Jackson M was the technician. He arrived on time and performed service professionally and efficiently. Service cost performed today in 2024 for maintenance was reasonable and fair. I purchased the AC unit form Bill's Comfort Systems in 2017. Pricing and service in 2017 was fair and less than others I had estimates from for same unit. Update- Kyle C was technician 7/27/26. Very professional and great customer service. Pricing continues to be reasonable and fair. In this heat wave, I was worried I would not get an appointment for several days. Bill's Comfort System was able to give ma an appointment within a day. Highly recommend the business and technician. read more

I have a difficult time giving anyone a five-star review it just doesn't happen for me. That being said the guys at Bill's are quick to respond, do good work and are competitively priced. The guys are genuinely friendly and are motivated by their customers welfare. read more

I am updating my review on this so called Hvac installer. Trying to get the support for the ac/furnace they installed is a joke. They do not care, as from what was explained to me they are busy doing installation on new builds. I purchased a furnace and A/C 11 years ago, and like normal I have my system checked before winter. Now it is shut off as the furnace is condemned due to cracks. These people are liers, careless, and don't give a shit about the customer. The service was bought out 7 years ago, and the only thing they care about is $$$$ profit. I called in this morning and realized this is sooo true. I urge you to look elsewhere. I will never again spend another dollar, as I have schedule with another Hvac company who will not screw over a Veteran. read more

Bill's Comfort Systems - Fireplace Services Near Me - Layton, Utah

Definitely a great experience from start to finish. they took care of me and my home! So courteous and much better to deal with that other well known companies that came and gave bids. read more

Steve h had a service call on nov 26 for furnace problem he came out took about 5min could not find the problem furnace was running fine at that time charged me $95.00 told me I needed new furnace for $8.050.00 with only one option available bills comfort is not my choice ( only 1 option) . read more

Did the job right. Referred Bill's to my son and they replaced his furnace and A/C. Right price and did the job quickly.

We purchased a beautiful Landscape pro slim fireplace. The service, quality and price were outstanding! read more

Bill's Comfort Systems - Fireplace Services Near Me - Layton, Utah

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The AC went out at my house and their lead tech Jace came the same day and was able to diagnose and fix the problem in minutes. I was impressed by the skill, kindness, and pricing from Bill's Comfort Systems. You won't be sorry for choosing them to help with you HVAC needs! read more

Very professional employees, answered all my questions, and concerns. Their materials still work very well.

I hired this company to fix my fireplace .They broke it instead .The tech was new and left his tools all over the floor ,he went back to the office to get a part and left his tools out and when he left ,dirt was over my carpet and he didn't;t clean up ,he should have respected my house and left his dirty tools in the toolbox or on a towel .He didn't;t know what he was doing and installed a blower ,well wrong because now my fireplace is very loud and I can't use it .I will never use this company again .It cost me alot and it made the problem worse so now I have to pay more to fix a problem they broke .No help at all from this tech .He only want the money and to get onto the next job .buyer be aware of this company !All I have is a picture of my fireplace they fixed or didn't;t as the case is .I am also in Layton ut ,not California as the review states . read more

In 2008 I bought a 93 percent furnace with central air and a heat pump from Bills Comfort Systems and They installed it in my Fruit Heights Home. It is now July of 2023 and My Heat and Air System Is still plugging away! With every thing made in China now and breaking down in 5 years, I am So Happy that I went with Bills. Charlie is the Guy that sold it ti me and he also Installed it. I had Charlie come out and check my system out a year ago and it's still doing fine. Charlie is a great guy and I would recommend him to anyone. Kerry Forbes. read more

Tried to get my gas fireplace fixed in mid winter. They came out and replaced a part but this did not fix it. They said it was a certain part but they probably don't make it any more or we would have to replace fireplace. My husband called the manufacturer and found the part and we let Bills know because we couldn't order it Bills would have to. We waited for months and kept calling but technician never called us with update. Finally my husband called and was frustrated the person who spoke to him called him an "a" hole and hung up on him! That was that never heard from them again. We would never use them again poor customer service! read more

You know how the tech comes over, take 5 seconds and says you need a new whatever....NOT THIS COMPANY! The tech explained the system to me and my husband in simple terms, and was so helpful regarding the entire system. The pricing was exceptional and customer service team got me the quote quickly. THIS IS THE COMPANY TO BUY FROM! read more

We had a great surprise when our air conditioner didn't work after the winter months. We got on their schedule and the tech was great. Recharged the system, came back and checked for leaks another day. read more

Great company with great customer service and very fair prices. My air conditioner went out on a Friday over the Labor Day weekend with 100° temperatures, they had somebody come out that Saturday to install a new AC unit and coil at No extra charge for working during a holiday weekend, they were truly committed To making things right for me and my family. I would highly recommend them for your AC needs and any future HVAC maintenance or upgrades you may have. read more

Called for a service call -- $149.00 simply to come out and take a look! This is literally the highest fee for a diagnostic visit that I have ever heard of. We are definitely going with another company. read more

I highly recommend Bills Comfort Systems- they came out the same day I called, they fixed my 10 yr old Air Conditioning system perfectly! They were polite, efficient, and persistent. There was a bit of a problem, well it is 10 yrs old, but they trouble shooted (shot?) it and stayed til the job was done perfectly. Excellent service! Sandra Baker Kaysville read more

Great company and great service. Pricing was $1000 cheaper then the competition. They were quick and provided quality work. They also stayed late to finish the project. Thank you!! read more

Do not use this company!!! I have been trying to get them to come out to my house for over a month they canceled on me 2 times and had to be rescheduled. They finally came out to my house yesterday. Ends up there was nothing wrong with my fireplace the switch that we used to light the piolet light just needed to be turned to another position. The young man who was there was very polite and nice he tried to be helpful. He was new and had been there less than one month. I was surprised when I was charged $140.00 because nothing was broke. I thought I would be charged $50 to 75$ for just coming out to my house which is normal for Kaysville. I did not say anything and payed the young man it was not his fault he was just doing his job. So I called Bill's comfort systems the next day and spoke to Marilyn. It was difficult to hear her because I could hear someone else talking on the phone in the background. Very unprofessional. l I explained to Marilyn my concern and she told me there fee for just coming out to the house was $150.00. i said you should have told me the fee would be $150 just to come to the house when I made the appointment and she just said you didn't ask! Marilyn would not hardly let me talk she talked over me was shouting most of the time. she was so rude and had the worst customer service I think I have ever dealt with. She just did not care. Based on my dealings with them I think this company is financially stressed and are in trouble. Maybe that is why she was acting this way? We have two indoor fireplaces and one outdoor and we could have given them a lot of business over the years. I really doubt they will be around a long time, if they are treating their customers that way but even if they are I will never go back. Don't waste your time with these guys there are plenty of other good company's in the area. read more

I've been dealing with Bills Comfort System for 35 years. They have gone above and beyond every single time. We've had emergencies, regular installs, and every issue you can imagine. They've come thru with flying colors EVERY SINGLE TIME. You won't find a more conscience company. We're lucky to have them. read more

Would highly recommend bills comfort solutions! Ethan is great! Fast response! Very knowledgeable and had heater running in no time! Came out day before thanksgiving when heater stopped working in middle of night! Will definitely be requesting Ethan next time I have a problem! read more

Our furance wasn't working, it was making a very loud noise. Bills comfort system came out to look at it. The technician told use it was the blower and it needed to be replaced. It would take 3 to 4 days to get it from Lennox. The same day he came back and said he found one in the shop. He went downstairs to put the blower in. He only worker on the blower wheel for 5 to 10 minutes and he said it was all Fixed, so we payed the technician for replacing the bad blower wheel he said he replace it, but it still was making a loud noise. we got another heating company to come out and look at it, he said the blower wheel was bad and it need to be replaced an it would take 3 to 4 days to get a new blower wheel for my Furnace it took 4 days to get a new blower wheel the technician came out and replace it. Bill's comfort Systems said they would refund my $800.00 dollars back to me but I haven't seen my refund yet, and it's been 3 months. I've been calling them and they said that they were going to refund my money back to me!!! I'm disappointed in your company, you have been lying to me for 3 months. Do not use this company!!! read more

This company is the ABSOLUTE WORST. They will run you around and not take responsibility for there workers faults. The owner NEVER answers his phone or returns voicemails left for him. If I could give negative stars I would. read more

They installed my furnace, ac and fireplace in my home and 2 water heaters. My install was great and I've had no issues. When I look for service I want honesty and low maintenance and everything runs perfect. They took very good care of me. My equipment is 3 years old and I've never needed a service yet. The install was nicely done and they were clean. Everyone was helpful and friendly from the beginning till the end of the install. I've also used Bill's on my last house and that system was 10 years old and it still ran perfect. They were very quick and prompt. The installers were great and very informative. Everything matched the bid, there were no surprises. read more

Bill Comfort Systems will say and do anything to get your business but truth is they will not follow through with what they promise. The sales person said sure we will take care of this and that, but they will never follow through. They are hard to get a hold of and very augmentative and rude on the phone when you ask them to complete work they promised. The person who sold me the system disappeared when i wanted the work done. I would go with another company if you need a new A/C, furnace, or fireplace work and repair. read more