Service was amazing! Came to my house immediately and was able to fix my car about they found that…read moreFirestone didn't attach my battery correctly. I'm amazed at how nice and fast the service was when I was in such a bind. I am over the moon with this company and the nice man who helped me. Best customer service I've ever had! Highly recommend! Thank you!

The response was very good and pick up an deliver My…read morevehicle car to me I will call any time I get stuck . an recommend them

We had a flat tire after taking our daughter back to college. AAA dispatch tried to find us a tow…read moreservice company that would be able to take us the remaining 80 miles back home. There were a couple service companies that either had other calls or did not want to tow us the 80 miles. I can't say enough good things about Hensley's towing and recovery out of Bucyrus, Ohio. Once they received our info which actually came from the Ohio State Patrol, they reached us within 30 minutes. Jim, the tow driver, was awesome and helped immediately and got our vehicle back home. I really appreciate the service that Hensley's gave and the willingness to tow our vehicle the 80 miles on a Sunday evening when other companies bailed out.

I was traveling west to east coast and had a tire blow out on I 71. Had no idea where I was exactly…read morewas all alone and I called this company! They were amazing and so helpful. They were not able to do my tow (due to distance) but they referred me to a closer provider (two in fact) then directed me to the closet tire repair shop and a hotel (as it was 12am) talk about going above and beyond! Thank you for all your help

arrived before the estimated eta. The driver was not the…read moreusual grub you would expect. Was quick and easy. Very professional highly recommend

Beat Service ever! We got a flat on the i71 South - a super busy highway and the lady on the phone…read moremade sure the tow truck driver could find us. The driver, the owner of the towing service was quick efficient and went above and beyond to help us late in the day to find a tire center nearby with our size of tire we needed! The owner had even left a car show he was attending to help us so if that isn't caring about his customers, then I don't what is! Thank you Dale and company! Amazing service!

They way over charged. I won't make that mistake again. It should have been around 100 bucks…read moreinstead it was 259.00. My fault, I just won't make that mistake again.

We used reliable towing today and they were very friendly. The guy who took the request explained…read moreeverything well and the driver Mike was exceptional. Our car was well cared for and we even received a text message with photo when our car was dropped off at the service station. The price was a little higher than I expected but my insurance will cover it so I am grateful! I'd highly recommend Reliable towing.

My wife was involved in a hit and run accident 1900 miles from home as she is a traveling medical…read moreprofessional. The B & J Towing Service owner and his tow truck driver Bill were exceptionally professional and compassionate in providing above and beyond service. Both arrived at the accident scene within 30 minutes of our insurance contacting them. She was at a loss for transportation to the rental car company, and the owner graciously provided her a ride to the airport in Columbus, Ohio to get her rental. He then provided her with additional information about where her car was going and covering the process of getting the car to the repair facility. He told her was very familiar with the body shop stating they do excellent work. Additionally, The owner was out on personal business and responded with his driver to help, I cannot say enough about him and his business as it also represents contributing to research and cures for cancer. Their motto is "Towing for a Cure". My wife has expressed much love and appreciation for him and employee to encounter such compassionate and professional people.

Excellent experience. The other night my car broke down and my insurance company sent out B & J. My…read moredriver was very professional, he even let me ride with him to the dealership, had a great conversation on the way there. Hopefully I won't need a tow again but in the event I do, I will definitely go with this company again.

pulled my truck out the mud from the back in 4w broke my differential and fails to give me his…read moreinsurance after he damaged my vehicle.

From the owner: We are a locally owned and operated tow company we are open 24/7 365 we do flatbed towing lockouts…read morefuel deliveries jump starts we are able to haul motorcycles in any other Towing needs we are tow service that cares about the customers and getting them and their vehicles safely to their destination we also are able to do jumpstarts and lock outs on semis and other heavy equipment

These people take advantage of the elderly . They took advantage of my mom when she bought a car. I…read morewasn't there to help her. Later, my Aunt had bought a car there. A few months later, they call her to buy it back and give her a 'deal' on this other car. She didn't know any better. She got a cheaper car and higher monthly payments. Severely underwater on the value of he car compared to what she owes. They are predators at Craig Smith, don't go there.

Came in here and spoke with Chris. We let him know up front our situation and exactly what we…read morewanted, we were only interested in leasing we did not want our credit ran a million times. He assured us he understood and went to speak to finance. He returned saying this and that and needing our signatures to run credit checks.... I was a little confused and asked about the leasing process and he responded "Oh, yeah we can't do leasing so we are just going to try financing". Not acceptable at all!! Turns out that they did run our credit after we left I guess because we had 3 inquiries on each of us. I will not be returning, very very pushy salemen.

Huge help of us when my son got stuck in a ditch. No…read moretriple A, but in the area. Kevin's was a HUGE help and saved the day

Car got stuck in mud, I called, they answered. Adam is an awesome guy. Can't recommend enough…read more Thanks again!

Professional towing company that went above and beyond to handle my vehicle after being involved in…read morean accident. Highly recommend.

Thank you to Rudolph and son for helping me this evening. You guys were very respectful and heard…read moreme talk non-stop all the way back to my home. Best of luck to you both and again...thank you. You don't see awesome people like them two anymore.​

Wonderful service! I had an accident. Horrible day, horrible situation, a whole nother level of…read moreissues I had no ability to manage. They were still willing to tow my vehicle so that the road would be clear and safe for the community. I would recommend to any one. 10/10

HIGHWAY ROBBERY, Total roundtrip per Google maps was 43.3 miles, 25 miles loaded with car, was…read morecharged 70 "loaded" miles @ $10.00 per mile, $700 in mileage alone. Charged a $185.50 fuel surcharge, thats two tanks of fuel for under 50 miles. They charged a $550 fee just to show up and added another $75 "flatbed" fee. $50 per day storage, another $200 labor (for what) car was on side of roadway and driveable except for broken windshield. Oh, to disconnect battery was $50 for a 2 minute job. gate fee $65, pullout fee $50, environmental $30 after hours fee, $40. It was 3:00 in afternoon, it was Labor Day but probably didn't get him out of bed, maybe woke him from afternoon nap?? Just to remove from interstate to yard was over $2000, total with storage and tax $2778.31 Maybe had 3 hours of total time, roundtrip 43.3 miles shows 55 minutes travel time, on scene time, load and unload add 2 more hours?? The 43.3 mile estimate mileage from Google maps takes into consideration the car was northbound between exits, to route went south of accident, pickup car headed north and exit there to shop, no U-turn required. 25 loaded miles not 70, $450 rip-off there alone.