in for vaccinations, examinations, and other services.

We had been here once before and had an OK experience. This is definitely one of the places that is…read more"overly cautious " or prefers to give you the higher end treatment option to support their finances. This most recent time, we took our dog in because we couldn't get an appointment at our regular vet. They had the same day regular appointment. Our dogs face had swollen instantly. We weren't sure if it was a snake bite or a bug bite. Or something with salivary gland. First and foremost, the girl at the desk was quite rude. Not the type of person you would want on your front lines of customer service. They did all the proper steps except for not doing a blood smear test to test for venom. The doctor kept saying this is what she thought it was, but she was not doing the test to see if there was venom. She did do an aspiration test. Which had to get sent out so we waited for that. But unlike most vets who would treat that procedure as surgical and shave the area in which they are extracting from. They just chose to stick the needle in and extract. In the meantime, she recommended overnight hospitalization and doing the anti-venom treatment. The anti-venom treatment is not cheap, plus they wanted to charge us almost $1000 to hold her in a facility overnight, where there was no staff. The specific line item for staff was $500. And there was no one there overnight only one check in at midnight. This is robbery. There are really great options in the area, but this is not it. I've learned from one of the other vets in the area that the number one mission for a veterinarian is to be of service. That is not this place. We see so much price gouging from various businesses like this. There are much better options in terms of customer service, fairness of pricing and treatment recommendations, and professionalism. I went and got a second opinion and then saw my regular vet. It's also nice to work with places who will instantly send you the medical paperwork via email and stay in communication with you via text. You don't get that at pet check engine. I do not recommend.

Smith Veterinary Hospital - Dolly and Jack (Jack was only 5 years old)

Smith Veterinary Hospital

(53 reviews)

0 stars. I wasn't going to write a review after our first dog passed away after a visits to Smiths…read moreveterinary but after the second one did, I'm definitely writing one. The first one was a pit we paid $700 for her lumps on her ribs to be tested (not even removed or anything) they said they weren't cancerous or dangerous and she was healthy. Not even a month later she passed away in her sleep. Not only that but the receptionist lady took my moms card from the front desk and after this transaction she had two more unknown transactions. Second dog mini schnauzer we took him in for a check up and shots in August said everything was good. Took him to emergency vet a few days ago he had to be put down due to failing kidneys and possible cancer in his lungs. This could have been caught sooner. My question is what they heck are they doing here if they aren't helping or at-least properly diagnosing. I'm not saying save our dogs from dying but DO YOUR JOB AND DIAGNOSE-PROPERLY!!! Especially after paying so much $$$ RIDICULOUS. Wouldn't recommend this place to anyone with a fur baby RIP to our babies Dolly and Jack

I was very happy with the care and attentiveness I experienced here. My. First time going to a vet…read morewith my cat where he wasn't freaking out and the gentleman who was checking us in was very professional and they communicated clearly the plans. I will be going back for any and all medical care for my fur babies.

Thurman Veterinary Center - Our Customer Service Representative team!

Thurman Veterinary Center

(148 reviews)

My husband and I have been coming here for our dogs' needs and care for over 2 years now and I…read morehighly recommend them. They can get extremely busy and it has gotten a little more challenging to get an appointment but I always commend the level of care and customer service we get from this place. Everyone is so friendly, welcoming and knowledgeable. They are also really good at following up on upcoming appointments or vaccinations due to make sure your pets are up-to-date. If you are looking for a vet center, as much as I'd like to gatekeep them, this is the place to be. Highly recommend them!

Extremely disappointed with the lack of professionalism and consistency from the front office staff…read moreat Thurman Veterinary Clinic. I called around 8:30 a.m. this morning to establish care for my two French Bulldogs and was told that they were accepting new patients but it would be a month out. The receptionist began collecting my information to create patient charts, discussed scheduling appointments for June, and was in the process of preparing the required $40 per pet appointment hold fee when the call was disconnected. When I called back later, a different receptionist informed me that the clinic was not accepting new patients and that I would not be able to establish care there. When I explained that another staff member had literally begun the intake process and was preparing to collect payment for appointments, I was simply told, "I don't know, but we're not taking new patients." The complete lack of communication and consistency was incredibly frustrating. Based on the glowing reviews, I expected a much more professional and organized experience. While I cannot speak to the quality of the veterinary care itself, the customer service and handling of front-office communication left a very poor first impression.

A Peaceful Passing

A Peaceful Passing

(90 reviews)

Definitely a sad day when you have to fathom putting your family pet down. If you have a family pet…read morelike we did, this is the most calming and peaceful way to put your family pet down. I would say it takes roughly half an hour, talking over your family pet, as they calmly give your family pet a three step process. Dr Martin was very gentle with our family dog Miles and as we spent our last moments with him, she peacefully sedated him, as well as talked us through their process. Instead of putting your dog and your family through the stresses of a veterinary office definitely give A Peaceful Process a call. You can schedule your appointment online and the will work with your schedule. This isn't the easiest review to make but when it comes to your family pets calm and restful passing, as well as your mindset going through losing wha most would say is a member of your family, this is the way to go about that.

Our situation wasn't unique, but certainly unique to us. Our dog was 14 and rapidly declining with…read moreCushing's. My husband, on his own decline with Alzheimer's, couldn't see and accept that it was time to let our boy go. Dr. Martin, patiently and compassionately, went above and beyond to make both my husband and our sweet Daniel as comfortable as possible with what was about to happen. We were able to give Daniel lots of belly rubs and treats as he peacefully let go in our own home. He was well loved, lived a great life and thanks to Dr. Martin he had a very loving goodbye. From the moment Dr. Martin walked into our lives until that last goodbye as she drove our Daniel away, I knew we were in caring and capable hands. Best decision ever.

Biggerstaff Chris N - vet - Updated July 2026

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