I purchased a snorkeling set and the flipper strap broke while it was in the my suitcase…read more Unfortunately, Dick's Sporting Goods declined to offer any support and didn't stand behind the product,

Don't believe the shoe sales manager when they say you can order shoes and then return them if they…read moredon't fit right. $155 for a pair of shoes worn once and didn't fit. Store manager says they are "too worn". (They were a little dirty) and they would'nt take them back. Go to scheels

We've bought 3 campers from Camping World…read more Camping world (CW) is a bigger box store so there are good & bad things to note. Their camper prices are extremely competitive (sometimes). Although the trade in offer was pretty low and I was only able to negotiate $500 extra. I will privately sell my campers in the future. It's best to do your own work/fixes on the smaller items. In a pinch or for bigger items like; slide outs, Fridges and AC's I hear CW Service is adequate. CW allegedly charges an hourly rate above $150 dollars an hour for service charges not covered under a warranty or service plan (per what the sales team told us based on what it cost to fix our new to us camper prior to purchase) Admittedly, C-19 & economic supply chain issues have caused significant disruptions in obtaining parts. CW accessories are often priced significantly higher than Amazon even with an elite membership so check those prices! CW Cedar Falls pre-delivery inspections are hit or miss & unless you do your own work & are mechanically inclined, I recommend taking a mechanic with you to do the inspection (new units often have just as many problems or more off the manufacturer lot as the used ones do). Unfortunately buying a camper is different than buying a car. Furthermore, things will break because when you pull a trailer it's like going through a hurricane & an earthquake at the same time. Our latest purchase was a 2021 Rockwood 5th wheel from Camping World & our experience was extremely disappointing. CW had our walkthrough scheduled at 9 am, somehow it was moved to 10 AM without us being notified. We inspected the camper & found a handful of minor issues & 1 major issue which was the super slide was not functional (hanging up on the inside wall frame). It took 4 CW techs (1 master & 3 certified in various camping mechanisms) 4 + hours to fix the super slide-out. We tested it thoroughly & are happy with how it's working now. Essentially, what should have been a 2 hour ordeal turned into an all day event due to failed processes & procedures. I did buy a used unit so I also bought the extended limited major mechanical insurance/service plan but only after I verified the deductible & that multiple other RV shops and mobile services cover my items. Furthermore, when we stopped on our way home the newly installed D ring on the slide out had migrated 5 inches towards the back of the bumper most likely because the clear silicone wasn't allowed to cure adequately. Luckily, it didn't rain & this was an easy fix. We felt the Sales manager Rob was disrespectful & unkind. We asked not to work with him after some snide comments (subjective & our emotion based opinion). Our salesman Patrick & the service department tech(s) & manager Eric (unsure of the dept.) were great. Shane in finance was fun to work with! We made sure corporate & local management knew about our recent experience. Local leadership gave us a $200 gift card for CW accessories which was a nice gesture but the aforementioned experience left a bad taste in our mouth. I feel like an informed buyer can get a good financial deal on a new and some used camper(s) at CW but you have to know how to safely navigate the process. Do your homework, all campers have issues off the manufacturers line. Pre delivery inspection processes are bound to miss things but it is really like going to the casino and pulling a one armed bandit. Also, some other camper retailers have a campground on site where you actually stay for a weekend and learn how to safely use your new rig (great for newbies). In closing I wouldn't let my friends or family buy from CW unless myself or a mechanic was there to assist inspecting said rig.... & we will probably never return. Good Luck! It's a big commitment but the memories made will last a lifetime. Lastly, if you see a 2017 Mallard M26 Vin # 5SFNB322XHE337836 they gave me a low trade in value & claimed it need $1K of work per Rob the Sales Manager. In my personal opinion I wouldn't pay much more than $16K for said unit even though it was well cared for.

We stopped in to get a few washers for our rv plumbing. They were happy to help, get us the right…read morewashers and even showed though newer now they were the correct, updated ones. We also got a new outdoor mat on sale! They were all helpful, polite and had a great sense of humor with us!!

I love palo outdoors. I have been going to palo outdoors for years. It is one of my favorite places…read morefor fishing supplies. I recently pick up archery and their range is perfect for sighting. the staff are extremely helpful and checked on me multiple times to offer pointers. when I went to buy an Allen wrench they offered to let me barrow one.

From the owner: Hunting, Fishing, Guns, Archery…read more Products: Live Bait, Fishing Equipment, Night Crawlers and Worms, Chubs, Red and Wax Worms, Leeches, Fathead Minnows (Small, Large and Extra Large), Arrows & Crossbow Bolts, Guns (Shotguns, Rifles, Handguns), Fishing Accessories and Bait. Services: Bow Set-Up and Tuning, Re-Stringing and Cable, Arrow Fletching, Indoor Archery Lane, Archery Leagues, Hunter and Bowhunter Education and Safety, Mounting and Boresighting Scopes, Gunsmith Advice, Hunting and Fishing Licenses, Live Bait, Family Owned and Operated. Brands: Bowtech Bows, Hoyt Bows, Diamond Bows, Genesis Bows, Mathews Bows, Mission Bows, Benelli Firearms, Thompson Center Firearms, Berkley, Shimano, St. Croix Rods, Remington, Glock, Hunter Specialties, Pro-Shot, Trijicon, Nikon, Goldtip. Location Facts: Attached to Palo Mini Mart on the Corner on 1st Ave and Ballifeary Road, Parking Lot (Easy In and Out Access)

I might be the only person that feels this way...However I don't like hearing from the 3 older guys…read morebehind the gun counter that they all handled my firearm talking about it like a toy. My unique, high dollar purchase doesn't give you the right to touch it. Check the serial number and put it back. If it's not yours then hands off. I don't know what they've touched and I doubt they wash up. I wasn't even rude during this transaction. I said thank you and have a great day and this old guy replies "no". Unprofessional! Buy elsewhere.

I think this store is under appreciated. While the service can be slow, especially around the…read moreholidays, it is probably the best option for the serious outdoors person in my area. Good selection of inventory, good prices, and occasional sales. clothes and camping are more limited, but hunting, fishing gear is excellent.

All fine and polite service....until you need to return. Read the fine print - not many stores…read morewon't accept returns anymore. You can get store credit, but many of their items are quite expensive and if you don't want anything else you may be out a good bit of money.

Any time I've been in Des Moines the last couple years, I've made it a point to stop in at…read moreFontenelle Supply Co. in the East Village area. I swear that I'm walking into a Portland Oregon shop (like Tanner or Machus) when I see the unique collection of leather goods, outdoor accessories (like Filson) and associated fashion (like waxed jeans from Red Clouds Collective of Portland). It's fun to look around and imagine the possibilities. They have their own leather shop in the back and they will do custom orders. I asked that take one of their passport holder designs and add a "flap and snap" feature to keep it all together better. That was done, mailed, and in my hands within a couple weeks.

Very amazing customer service like I will come back here every time best service ever they greeting…read moreme they asked me for help. I asked for help. Very nice people.

What a great store and equally great experience. Nathan in the bow shop literally spent hours with…read moreme, walking me through many aspects of shooting and types of equipment and got me completely set up with a new bow and all the fixings. Additionally, Leah, at the front desk, was amazingly helpful with my purchase in their customer loyalty program. She is truly an amazing person and great to work with. Other staff was very friendly and helpful with my 14 year-old son and his many questions about fishing and other equipment. Five stars is not enough for the job that these guys did!

This place is a joke! I ordered online 5 different pair of mens pants. Called their customer…read moreservice line to find out why the freight was so ridiculously high. I was told the customer pays to have them shipped to one location then pays to have them shipped to the final destination. I decided to go ahead with the purchase they were all name brand and still less than I could find online. Here is what I received later that day to my inbox. JAXOutdoorGearFarmandRanch Your order has been canceled Order was canceled because we did not have enough stock to fulfill your order and your payment has been refunded. Really, all of them! What a waste of time! Maybe Learn how online sales and inventory control works before trying to sell products online!

Over all the years I've visited Ames, I've rarely travelled over to the West Side where Lincoln Way…read moresoon merges US 30. There's a now shuttered restaurant where my Sister had her rehearsal dinner and I sometimes passed Ames Surplus, which as it turns out has been folded into the 2-building complex that is called Jax Outdoor gear. The military surplus part of this store is not much more than a couple short aisles. Past that, Jax has loads of outdoor gear, fishing and hunting inventory, clothing, footwear, and even a corner for Boy and Girl scout supplies. It's all very high quality merchandise and a good value. I came in looking for some Carhartt pants, which they don't currently stock. I left very impressed and with a cool and nicely priced little Gerber knife. I found store staff to be friendly, knowledgeable, and helpful. I'll be back in Ames in a few months (or so), and I'm be sure to stop in again. I'm sure there will be new stuff to admire or goods that I missed during the last visit. And there's no need to drive all the way to Des Moines.

It was a granola place with all outdoorsy stuff. It was cool! I however probably would rarely…read moreneed anything from the store as I am indoors gal! I loved the vibe of the store and it is located in the Czech village which is a hip cool place to walk around to check out. If you are camper, hiker, biker or just love the outside this is your place...

How many times have you ever been to an outdoor outfitting store only to find that the employees…read morehave as much experience in the outdoors as your typical Eddie Bauer catalog model? That's the worst. Not here! The employees at this store know what they are talking about. They have hiked, skied, snowboarded, backpacked, camped, kayaked , canoed, you name it. Not only have they done it all, they are excited to help you find the right kind of gear to help you do it all. The store is very well stocked with everything you could need to explore your world. They have all the major brands as well as numerous local brands, as well. Plus, they have speakers and events to increase that sense of community. This has now officially become my go to spot for when I need any kind of outdoor gear.