Very friendly, kind, gracious, and they know their trade. The kind of people you want to give your…read morebusiness.

My wife and I bought two e-bikes. They were extremely helpful with our purchase and were very…read morepatient with all of our questions. They are not open on Wednesday. They service all the bikes that they handle. You can also get many accessories there as well. We bought a helmet and cell phone holder for ours. If you're in the market, I would at least give them a chance to show their bikes to you. You will not be disappointed with the friendly customer service.

I'm a local rider just down the road from this lovely little shop on the canal bike path, in…read moreHulberton NY - and Chris has been my go to guy for advice and service for a few years now. He has done part replacement and maint. on several of my bikes, and is always there - right off the canal, for service and small talk with a smile ! I love having someone local who is a great mechanic I can trust with all my needs, I hope to do business with him for more years to come !

My wife and I absolutely loved this bike shop and the friendly and courteous service. We just had a…read moresmall issue with a voucher but that had more to do with yelp than the bike shop. My wife bought one of the used bikes and she couldn't be happier, all the mechanics of the used bike were worked on and lubed and it might as well be new ! My bike was bought at a big box store (one of those one size fits all mongoose brands) and Chris did an excellent job recommending upgrades that can be rolled into future bikes; I'm VERY pleased with everything; much MUCH better than going to a commissioned bike shop like Berts. Any and all of my and my wife's questions or concerns were answered or addressed, defiantly future customers !

Took my son's bike in to have it worked on, Damien repaired what was needed at a very reasonable…read moreprice and in a good timely matter. I will be taking our bikes there more often

I came in to purchase a stem, riser and have it installed he…read morebent my rear wheel and yelled at me I recommend no one ever go to this bicycle shop. I certainly never will again. now I'm looking for a new shop to fix the damage he did to my bicycle don't walk run from this shop

This shop has some of the friendliest and fastest service around. The minute you walk in the door,…read moresomeone is willing to help you find what you need. I hardly spend more than five minutes in this shop because they're so on top of their game. Really well stocked with a good selection of high end equipment for the discerning rider. Prices are a hair higher than a couple other local shops but the stellar service makes it worth it. The downside? The service is so fast that I don't even have enough time to look around and consider upgrading to newer and fancier components.

Terrible service. Did not ask for my freehub/freewheel to be replaced and the tech replaced it with…read moreout my acknowledgment. Not going back. Would not recommend if you like how your bike rides.

Needed an adjustment to my derailleurs and expected to have to leave it on this busy Saturday…read moremorning. Nah! They rolled her back, adjusted everything within 15 minutes and couldn't have been more pleasant. The price too was very agreeable. As I walked through the store, their selection was expansive. I've historically bought a lot of equipment from Amazon but I think I'll be pushing some business their way. A new go-to for sure.

I'm on a 12 day tour of the Finger Lakes with Bicycle Adventure Club. On this Memorial Day I had my…read morefront hydraulic brake malfunction. They took my bike and bled the hydraulic line and replaced the brake blocks. They finished the bike overnight working outside business hours. I'm totally in on their professiontalism and wish to help. Thanks guys! Ray from Connecticut.

The staff were extremely unhelpful I took my e-bike in to…read morefix a flat tire The gentleman at the front counter was extremely gruff and said that there will be an up charge of $85 just because I had not bought the bike from them. I had no choice to get the tire fixed at their shop as I did not want to lug the bike around Next day was just as bad as the next counter person said that they are 'no nonsense' and don't like people coming in if they have not bought the bike from them. That is one sure way of turning business away, as I was thinking of buying another bike from them. Please stay away from this place. There are plenty of other bike shops with extremely pleasant staff and great customer service

Lots of bikes. Not a lot of help. Was the only one in there for over 10 minutes and not a single…read moreperson in sight tried to help me.

After experiencing a problem with a derailleur that I could not resolve on my own I decided to call…read moreAdam Miller's Toys and Bikes to see if they could repair it. When I called I fully expected to be told that they were busy and to bring it in a week or so like I heard when I called some bike shops in Amherst. I was surprised to hear the words "bring it right in and we'll look at it in a few days." I took the short ride to Batavia to drop the bike off and when I entered the shop they seemed to know I was coming and what the problem was. When I rolled the bike in I was stunned when I was asked if I had time to hang out in Batavia as they might be able to look at it and make the repair immediately and save me a trip back to pick it up. Of course I agreed to stay in the neighborhood and when I returned to the store 45 minutes later the bike was repaired beyond my satisfaction and the price of the repair was extremely reasonable. It's official I have found my new bike repair shop thanks to the great service I received today.

My friend got a new bicycle and in assembly he noticed the wheels had a slight misalignment of the…read morespokes of the wheels. I was bored, so we took a trip to one of the neatest little bicycle toy stores I think I've ever been to with new and used bicycles with time honored toys, that he knew. Fairly easy, free parking in a popular car lot across the street. Model cars and chess sets. Wagons, slot cars and Lionel train sets. Black Bart, red ryder BB guns, play-dough fun factories and all kinds of board games. It's fun just browsing around. (quite the authority on comic books too) On the bicycle end of things, they have the bits and parts that most any cyclist could need. Bicycles of all shapes and sizes. Tires hanging from the ceiling, in a classic bike shop atmosphere. Repaired and adjusted bikes crowed around the side door. The adjustment only took a few minutes as my friend and Mike commiserated while fine tuning the wheels. (he really knew what he was doing) February being a slow month in the shop, still had its share of adjusted and repaired ready to go. A good time to get in for a tune-up. Fast personalized service.

Today I went in to learn about fixed gear bikes. I met Drew and he taught me so much about the…read moreparts I need to hunt for. And where to learn more online about fixed gear bikes. He did not try overly hard to sell me anything or make me feel dumb for being a beginner. Overall very nice repair dudes! they all were excited too hear that young people and skaters are setting up DIY rigs.

I was looking for a traveling bicycle for self supported trips. They had a TREK 520 Granda in my…read moresize. Their customer service is great and all their people are friendly. They have a well stock shop and it is very busy, but they are quick to help you and make sure you are happy with you purchases. Highly recommend them