I have had them tow a vehicle twice…read more Reasonable pricing and good service both times. Should have got drivers name, but completely professional and good to work with. The female who answers the phone was polite and good to work with too. Thanks for doing a great job getting me home!

Very quick response on a Sunday afternoon. First, they answered the phone (!) and quickly…read moredispatched a driver my way. The driver called to confirm exactly where I was, and arrived less than 30 minutes after I called. He took care loading and unloading my car from the flat bed. The price was very fair (being Sunday I thought it would be much higher).

Excellent service. Quick repair and reasonable price. Will definitely go back when needed.read more

I've taken many vehicles to Rob at the mechanic's shop. Always treated me well. An honest and great…read moreguy to work with. They do excellent work and are very thorough.

I'm not from these here parts, so I was concerned that whoever I called to help me out, might take…read more advantage of me. Paul tried several times with different techniques to get my car started to no avail but alas, the battery was done. I also had another vehicle that had to be towed to a repair shop, and his crew member was very courteous and knowledgeable, and uploaded my vehicle on to their rig with the upmost professionalism. Without hesitation, I would highly recommend On The Spot Towing and Recovery :-)

Very courteous fast and polite had no problems I would recommend them to anybody that lives in…read moreMount Vernon fredericktown Danville Howard all surrounding areas and they have a service center three Clay Street Mount Vernon Ohio excellent work

Great work. Fast. Knowledgeable. Called and he got me in next day and fixed within an hour of being…read morehere. Worked on our older car. Happy with service.

We called Jeff to service our Troy Built walk behind mower…read more He picked up, completed the service and delivered in one day! Outstanding service and great job on the mower-looks new. I would highly recommend this company.

I was traveling from TN on August 6th and .my truck had major mechanical issues. They sent out a…read moretow truck at 10 at night. Did excellent work and got. E back on the in a few days. Highly recommend ​

Probably the most honest and helpful repair shop in Ohio these guys know what their doing and do…read morevery very reasonably priced work

I'm posting this on behalf of someone close to me, Travis, who had a very frustrating experience…read morewith Snappy's Automotive in Delaware, OH. Travis took his 2005 Chevy Silverado to Snappy's on September 3rd, 2025 for a front-end alignment. Before bringing it in, he had already replaced both control arms, inner and outer tie rods, lower ball joints, the pitman arm, idler arm, and the gear box himself. He had also just installed two brand‑new tires -- nearly $800 worth -- right before the alignment. The truck only had a slight pull to the left, and he wanted a professional alignment to finish the job. Snappy's inspected the truck, agreed it was fine to align, and documented that everything was within spec afterward. If the truck truly had the severe issues they later claimed, they should never have performed the alignment in the first place -- but they did, took his money, and said everything looked good. Around Thanksgiving, Travis called Snappy's to report that the pull was still there and that the brand‑new tires were already wearing unevenly. They told him to come in on a day he wasn't available. January was the first chance he had to stop in. When he went in in person in January, the GM told him he'd talk to the owners about the situation and get back to him. He never heard anything after that. During that January visit, Snappy's also gave him a completely different story from what they told him in September. Suddenly they claimed the lift kit was unstable, bolts were falling out, the front axle was "almost falling out of the differential," and that the pitman arm, idler arm, and tie rods were worn -- even tho ugh all of those parts were brand new when they aligned it the first time. Their new explanation completely contradicted their original report. Then they tried to sell him over $2,300 in repairs, including replacing the exact same parts he had already replaced before the first alignment -- the same parts they said were fine when they took his money in September. Meanwhile, the two tires he had just bought -- again, almost $800 -- were now nearly bald on the inside edges because the alignment was never corrected under warranty. Snappy's gave him two completely different diagnoses months apart, refused to honor their warranty, didn't follow through on what the GM promised, and tried to upsell him on repairs he didn't need. He paid for an alignment that didn't fix the issue, ended up with ruined tires, and got no accountability from the shop. Based on everything he went through, I wouldn't recommend Snappy's to anyone.

I wanted them to confirm that my problem with my vehicle was the actual part, not just the hoses…read moreattached. Instead they did a full inspection of the vehicle and charged me over $150! They didn't tell me up front what the price would be...I thought it would be free or nominal like other shops in the area.

Fair pricing buy when i took my car in for a simple front brake job. I had a quarter tank of gas…read moreand for some reason they took it for a 45 minute test drive down 42 and left me almost empty. Would assume if one gets brake work done, they'd test it in town with stop and go traffic not a wide open highway.

I have never been more happy with an auto service! Tim and everyone who works there is so welcoming…read moreand friendly. I don't know a lot about cars, and was really nervous about being jerked around, but they were great! I went to Monro Muffler first for a quote to fix my muffler, and they said it would be $900.00, Queens automotive did it in 30 Minutes for $100.00. I can not believe the difference in customer service. If you have any automotive problems, definitely come here!!