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    Billabong

    2.7 (11 reviews)
    Closed 11:00 am - 5:00 pm

    Billabong Photos

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    9 months ago

    I love billabong's dressed . They are unique and feminine. The service is fast and efficient

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    1 year ago

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    7 years ago

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    5 years ago

    I'm here standing outside and it's past their open time and the store is dark and no one is here.

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    5 years ago

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    15 years ago

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    10 years ago

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    8 years ago

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    10 years ago

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    9 years ago

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    10 years ago

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    PacSun

    PacSun

    1.8(25 reviews)
    0.1 mi
    $$

    PacSun has always been one of my families favorite stores to shop. It's too bad the caliber of…read morecustomer service has dropped below par. Only one of the four dressing rooms were available. One was "out of order" due to light fixtures, one was clearly usable but "closed" for no apparent reason and one was reserved for handicap (which is understandable). When I asked the retail agents to reconsider opening the one that seemed useable I was met with a firm "no". Still for no good reason other than "it's closed". At one point there were about 6-8 potential paying customers waiting to try on clothes. Furthermore, there were about 4-5 agents behind the counter "working" one sitting on top of the counter. PacSun you can do better than this!

    The staff were so completely rude, especially a young curly haired boy. It began when he rolled his…read moreeyes and said "Do you even want this anymore?" because my friend and I were thinking about buying or not. When I asked his name (to tell his manager), he said "I don't have you tell you my name. I am not obligated to just because you're in the middle of a b*tch fit." Do you think when I go shopping I want to be called a b*tch? No one offered us help when we walked in, and to be verbally assaulted is just ridiculous. I called the manager about the incident, yet he still works there with no consequences. I'll never be shopping here again. Pac Sun is terrible and makes a negative shopping environment. Save your money and time.

    Kariella - Colorful clutches

    Kariella

    5.0(2 reviews)
    8.7 mi

    Cute clothes and bathing suits! Lots to choose from. love the new State Street store!read more

    For years, I have been a huge fan and customer of Kariella store and make several trips each year…read moreto Ojai to purchase new outfits from them. Their clothing is gorgeous, high quality, and unique. I was elated when I saw they had opened a store on State Street in Santa Barbara. My first visit was to buy a gift for a friend (she loved a pair of wide leg linen pants I had and I wanted to get her something similar). I found the item I was looking for and asked the cashier what the return policy was. I never asked before because when buying for myself, I make sure I 100% want the item and it fits perfectly, as I hate to return stuff. I was told I could get my money back if I returned it within 14 days with receipt. After that, it was store credit only. The pants did not fit my friend, so I went to return them. I was told I could only get store credit. I phoned the Ojai store and explained what happened, and they allowed the return for cash. I will not go into detail as to how I got treated when I returned the pants once again to store manager Andrea. It was the most obnoxious, ungracious way to treat a great customer. So for all of you who go shop at Kariella and I highly recommend the store, just avoid dragon Andrea. You can't miss her : hair uncombed, tattoos all over, bare stomach hanging over clothing that is 2 sizes too small for her weight, looking like she just came rolling in from having spent a night in a biker's bar. The other girls who work at Kariella are super friendly and nice, just like the people in the Ojai store. 10 stars for Kariella! -100 stars for Andrea!

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    Heidi Merrick - Classic Vicent Suit

    Heidi Merrick

    3.0(8 reviews)
    5.5 mi

    I ordered my swimsuit bottoms and was told a week later that they had sold out. We decided to try a…read moremedium and then they were lost by ups, now we are about 3 week in and at this point I am feeling pretty frustrated and was ready to throw in the towel. I contacted them and they immediately took action, found the large I needed in a sister store and sent them out same day. It sucks that one bad review can shape a small business and take away from its customer service. My experience, while frustrating at first, turned into victory and I couldn't be happier with the help that I received. Additionally, my bathing suit is so cute and the quality is exceptional. I will absolutely shop here again and just wanted to praise the people that work there and give them a quality review Thank you for Your service!

    Today I was visiting Summerland with my husband and dropped into a the Heidi Merrill store. I love…read moreHeidi Merrick clothing and I was looking forward to picking up some new pieces for myself and my daughters. I was in the store about 15 minutes and was completely ignored. No hello, no acknowledgement whatsoever. A group of women were in there ooohing and ahhing over their pal in a lovely orange dress. The saleswoman seemed perfectly happy to help them but utterly ignored me. I actually took another lap around the store, hoping that someone would at least take notice but nope! So I left. I still think Heidi Merrick clothing is lovely, but this experience definitely changed my desire to give the company my business.

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    Billabong - menscloth - Updated August 2026

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