great customer service and they really seemed to care about me. I wwould do no business with anyone…read morebut them.

Great service! They picked up my bike at my house and had it repaired and returned to me within a…read morefew days. They let me know what repairs would be needed down the road but no pressure to replace things too early.

I have been patronizing Bicycle Hospital for close to 30 years and have always received…read moreknowledgeable and quality care from the staff: Charles and Jennifer. I love to support neighborhood businesses and will encourage everyone to as well.

So bent my wheel on a trail and looked up a few places to take to get fixed. The places most bike…read moreowners know aren't cheap and I feel like you are paying for a big name instead of just for the work. Ive passed Bicycle Hospital many many times and they have been in business for years. I had a second wheel so I switched out and dropped my wheel off on a Wed with a gentleman with a beard. He was friendly and said no problem to fix. It was ready to pick up Friday but I didn't go till Saturday. Walked in and the female employee knew I was there for my wheel. Cost me 20$ to fix something I couldn't and would have cost me triple any other place. They must be doing something right to be in business so long. My bike will need a tune up this fall and I plan on taking it here.

I have been going here every season to get a tune-up for the past three years and I have been blown…read moreaway by the service each time. The service is timely and at a fair price. I haven't purchased any bikes here, but every time I walk in I am surprised by the selection of secondhand bikes as well as the parts available for purchase. Highly recommend this place!

I was living life on the edge with one brake for a while and a few days ago my handlebars had…read moregotten loose on my ride home as well. What a crazy ride back home lol Called this place at about noon when they opened and a man answered and gave me a quote on what I thought were the repairs needed. I got there promptly after our phone call and I saw they were already busy taking care of customers. They were quick and it was my turn for a bike repair. He took a look and pulled my bike on up. Told me what I really needed and pricing. Got me in an out for half of the original quote which wasn't much in the first place. He also checked other parts of my bike and tire pressure. They were here to help and running a great business. I will be back. They made my day and I'm back on the trails again!

Quality service, fair price. Great people who are kind and helpful. Highly recommend.read more

The staff at Motion Cycling is absolutely amazing--by far the most professional, kind, and quick…read moreteam I've ever encountered in a bike shop. They really know their stuff and take the time to make sure everything is done right. The atmosphere is awesome. Great music is always playing, the vibe is relaxed and friendly, and they even have a shop dog to greet you when you walk in. It's the kind of place you actually want to hang out in. There's a reason why people like Reggie Miller get their bikes here. Whether you're a serious cyclist or just getting started, Motion Cycling is the real deal. Definitely stop by and check them out--you won't be disappointed.

Needed a new tube but after a quick discussion I forgot to check the tire. Great service and out in…read moreunder 10 minutes. Friendly and fair pricing. Excellent bike shop. Give em a try

Great selection, solid staff with a ton of knowledge…read more Reasonable prices on repairs. Always seem to have everything in stock. Only place I'll shop in Carmel

Amazing downtown bike shop. The location has changed! It's now by mass Ave near North Mass Boulder…read more I got my bike tuned up for the summer recently here. It needed a lot of work and I got it all done at a very fair price. The person doing the work took care to discuss all the options with me so I could get the best value for my money. I really appreciate that. Some bike shops don't go that extra mile. Finally the got all the repairs done quick. It took only a day. However, I did have to schedule it a couple weeks in advanced. If you need work on your bike downtown definitely go here.

A great bike shop in the city center! I came here to get my bike tuned up for the summer, and…read moreeverything was done quickly and efficiently. The mechanic explained the repair options in detail so that I could get the best value for my money. The repair was completed in one day! Thanks to their convenient hours, I was able to quickly replace my seat, and the mechanic did it in a few minutes. I recommend this place for professional and fast service!

What an amazing experience!! We had never been to this area before and it was a great find! Matt…read moreand his teammate were professional and worked so hard to help us come up with solutions! I highly recommend visiting this shop!

Beware this place charges extra to work on 'e-bikes'. It took 2+ weeks to surprise me with a $267…read morebill for installing two LED lights on a bike I bought from them. Expect to wait longer and pay more. Service here is amateur at best... They cut the steer tube on two brand new bikes before we even rode them. They removed a crank arm on my bike when installing LED lights and didn't use a torque wrench to replace it, so it fell off 12 miles later and left me stranded miles from home. They didn't use waterproof connectors when installing integrated LED lights so those stopped working after a couple weeks. They don't have a software license to service Bosch electric motors. So, to install my LED lights and enable the software feature, they had to bring it to their friends at the Pacer's Bike Share. Matt never replied to a single email I sent requesting quote for parts. I could go on, but I'd leave it at this, I've been riding bikes my entire life and I've never experienced this level of indolence, incompetence and bad faith at a bike shop. I honestly fear for people's safety that are getting their bikes serviced here, and getting ripped off for subpar service. After Bike People messed up my bike, I ended up going to Indy Cycle Specialist (ICS) to have them fix all the mistakes that were made by Bike People. After experiencing all the mistakes, being made to feel unwelcome because the bikes they sold us are such a hassle, the extended wait time, and the surprise 'e-bike' service fees; my wife went to ICS to get the same LED lights installed on her bike. ICS did the work in 1 day and there were no surprises in cost. 50+ miles later, her crank arm hasn't fallen off and the LED lights still work. Imagine that. Matt tried to contact my wife to get me to remove my initial 1 star comment less review because he thinks she bought the bikes and that somehow that makes any difference. You're not going to get me to remove a review by talking to her. It's pretty pathetic really, considering that I'm still a customer that bought two bikes, paid for accessories, and services. This place deserves less than 1 star and as far as I'm concerned Matt owes me at least $167 if not more for having to deal with all the nonsense.