Don and his crew took great care of my friend! She experienced a blowout while traveling along US 1…read morein the middle of the night. Her car was parked at a gas station while we waited for AAA to arrive and tow the car. After two hours of waiting to be put in queue for a tow from AAA, MoCo Pro Towing was referred to us and we were SO grateful for the referral. We put in a work order for MoCo Pro Towing to tow the car the following morning through AAA. They arrived and provided friendly, professional service. Words cannot express how much we appreciate the service they provided. They also offer mobile battery services within the Sanford, NC area. We commend them on the wonderful service and professionalism they provided, not only the night when we put the service order in for the tow, but also for the follow-up they provided with AAA the day of the tow.

NIGHTMARE....RUN.....DO NOT USE THIS COMPANY....Worst towing company in the state! I will never use…read morethem again. The staff and owner are extremely rude. They towed my vehicle to the wrong place. I called and ask could they please ask the driver where they towed it to because I've been waiting over 30 mins and it not here at the address that was given. The female representative yelled, cursed me out, then hung up on me multiple times stating that my car was there and her tow driver knows how to do his job. After calling and begging to please calm down and help me locate my car with valuables in it (why I got a ride to the towing location to remove b/c I wasn't able to carry the items before receiving a ride) she put the driver on the phone and he didn't know where the "mystery address" came from where he dropped it. He dropped it at another location that was no where near the address I put in to drop off. He stated he would come back to get my vehicle and take it to the right place. Could you imagine going through emotional and verbal hell not knowing why your car isn't working, who will fix it, or how much it will cost, finding a ride, having to continue paying for a ride until you find your missing car that was taken to the wrong location....and receiving the worst customer services ever while being cussed out, yelled at, and hung up on and paying for that service. What a NIGHTMARE! I'm thinking about taking them to court for emotional distress. Writing this now is causing me great distress.

Do not use Paradise Towing & Recovery. They are scammers. A friend of theirs lied to them that…read morethey were the owners of a property. They had our son's vehicle towed from someone else's property so that they could scam money from us. We went down to the Sheriff Department to report the scam. The Sheriff Department informed us to file charges against them. We filed charges against their friend and Paradise Towing. This will be resolved in court.

Great service from the scheduler Rebecca and from the driver. Fair price to tow motorhome.read more

Excellent service received by this awesome company! My vehicle got stuck in the mud during the…read morerecent heavy rains. Two other tow companies ATTEMPTED to get my truck out but none could. One of them actually damaged my vehicle which resulted in a $690.00 repair bill for them! Ellis Towing showed up within minutes from me calling and got me out in less than 30 minutes. I highly recommend this company for all your towing and recovery needs! A+A+A+A+A+

I gave this business a few days to call me regarding an unfortunate experience but they didn't take…read morethe opportunity to speak to me and make things right. This business responded to a service call to change a flat tire. Unfortunately, the technician who switched out the tire over torqued all 4 lugnuts on the wheel. All four of the lugnuts were difficult for the tire business to loosen and 2 broke off. I called Car Pros and told them my problem. They said the owner would return my call. He didn't. I guess they don't care if I write a negative review of their service, either. The woman who answered my call defended the error by insisting they were 'helping' me. DO NOT CREATE A BIGGER PROBLEM WHEN 'HELPING' SOMEONE. And actually I PAID for your 'help' in more ways than one. My opinion is that a trained professional should understand how to properly perform their job. Regardless if they are 'helping' me, I paid $50 for them to change out a flat tire and another $34.00 to repair their technicians over torquing of the bolts. I'm not a professional and even I know that lugnuts should be hand tightened to prevent this from happening. Making it impossible for a human or a pneumatic device to loosen the lugnuts is a ridiculously stupid and irresponsible thing to do. Any business that believes this result should be expected or accepted without correction, needs to fade away.

do not rely on this company if you are in a stressful situation (like every time you need a tow),…read morethey did not handle the situation very well, and was quick to recall a service (tow)truck, and leave a stranded Teen Driver, because i wasn't 'cheery' with them. I dont know what they expect to hear when you have your child with a broken vehicle, and you can't be there as a parent, but a little courtesy, and understanding would have been appreciated. They were quick to recall the recovery vehicle, without calling me (the parent), but at least they were dilligent enough to call my teen driver and tell her that they weren't coming anymore. Thank you for lack of assistance, and professionalism in this matter. I will not recommend you to anybody i know.

Thank you Jimmy for saving the end of my day! Thank you for getting me hooked up fast & securely &…read moreover to Black's on Wicker St. before they closed. U R the Man!! You were very kind & professional & again speedy. I will recommend MoCo Pro Towing to everyone now. Thanks again for being a Rock Star & I will add you to my favs

Don and his team at MoCo Pro Towing went above and beyond to help my friend in a tough situation…read more After a blowout on US 1 in the middle of the night, her car was parked at a gas station while we waited for AAA to tow it. After two hours of waiting and still being in the queue with AAA, we were referred to MoCo Pro Towing. We were incredibly grateful for this referral! We placed a work order with MoCo Pro Towing for a tow scheduled for the following morning. They arrived promptly and delivered exceptional, friendly, and professional service. We truly can't express how much we appreciate their help. In addition to towing, they also offer mobile battery services in the Sanford, NC area. We highly commend MoCo Pro Towing for their outstanding service and professionalism, not just on the night of the tow but also for their diligent follow-up with AAA on the day of the tow. Highly recommended!

Chris & Nick were lifesavers & came right out @ 3am to change a blown-out tire for us to get us…read moreback on the road (after AAA had let us down by making us wait over 4 hrs late at night, without ever showing up). Chris & Nick did the job fast & thoroughly, & were very personable. They worked with me & charged a fair price, certainly earning my future car repair business !!! It's nice to know that there are still some honest, capable mechanics out there to help you, in a time of need

I was nothing but, respectful, transparent, and accountable with the two mechanics, paid to get two…read morecatalytic converters replaced and a transmission housing seal replaced. the catalytic converters was replaced good on the vehicle but, the transmission housing seal wasn't, it continued to leak. I asked about it and it wasn't the same seal that was took off (then why still install it and not tell me at that tiime?) I accepted responsibility for that and ordered the correct seal that was given to me by William. I was quoted $80-$100 for them to replace the seal with the correct one. Seal was ordered, the two came out replaced the incorrect one charged me $100 and it still leaked and had noticeable damage from banging. I communicated that to them, I got no response back for a week, so I requested $50 back since the problem wasn't fixed, still no answer. To make a long story short I took my vehicle to the dealership, I had to replace the seal again and the leak is no more and fixed. still haven't heard or received my $50 I requested from them.