Had my bike tuned up in March. Looked and felt like new. On second ride there was an issue with…read morethe derailleur. Brought it in and John got right on it. Had it fixed in less than 30 minutes. He was so apologetic for the issue because he tuned up the bike. He didn't need to be that apologetic but it shows the level of care they have at Matthews and their guarantee stands. Especially for a guy like me who rides a good bit but doesn't like the mechanical stuff, Matthews is top notch. Also got a fitting last year from Mike and it was well worth it.

Overall, it's a good bike shop, but there were some issues. I went there to have my bike tuned up…read morefor the summer. The mechanic was attentive and explained the various repair options, but I felt that the service could have been a little faster. The repair took a whole day, even though I had made an appointment in advance. The seat replacement was very quick and hassle-free. However, I didn't really like the appointment system, because I had to wait longer than I expected. It's a good place, but perhaps the speed of service could be improved.

great customer service and they really seemed to care about me. I wwould do no business with anyone…read morebut them.

Great service! They picked up my bike at my house and had it repaired and returned to me within a…read morefew days. They let me know what repairs would be needed down the road but no pressure to replace things too early.

I have been patronizing Bicycle Hospital for close to 30 years and have always received…read moreknowledgeable and quality care from the staff: Charles and Jennifer. I love to support neighborhood businesses and will encourage everyone to as well.

So bent my wheel on a trail and looked up a few places to take to get fixed. The places most bike…read moreowners know aren't cheap and I feel like you are paying for a big name instead of just for the work. Ive passed Bicycle Hospital many many times and they have been in business for years. I had a second wheel so I switched out and dropped my wheel off on a Wed with a gentleman with a beard. He was friendly and said no problem to fix. It was ready to pick up Friday but I didn't go till Saturday. Walked in and the female employee knew I was there for my wheel. Cost me 20$ to fix something I couldn't and would have cost me triple any other place. They must be doing something right to be in business so long. My bike will need a tune up this fall and I plan on taking it here.

I have been going here every season to get a tune-up for the past three years and I have been blown…read moreaway by the service each time. The service is timely and at a fair price. I haven't purchased any bikes here, but every time I walk in I am surprised by the selection of secondhand bikes as well as the parts available for purchase. Highly recommend this place!

I was living life on the edge with one brake for a while and a few days ago my handlebars had…read moregotten loose on my ride home as well. What a crazy ride back home lol Called this place at about noon when they opened and a man answered and gave me a quote on what I thought were the repairs needed. I got there promptly after our phone call and I saw they were already busy taking care of customers. They were quick and it was my turn for a bike repair. He took a look and pulled my bike on up. Told me what I really needed and pricing. Got me in an out for half of the original quote which wasn't much in the first place. He also checked other parts of my bike and tire pressure. They were here to help and running a great business. I will be back. They made my day and I'm back on the trails again!

Quality service, fair price. Great people who are kind and helpful. Highly recommend.read more

The staff at Motion Cycling is absolutely amazing--by far the most professional, kind, and quick…read moreteam I've ever encountered in a bike shop. They really know their stuff and take the time to make sure everything is done right. The atmosphere is awesome. Great music is always playing, the vibe is relaxed and friendly, and they even have a shop dog to greet you when you walk in. It's the kind of place you actually want to hang out in. There's a reason why people like Reggie Miller get their bikes here. Whether you're a serious cyclist or just getting started, Motion Cycling is the real deal. Definitely stop by and check them out--you won't be disappointed.

Needed a new tube but after a quick discussion I forgot to check the tire. Great service and out in…read moreunder 10 minutes. Friendly and fair pricing. Excellent bike shop. Give em a try

Great selection, solid staff with a ton of knowledge…read more Reasonable prices on repairs. Always seem to have everything in stock. Only place I'll shop in Carmel

Amazing downtown bike shop. The location has changed! It's now by mass Ave near North Mass Boulder…read more I got my bike tuned up for the summer recently here. It needed a lot of work and I got it all done at a very fair price. The person doing the work took care to discuss all the options with me so I could get the best value for my money. I really appreciate that. Some bike shops don't go that extra mile. Finally the got all the repairs done quick. It took only a day. However, I did have to schedule it a couple weeks in advanced. If you need work on your bike downtown definitely go here.

A great bike shop in the city center! I came here to get my bike tuned up for the summer, and…read moreeverything was done quickly and efficiently. The mechanic explained the repair options in detail so that I could get the best value for my money. The repair was completed in one day! Thanks to their convenient hours, I was able to quickly replace my seat, and the mechanic did it in a few minutes. I recommend this place for professional and fast service!

Matt and Moe were lifesavers! As an out-of-towner who annually covers the Indy 500 for two-plus…read moreweeks, I've eschewed rental cars and instead have become dependent on riding a cheap bike up to 12 miles daily. I panicked, however, when my derailer broke midday Tuesday. Matt's shop was the closest. I Ubered there and Matt, despite being busy, took the time to give a quick assessment. In the end, instead of fixing my Big Box cheapo, I ended up paying $100 for a used Schwinn classic in excellent condition, (including new tires). They even transferred my cage pedals and bell to the new wheels. Very happy! Will be sure to return as needed in future years.

Awesome little bike shop over on the Near Eastside! Matt was really nice and fun to talk to--I felt…read moreinstantly welcome when I walked in. The shop has a great vibe, and I was impressed by the variety of bikes and gear they carry. It's clear they care about offering quality products and making sure people leave with something that really fits their needs. Glad to see we have a cool shop like this here in Indy!

This small business has been great for us, we have had our road bikes tune/cleaned and cross bar…read morebreak handle installation here before and the staff has been very helpful with our basic bike needs ever since (tubes and tire replacements, saddle replacement). Their location is also so convenient near the Monon trail. This has been our go to place for basic bike needs that we can address quickly. As for product options, online still has more choices if you're into DIY or more into serious biking as this store only carry certain brands/products.

I've had an amazing experience working with Bike Line. It's great to have a trustworthy , local…read morebike shop.