Great product. Took our knives for sharpening - Ken was amazingly helpful and kind and efficient…read more. Highly recommend this store and this product.

Great service... very friendly. Manager ken very warm and helpful. Wonderful high qualty products…read moreand warrant for ever...we take our knives for resharpening and polishing every 2 years...

Stopped in right before closing on a Friday (I hadn't realized they closed at four) and the person…read moreworking was so kind and helped me find the correct bobbins for my new-to-me estate sale Janome sewing machine. She told me about the classes they have and I took a quick look through the cute fabric. Plan on going back soon for a longer look!

On a fluke, I sent an email inquiry on a Friday evening (I didn't want to forget about it)! I was…read morestunned to receive a personalized response very quickly. The locations & hours were included in the response, as well as repair restrictions. I will follow up after my tune-up & repair. After glancing at the website, I'm thinking about signing up for sewing classes!

I was in dire need of a new carburetor for my older Stihl line trimmer. So I came here for the…read morefirst time after driving by about a thousand times and wanting to check it out. I SHOULD HAVE STOPPED SOONER! This place has about everything you might want for your garage and lawn. A huge selection of Bosch, Stihl, Dewalt, Milwaukee and other tools. Thousands of bits and blades. But back to my issue... they had some trouble finding my carb since the trimmer was almost 20 years old. But the super helpful guys called to their Brighton store and were able to track down the part number history from a manual there. And I was in luck... they even had the carb in stock! While there I picked up a handful of other items I've been needing. I think I could have spent a few hours in there checking everything out. If you are a woodworker, landscaper (your own yard or professional), contractor, mason, etc then you definitely need to check out this place!

Totally impressed with their Bosch room. Perhaps too many to choose from.read more

I have a Toro Timesaver Lawn mower. It is too big too fit in back of my vehicle. I have to rely on…read moreMark's to pick up and deliver. They charge, which is not a big deal. I stopped by in May of 2025 to arrange for maintenanc. They were supposed to pick up the mower within a week, but it took them almost three weeks to pick up, they had "forgotten" about it. Okay, mistakes happen. In November 2025, a part fell off the mower and the mower started to clang, not a good sign. I went to Mark's on November 16th and waited 1/2 hour for my turn in line; not a big deal. I specifically told them that I needed to have the mower repaired before I left for Florida; if I waited until May when I got back, the repair time would be too long and the grass would be unmanageable. They said they would try to finish it before I left because they didn't want to store it till May. They then took a $60.00 deposit plus $1.80 charge for credit card usage. It is now December 12, the mower is still sitting in my garage, they never came. I went to their store today and I was told that they don't start lawnmower repairs till spring. If that was the case, why didn't they say it on November 16, when they took my money? I asked them to refund my deposi. They did, but. To the credit card fee. I wish I could charge them an aggregation fee and a time lost fee for my time. I am going to try tofind a different repair shop in the Spring. They lost both my blower and mower maintenance business. I will only go back to them as a last resort under duress. Be careful in your dealings with them.

Mark and Kay, are as much a welcome fixture of Northville, as the elevated railroad line! Mark's…read moreis atypical of America small business. That local business, that is flexible, very reasonable, and Dog friendly. Just ask my Golden Retriever; he gets a treat without question! 5 Stars are no joke.

Needed to fill an order for shirts quickly and they didn't disappoint. Tried to get these shirts…read morelike the original order of another printer that bailed on us for a reorder, but these were not screen printed. But they were efficient and on time with our order which I appreciated. Would definitely recommend them.

Look no further! The team at The Embroidery Shoppe is amazing! Professional, warm and helpful from…read morebeginning to end. I chose to work directly with them instead of going through a third party to have some high-end fleeces and vests embroidered with our company logo and they turned out absolutely beautiful. One of the women who worked on our pieces has 20 years of experience and it shows in the quality of the embroidery. Their prices are very fair and worth the drive to Westland to drop things off and pick them up; I'm sure you could also have items shipped directly to them to be embroidered. Every time I went in, they seemed to be very busy, but they always made time for me and even put a rush on an order for me when I left out a few pieces. Thanks to them, I still hit my deadline! I worked directly with Marisa, but everyone I met was very helpful and the process was very smooth. I look forward to working with them every year.

Went to this place to resize a watch!! Because my husband…read morewasn't available to come in I estimated how many links to be removed and was wrong, twice. Finally, he ended up going in so that they could size the watch properly. The watch looks great and we are so grateful for this shop. They are such nice people and I highly recommend anyone stop by for their jewelry needs.

I have visited a lot of jewelry shops, but after visiting Precision, I don't think I'll ever go…read moreanywhere else. Between René, Rema and Justin. They make a qualified crew that nobody else could beat. Their Precision.(not a joke.) with all of their repairs are exquisite. I've even purchased a large ring from there which they made exactly for me. If you missed this one, I don't think you'll find another better.

I came to Mitch after the Shinola "Guarantee" proved anything but and cost me $15 in shipping after…read morethey told me it was fixable before backpedaling with no explanation. He thoroughly explained why the pouch couldn't be restored to its original spec then repaired it to usable with no noticeable defects. Communicated and delivered exactly what was needed, and for a more than fair price. I will be starting with Mitch from now on.

They saved my "Jack Boots"! Even after several other shops did shoddy work! They needed sole…read morerepair, heels and reconditioning. They did a great job!

I was looking for a place to print pictures and was referred here by a family member. My pictures…read moreturned out absolutely perfect. The quality is top notch. And I love their website. It makes it so easy to upload photos from multiple sources. I won't print my photos anywhere else now. And let me not forget the wonderful customer service!

Ordered a lens on Amazon. Received the lens. While starting to peel the seal off the box, noticed…read morethat they have a 15% restocking fee on returns. Stopped peeling the label. Returned the box unopened. They still charged me the 15% restocking fee, noting that I "tampered" with the label and then claimed that the lens itself had wear on the back from being used. I did not even open the box, much less use the lens. Very disappointing customer service experience. I'm not the first person to have reported that the actual item being returned did not match their claims about the item being returned.