I was told I could make it in and change the tire on my scooter. My uber took a bit longer but…read morestill made it before closing. Offered to pay more than they asked for and was still told the mechanic "didn't feel like it" and it's his call.

Miami Bikes is the best Bike Dealer I've ever worked with. They are knowledgeable, helpful, sell…read moretop quality bikes and gear and do so for a fair price.

I bought a used bike from them. I called back 10 minutes later they blocked my phone. very poor…read moreservice very very nasty people

Gonna keep it simple, his staff is nice, Willie talks to you like he has no patience, went in for…read morenew tires tubes chain and drive train was loose as well. Only 3/4 of those things were done. Spent $170(insanely overpriced) to have my bike like brand new and now I'm currently fixing it myself and spent more money in repairs than the what the total bike cost. Do it yourself, ask a friend or watch YouTube videos.

very well team went win for a flat tire didnt take too long. Also had a bad brake and bad pump…read moreintake was able to be fixed.

Dropped off my bike 3 weeks ago for a tune up. They said it would be ready in a few days. We…read morenever heard from them until we called to inquire about it yesterday. The bike is not ready. Not happy at all.

They can be busy at times with repairs, etc. because they are the best in the area. I've used them…read morefor over 12 years for all my bike needs. Honest, very knowledgeable, great prices. Best to drop off for tune ups and repairs, custom order bikes and parts.

BEWARE , this shop owner is professional scumbag !! While he…read morefixes one part of your bike, he breaks another part intentionally, so you got back to spend more money with him!!

Brought two bikes in for full tune up. They came back like new. Price was good . I was wondering…read moreabout Christmas back load. Management more than made up for miscommunication by staff by going the extra mile .

Had a really solid experience here--definitely one of those bike shops you can rely on. The staff…read moreare super knowledgeable and take the time to explain what's going on with your bike without making it confusing or overwhelming. They handled my repair quickly and with great attention to detail, and you can tell they actually care about doing things right. The shop offers everything from repairs to parts and accessories, so it's a great one-stop spot for cyclists. What stood out most was the honest, friendly service--no pressure, just helpful advice and quality work. Overall, a great local shop whether you need a quick fix or more serious work--would definitely come back.

The absolute worst costumer service. I bought a Punk Rider Pro in February. The scooter is giving a…read morethrottle error code. I was told via email that the scooter is no longer under 1 year warranty because the company is under new management. Contacting the NY shop is impossible via phone call as the NY shop option sends you to the Miami shop location.

Worst Service Ever!…read more Summary: I reported that their scooter died mid-ride on April 18. FluidFreeRide's automated responses repeatedly apologized for slow support during a management transition. I pressed for faster action and shop service. On April 29, agent engaged directly--asking me to try the charger, send a video, and then escalated the issue to the technical team after receiving the footage. Timeline (all times EDT): Apr 18, 2025 4:45 PM * I opend ticket #333026: "Scooter died mid-ride, display went black and won't power on." Apr 23, 2025 5:01 PM * System auto-reply: Apologizes for slow response due to management transition, promises follow-up. Apr 28, 2025 10:59 AM * System auto-reply (again): Repeats apology and reassurance that the ticket hasn't been forgotten. Apr 28, 2025 2:11 PM * Reagan: "Response times are unsatisfactory... Can I take the scooter to a shop?" Apr 29, 2025 12:49 PM * FluidFreeRide: Apologizes for delay, asks if this is a new issue beyond the brake-lever problem. Apr 29, 2025 12:52 PM * Me: "Yes, new issue." (sent from iPhone) Apr 29, 2025 1:25 PM * FluidFreeRide: "Have you tried plugging in the charger and turning the power on? Please send a short video for escalation." Apr 29, 2025 4:54 PM * Me: "Yes, I tried that. Video attached (IMG_5411.mov)." Apr 29, 2025 5:52 PM * FluidFreeRide: "Perfect. Let me escalate this to our tech team." May 5, 2025 4:27 PM * Current status: Ticket has been escalated to the technical team; awaiting their diagnosis. NO REPLY SINCE!!!