Their t-shirts literally last for YEARS. They always ship promptly and include candy!…read more I order things from this shop even though we live in Texas because whenever we visit in person we love the shop and products so much!

Very cool shop right by the pier. Lots of cool boards hanging and many items to choose from.read more

I had the pleasure of being the first customer at Zoe Bikini's new location at 27 East Victoria,…read moreSuite B. Zoe is a Santa Barbara local and has been a designer for years. She just moved from her location on 429 State Street for 4.5 years. She plans to concentrate on her trademark design (a multi-colored heart) which is on caps, sweatshirts, and tank tops. Each item is an original and carefully made. She also has a nice selection of jewelry. I ended up buying a cute bikini off of her sale rack, but I will be back to get a trucker hat soon! Her hours are Wednesday- Friday 1-5 pm but people are encouraged to call to schedule a time outside of those hours.

Love this shop! The owner Zoe is so personable and kind. She helped figure out the style of bathing…read moresuit I needed and even made one for me! Shopping around Santa Barbara is fun but you rarely get to meet the owner. With Zoe's store not only are there tons of good options but she takes the time to say hello!

I was in Santa Barbara for the weekend and had to stop in at this store! It looks so fun from the…read moreoutside and is even more fun within if you get to talk with Fabian and Shannon! This place is perfect for getting gifts and great beach items and decor. You will definitely walk out with a tasteful selection if you let Fabian guide your hand. I have the picnic blanket and a couple of towels and I use them all the time. My favorite beach towels hands down. There is also a great bodega next door to get some snacks. Go check it out and get a towel/blanket!

I finally made the time to stop by this place and so glad I did! I've been wanting to purchase a…read moreTurkish Towel forever and figured I would stop by here first before ordering on Amazon. They had a sale basket of towels and luckily I found one for only $15! They also offer jewelry, candles, hats, clothing, tote bags and other cute items. Whether it's for yourself or a gift; they have a nice selection of reasonably priced things here. I'm definitely going to make this my go to for gifts in the future. Customer service was helpful and friendly. Looking forward to coming back!

Great customer service. I was helped by 3 different people and they all showed courtesy…read more CUSTOMER SERVIC 5/5 Needed to exchange some jeans, and I was able to to do so without a problem. Even if purchased from online! Make sure you have your receipt and that the items have tags though! PRICE 5/5 Anything you'd expect from a retailer. I recommend checking out their clearance section in the back, lots of goodies. EFFICIENCY 5/5 I was in and out for an exchange in less than 15 minutes. While I was in the fitting room, one of the salespersons was preparing other sizes just in case. And during downtime, they were all straightening up the store as stuff was slightly messy. OVERALL 5/5 Great attitude from all employees, and very customer focused group of people.

PacSun has always been one of my families favorite stores to shop. It's too bad the caliber of…read morecustomer service has dropped below par. Only one of the four dressing rooms were available. One was "out of order" due to light fixtures, one was clearly usable but "closed" for no apparent reason and one was reserved for handicap (which is understandable). When I asked the retail agents to reconsider opening the one that seemed useable I was met with a firm "no". Still for no good reason other than "it's closed". At one point there were about 6-8 potential paying customers waiting to try on clothes. Furthermore, there were about 4-5 agents behind the counter "working" one sitting on top of the counter. PacSun you can do better than this!

I love billabong's dressed . They are unique and feminine. The service is fast and efficientread more

Sad they are closing but great sales going on. Some sizes are already out but they have some cute…read moregirls stuff

Well after waiting around 35 minute, my friend and i left. I don't know why they say they open at…read more10am when they weren't anywhere close at 10:35am. There was definitely someone in the back and some lights were on so why not open the door? It was super frustrating since i traveled to come here. The clothing in the window was cute but can't say anything else about the store since I wasn't able to go inside.

I always make a visit here to this shop when I am in the area. Very solid assortment of fun…read moreclothing items and helpful and friendly staff. Frequented by locals.

Cute clothes and bathing suits! Lots to choose from. love the new State Street store!read more

For years, I have been a huge fan and customer of Kariella store and make several trips each year…read moreto Ojai to purchase new outfits from them. Their clothing is gorgeous, high quality, and unique. I was elated when I saw they had opened a store on State Street in Santa Barbara. My first visit was to buy a gift for a friend (she loved a pair of wide leg linen pants I had and I wanted to get her something similar). I found the item I was looking for and asked the cashier what the return policy was. I never asked before because when buying for myself, I make sure I 100% want the item and it fits perfectly, as I hate to return stuff. I was told I could get my money back if I returned it within 14 days with receipt. After that, it was store credit only. The pants did not fit my friend, so I went to return them. I was told I could only get store credit. I phoned the Ojai store and explained what happened, and they allowed the return for cash. I will not go into detail as to how I got treated when I returned the pants once again to store manager Andrea. It was the most obnoxious, ungracious way to treat a great customer. So for all of you who go shop at Kariella and I highly recommend the store, just avoid dragon Andrea. You can't miss her : hair uncombed, tattoos all over, bare stomach hanging over clothing that is 2 sizes too small for her weight, looking like she just came rolling in from having spent a night in a biker's bar. The other girls who work at Kariella are super friendly and nice, just like the people in the Ojai store. 10 stars for Kariella! -100 stars for Andrea!

I ordered my swimsuit bottoms and was told a week later that they had sold out. We decided to try a…read moremedium and then they were lost by ups, now we are about 3 week in and at this point I am feeling pretty frustrated and was ready to throw in the towel. I contacted them and they immediately took action, found the large I needed in a sister store and sent them out same day. It sucks that one bad review can shape a small business and take away from its customer service. My experience, while frustrating at first, turned into victory and I couldn't be happier with the help that I received. Additionally, my bathing suit is so cute and the quality is exceptional. I will absolutely shop here again and just wanted to praise the people that work there and give them a quality review Thank you for Your service!

Today I was visiting Summerland with my husband and dropped into a the Heidi Merrill store. I love…read moreHeidi Merrick clothing and I was looking forward to picking up some new pieces for myself and my daughters. I was in the store about 15 minutes and was completely ignored. No hello, no acknowledgement whatsoever. A group of women were in there ooohing and ahhing over their pal in a lovely orange dress. The saleswoman seemed perfectly happy to help them but utterly ignored me. I actually took another lap around the store, hoping that someone would at least take notice but nope! So I left. I still think Heidi Merrick clothing is lovely, but this experience definitely changed my desire to give the company my business.