I love Bike Boom! I've bought two bikes here. First I got a great used diamondback a couple years ago that was super cute and reasonably priced @ $300. When it got totalled buy a driver I waited a couple months til I was healed enough to ride again, which was the winter, a terrible season to buy bikes, and it's been tough to find a good fit at any shops in my neighborhood of JP, so I crossed the river to go all the way back here. I used the insurance money to buy a fancier hybrid bike than I'd ever buy myself. They're super nice, practical, and into saving you money. Even their lights are less expensive than most places. Plus they don't sell stolen bikes. Great local owned shop. Signed, A broke bike lover read more

These guys know what they're doing. Great service, nice guys and ready to go that extra mile!

Had a good experience with this place when I took my bike in for a tune-up and to install a few parts. Very communicative, clear, and friendly. I'll be coming back here for future service. read more

My impression is a group of guys who like fixing bikes. The fact that it doesn't give off a "super professional" feel is a good thing. I mean c'mon.. its a bike shop not a Mercedes dealership. The employees are level headed, honest and genuine (not business gimmicky) . I came by to get my popped tire fixed. I showed him what happened and what would need to get replaced. He put in a new tube and installed it for less money than the other bike shop charged just for the installation. My bike rides great and I'm back to flying around the city. Unless your Lance Armstrong and your ready to compete in tour de France and need every little detail looked over and you want to get charged 3x the price. I recommend checking these guys out. read more

Great shop. Very professional, helpful, and genuinely friendly staff. Couldn't recommend more.

The folks at bike boom have honest conversations about maintenance needs and won't force you into frivolous repairs. They also are just nice people to do business with and really love bikes. read more

Worst customer service ever!!!!! . Went in to get air in my tires near closing and the one guy was so rude and hit me with about 4 bikes and complained about his coworker not helping him. Go to the other bike store around the corner. read more

Brought in my Italian Moser 1970s imported from Italy. I trusted them understanding they were lovers of vintage bikes, thinking they would have give me a nice tune up and my bike back in perfect shape. They kept the bike 15 days to work on it and when I got it back, I noticed multiple scratches and chips on the main frame. The bike was in pristine conditions before giving it to them now its value is half and I had to pay 50$ for the tune up. Brought the bike back, the owner wasn't there. I talked to him on the phone andhe accused me to be responsible for them and did not offer either to fix or to refund the "tune up". WIll never go there again, too bad because I was planning to buy another bike from them. To me it looks like they make a fortune to salvage really old bike with no value selling them for much more pretending they are vintage. And when they have a good vintage piece they cannot handle the way it would need. read more

I was a little hesitant to go in after seeing the "for hire" sign outside, but a quick yelp search made this place seem halfway decent. I popped in one day just after work to fix a loose chain. Typically, shops will just take off a link and pull the wheel back for $5 or no cost (the wonderful gentlemen at JRA Cycles did it for me no cost!) The owner took a look at it and hesitantly quoted me $10. Why? Because he "MIGHT" have to adjust the disc brakes (which, as far as I could see, he didn't.) I could tell even he thought it was a bit much. Not wanting to haggle since it was two days before moving day, and not wanting to unpack and look for my chain breaker, I begrudgingly agreed. Instead of working on my bike himself, the owner asks one of his apprentices to do the work - while trying to talk me into buying a larger cog for only $40 including installation (JRA did it for me for $20). The repair tech was clearly new and taking his time (it took over 20 minutes), which is fine. There was an obvious clicking sound (which was new) after the link was removed, which he explained was because the cog I had just purchased 4 months prior was somehow warped. I saw him take a wrench to the hub, but I figured he was just tightening everything down to fix the clicking. Meanwhile, another guy came in with a bent derailleur and the owner fixed it no charge. Seriously? At this point I'm thinking this must be one of those bike shops that take advantage of hapless women. I took the bike out on a spin, moved out of my apartment, travelled, and when I came back the clicking was worse than ever. After a sudden flat biking to work, I took the bike to Back Bay Bicycles, who mentioned that the hub was loose, which caused the wheel to wobble and chain to catch. They also reassured me the cog was fine. The flat and the cog tightening cost me yet another $28. If I could turn back time, I would've just unpacked my boxes, looked for the chain breaker, and moved the wheel back myself - would have saved me $20. Avoiding this place from now on. I'll be headed back to Quad Bikes or JRA Cycles for my next tune up. read more

I really wanted to like these guys, but customer service is so important to me I just can't. I was looking around to buy my first bike. After reading and talking to a number of people they recommended this shop. I'm all about supporting local businesses and thought their selection was good. I came by on a Sunday and the bike I wanted to try had just been sold out. I left my name, email and phone number with the salesperson and was told they should have it in by Tuesday and would give me a call. After not hearing from them, I called the following Saturday when I had time to come by. The response - "Oh yeah we had those in and just sold 3 this morning. Sorry guess we should have called you." Sale lost. read more

Bike Boom is the best! My first experience with Bike Boom happened a couple years ago... I bought a secondhand bike, and took it to Bike Boom for a general fix-up. It was my first time owning a bike, and I was completely clueless about how to take care of my bike. However, I left the store that day feeling confident about how to look after my bike, all thanks to the guys here! They were all extremely friendly and helpful, and as a bike amateur, there really was no other better place I could have gone. Because of the wonderful experience I've had at Bike Boom, I bought my second bike from the store a year after, and continued to go to the store for general fix-ups. Although it's been a couple years since my first experience, coming to the store remains a joy. The prices continue to be very reasonable, but best of all, the guys here are passionate about not just bikes, but also their customers. read more

Awesome Guys, honest work, cheap service and friendly communication. What more can you ask for? If you need a tune up or a repair, this is the place for it. read more

So happy this place is in Davis! Like all the other reviews say, just good honest people that work here. I've brought a few bikes in and the staff are always really helpful. Awesome shop with nice people and a fair price. Small business that advertises being a safe shop for ALL customers! read more

These guys are the BEST. They are super patient with me while I tinker with all sorts of broken cheap bikes. I have brought in tons of half broken bikes and had them spend tons of time with me sussing out the best course of action, then not even charge me for it even though I didn't use their services. When I do have them do repairs their prices are so reasonable I almost feel guilty about it. Their parts selection is limited but their prices are the best you'll find offline. read more

Went here after i broke a chain on a ride. This shop was great. Friendly knowledgable staff. Service was great, got me back up and running in no time. And it was cheap. They also have a good selection of used bikes. They are located down the alley behind Snappy Sushi. read more

I went in about a year ago after my pathetic bike finally fell apart. They gave me a great deal and let me test ride the bike around the block. They were very friendly and clearly wanted what is best for the customer. read more

The staff (Nathan and Armando) went above and beyond to help me. I popped in yesterday to buy a new bike and while I was waiting Nathan offered to check out my old bike and tighten things up so it was ready to sell. I appreciate being able to get affordable used bikes and that they didn't pressure at all to buy a newer more expensive bike. I felt like I was talking with friends and could think things out with them without pressure. I did buy a bike and it had a few funny sounds (no actual problems but the sounds were weirding me out) and so I stopped by and they fixed it up for no charge. There is 30 day free tune up with new bikes you buy there. I would definitely recommend bike boom! read more

I was looking for a cheap bike on Craigslist and after a week of fruitless search I decided to try out this shop. They have a relatively large selection of affordable bikes and I ended up buying a new Hybrid for just a bit more than the cost of most used bikes I tried. So far I'm loving my new bike and I found their prices for locks and lights to be very fair. read more

I have gone to Bike Boom ~4 times over the past two years. No matter how naive or simplistic my questions are about my bike, I have only been met with help/advice that goes above and beyond. They've pumped my tires, given me valve caps, and untangled my brake wires without even thinking of charging me-- I seriously cannot recommend them enough! Thanks again, Bike Boom!! read more

I took my bike in for service here last summer, and even though Bike Boom is within walking distance of my house, since then I've found myself going to Cambridge Bicycle instead because it's less of a hassle. I literally had to visit five times to get my bike fixed here (details below). They didn't correctly diagnose all the problems with the bike until after they started fixing it (they initially thought the bottom bracket was broken, but it wasn't - the rear axle was broken, which explained the noise I had come in complaining about which they diagnosed as a squeaky seat). They did fix everything except the left-hand shifter I asked them to replace, which I guess they forgot about or didn't write down. (There were a number of repairs which they wrote down after a long discussion, but they didn't go over the list with me at the end of the discussion to confirm it.) I did get a lot of personal attention, which was great. Before letting me take the bike back on the street at the end of my second visit, Andre made sure the machine was safe, and while doing so, taught me how to attach my wheels and brakes properly (which I had done wrong), re-mounted my reflector in a much better place, fixed my seat lock, fixed a squeak in my seat, and explained some of the tools they use. The shop is very small, so the selection of products is bare-bones. (Believe it or not it's bigger than their previous space.) There is often a line literally out the door because it's hard to fit more than one or two bikes inside. There's a lot of climbing over everyone else. On my second visit, no one was inside the store when I arrived. I waited a few minutes; one guy returned from a bike test ride; another was maybe away on a smoke break? It did not seem very professional to leave customers alone, and frankly, their own inventory and customers' bikes unsupervised. I was rooting for Bike Boom because the Somerville-Cambridge area could definitely use more bike shops during the warm months. It seems like shops always have more repairs than they can handle same-day, so you can either leave your bike for several days while it sits in the queue, or if you ride your bike every day like me, make an appointment and bring it back later. Three visits are usually necessary for me: 1. Assess problems, agree on list of repairs, and determine if any parts need to be ordered. 2. Drop off on the day a repair slot is available or the night before. 3. Pick up at end of day or next day after repairs have been made. Sometimes I get a phone call during repairs, for example if they discover something which could be fixed but which would incur an additional charge for parts or something. I totally understand that; it happened at Bike Boom too, when they found the broken axle. The details on the five trips I had to make to Bike Boom: 1. Attempt to get problems diagnosed. They thought they would be able to fix it same-day or next-day, but they were unsure and would need to test ride it to diagnose the problem. They didn't offer to do that on this weekend visit. Since I was planning to ride the next day, we agreed I would bring the bike back during the week when they were less busy. 2. Get problems diagnosed. The first person who helped me (once they showed up) test rode the bike. Then they started helping the person behind me so she wouldn't wait around forever since my bike was taking a long time. A second person jumped in and test rode my bike. After a long discussion, they said it would be 7 days to get it fixed. That really surprised me since the whole point of coming back was to get a faster turnaround time. They offered a loaner, but I prefer to keep my own bike, so we agreed that I would drop off later when they were ready to fix it. 3. Drop off. 4. Attempted pickup. I gave them all of the next day after dropping off, and not having heard back came by on the second day after drop-off, expecting everything to be fixed. They were confused about why I was there when I hadn't received a phone call saying the bike was done. They figured out they hadn't yet started the repairs, which I was quite unhappy about because the only reason I had dropped it off when I did was because I thought they were ready to start on it. I left my bike there to continue to wait for repairs. 5. Pick up. Repairs happened promptly after my fourth visit, and as promised they called me to let me know the bike was ready and I came and got it. Anyway, I hope with time the shop becomes more professional and improves their communication with customers and does well enough to expand into a bigger space. read more

I am gladly and most gratefully leaving Bike Boom a five star review. I rashly purchased a bicycle off of craigslist from a bike dealer (beware of "Bob") and had a series of four mishaps with the bike, all within a day of each other. I wheeled it into Bike Boom exasperated and defeated after the last issue, and the staff patiently listened to me complain while they gave the brakes and gears some adjustments, and offered their honest opinion and advice. They didn't charge me anything for this. I walked out feeling skeptical just because the bike always seemed to do ok for a few miles and then something else would go wrong. It's been a week and it's still going strong! I rode 32 miles today with no issues whatsoever. So thank you so much, bike boom. If something goes wrong again, I know where to go. read more

Just got my new used bike and I'm very happy! The best prices I have found anywhere in the area and I'm glad I didn't have to result to Craigslist. The staff was so helpful and got me all set up. One step back was being there a couple hours, but I appreciated the help and getting things installed that day. I tried out a few bikes on the bike path nearby which was a great help. They don't have a big selection of accessories but I still got a helmet, rack, lock and flashers. I'd recommend it and I think my fiancé will try it out too read more

This place is fantastic. I came in and out a couple of times looking for a couple of specifics in a bike, and each time they helped me try out a few. Ari helped me figure out what type of bike was best and it was on order, so when it came in (very quickly) and was ready, he called/emailed immediately. I bought it the same day - it was perfect! The prices are great - no mark up, it seems - as well. Great experience! read more

This review is for customer service: the past week we have gone twice to decide which bike to purchase and were helped both times by Travis. He was so helpful, patient, and knowledgeable. He helped us select the perfect bike and was quick to give us tips and suggestions! Can't wait to use the new bike and to use this shop for tune ups in the future. Thanks again for your help Travis! read more

The people here are nice and encourage question-asking, which I appreciate because I'm no bike expert - just a person who can ride a bike. Tune up is $50. read more

Terrible!!!!!!! Stopped in this shop to buy a rear light the other night after mine broke on my morning commute. I was met by a "bad attitude hipster" who was too busy to help me if I was not buying one of their over priced bikes! Avoid this back ally joint ! read more

Went in for a tune up. I was told they couldn't fit me in for at least a week. Went to Ace Wheel works and had my bike back to me in 2 days.

Knowledgable, friendly, affordable. I had several issues arise after recently having some work done at bike boom, and the staff was friendly and supportive in taking responsibility to redo some things and point out that there were some issues that we're likely new. Thank you for the great service - a true neighborhood shop. read more

I'm a first time bike buyer and owner. I came her mostly bc of the Yelp reviews. I had absolutely no idea what to buy but I did have a budget and purpose for the bike. Armed with those two things, I found Armando and Roy to be very helpful. I ended up with a used bike at a cost I was comfortable with and added a big basket. They called me about 15mins after I left the shop to tell me it was ready to pick up... So that was fast. The day after I picked up my bike, Roy called to check on me which was nice. I hadn't ridden a bike in over 10 years so I was pretty scared suddenly riding into rush hour traffic. Anyway, they told me to ride as much as posisble in the next 30 days because of the warranty. The night I took it home I did 7 miles and that weekend I logged 20+. So far, so good. I'm sure I'll be going to them for tune ups and such, but for now I can only comment on my buying experience. I did do a lot of research, read a bunch of reviews/articles, and spoke to many avid bikers before purchasing a bike so I felt good with my choice. I did, however, purchase some bike accessories on Amazon bc they're just cheaper but if you're rushed, they sell them in the shop and they're not outrageously priced either. read more

I was actually originally interested in a bike listing on craigslist, but the listing turned out to be from Bike Boom. Bike Boom is conveniently in Davis Square, across a huge intersection from the Davis T stop (big plus for me, since I live pretty close to the T). I bought a hybrid bike there. The price was decent (since you're basically buying a used bike with a full tune up). I don't bike much and have next to no knowledge about bikes so they were good about telling me the features of the bike in a way I could understand. Overall, I would say my experience with them was good and would recommend them to friends for bikes. The location is a bit sketch (in an alley behind a dumpster), but it's worth it. read more

I'm a novice with bikes, and I needed something to replace this piece of junk I had picked up for cheap off craigslist. BikeBoom caught my eye because of this real pretty bike they had up on their website, and the prices they had listed seemed more reasonable then some of the places around where I live in Allston. Their selection is somewhat limited, depending on mostly what comes through the store. Luckily when I went in they had a real nice looking bike my size. It wasn't the best price I'd seen, I probably could have saved a little money by going to Craigslist, but the warranty is what sold me. Roy, who I believe is the owner, or at the least the only guy I've seen at the shop, is a total class act, and was true to his word about the warranty. The derailleur got caught bent somehow during my first week with the bike, and he went ahead and replaced it even though it wasn't at all clear that he was at fault. In fact, in retrospect, I'm pretty sure it was mine. With the new derailleur came a new chain, which meant that the chain would slip against the older gears. I took it in again, and he replaced the whole cassette, and went ahead and replaced the tires to because they were looking more worn than he thought they should. Ever since, it's been nothing but a joy to ride. I offered him some money because I felt bad for the trouble but he turned it down. They live up to their word. You get a bike that you don't need to fix. He genuinely seemed to take it as a matter of pride that the bike he sold me work, and I appreciate that. read more

I have bought three bikes from them: a vintage Bridgestone RB1, a single speed Zycle and used mtn bike for my wife. Their prices are always great and I find them to be knowledgeable. When I am in Davis Square I always stop in to check out their selection of used bikes. They seem to sell a lot of nineties and eighties road bikes to hipsters that want to make a statement. If you are looking for a used bike or need maintenance on your current bike, I would recommend them. The guys at the shop usually have a smile on their face and they are eager to help you. read more

Great prices and great service! Bike came back before time promised. They went above and beyond to make it great, including drilling a hole in metal to fix something broken that had been a minor annoyance for years. Love how they communicate by email if you want, too. I'll be back! read more

This place is really cool, it's different from every bicycle shop in Boston. They sell used bikes that have been professional refrubished and ready to go. The price of bicycles are reasonable and cheap labor rates. read more

This is hands down my favorite place to wait 10 minutes for someone to reach over their shoulder to grab the bike tube I need.

Nathan helped me and was amazing. I bought a bike and lots of accessories and he walked me thru every step along the way. This is now my go-to bike shop!! Super convenient local near the bike trail so I could test as many bikes as I wanted. read more

I thought my bike was a disaster. I had left it out in the elements. I had tried rather unsuccessfully to adjust the bike myself, probably leaving it in even worse shape. The customer service was wicked good. I was afraid they'd get all bike snobby but they were super nice, giving me good advice without making me feel dumb (even though when it comes to bikes I'm pretty dumb!). I would take my bike back here. Perhaps the only downside is that they are so good they have a lot of work! So don't expect super fast turnaround during peak seasons (summertime). read more

This review is based on my experience with a relatively simple repair (brake adjustments) on a Cannondale hybrid bike. The front brake cable on my bike needed a bit of adjustment. I brought my bike to Bike Boom just a few minutes before closing expecting a quick 5-minute job. Instead, Roy noticed that the brake pads had not been assembled well at Quad Cycles in Arlington, as the placement relative to my wheels had caused the pads to wear unevenly and created a sort of 'lip' on the pads. He was willing to stay well after closing time to fix the issue and explain the problems to me. We also talked bike maintenance as he examined my bike, the first one of any quality that I've owned in years. It was clear that a genuine love for his craft trumped any business motivation. He mentioned parts for which I should shop online vs. ones that his shop could provide with competitive pricing and quality. While I did not need any major repairs, the shop clearly specializes in repairing well-worn bikes. If you've had a bike sitting in your garage for years, or even decades, they will happily take it on as a project. read more

These guys that work here are AWESOME. such great customer service and I love love love my bike.

These guys are great, simple and easy to deal with. Bikes came out great and were ready on time. Recommend for small or big jobs (they rescued a vintage bike of mine from it's destiny in a landfill for under 100$) read more