My glass shower door started sagging within 10 months of install. I called to let them know and they did nothing about the issue other than telling me I would pick up a new sweep to install myself on the bottom of the door. I called a few months later and they said I was now out of the warranty window and would have to pay for a new shower door. They told be I would have to provide proof I had called before warranty was over, but they changed their phone number and would not provide me with what the number used to be. I would not recommend a company that operated by taking advantage of the consumer. Should have sent someone out the first time I called and the tech that did eventually come out said the same thing. Situation was handles wrong by their dispatcher and they don't want to take responsibility. The GM, Tim Hand, was no help at all. I now have a chip in my door they refuse to take responsibility for and she door keeps sagging. read more

Great service and fair prices! I had debris hit my windshield, chip it, and a crack started to grow. I went several places and Binswanger had the best price by $100. Additionally, they did not charge an extra service to install the new windshield at my house. (The others charged between 35-45 for remote installation.) They set a service window and did arrive within the window. Brandon was polite, efficient and friendly. My window was quickly fixed. I will heartily recommend Binswanger to friends. read more

Trish thank you for your help! I want to thank Scott and Randy(ithink) for coming out to my work to replace my windshield today. Thanks for the recommendation on how to defrost my windshield in the winter. They even told be about the 2 chip repair. I will be letting my friends and co-workers know about you guys. Thank you so much! read more

The location in Independence MO did a great job replacing my cracked windshield and the price was 1/3 of the quoted price from the Subaru dealer. I highly recommend their work and customer service. read more

We have a class A command center bus that the front windshield had a crack all the way across, Top to Bottom. They ordered the huge piece of glass, waited till we got the bus back from the Hurricanes and replaced the glass in a few hours and had us back on the road in no time. Very nice and professional people, will take our business there more often. I would recommend to anyone! read more

I'd recommend Binswanger Glass (Independence) to anyone who needs any form of glass work. I took my truck in for emergency window repair and couldn't be happier with the service and friendliness I was greeted with. In my time in the waiting area, I couldn't help but overhear interactions with many customers either over the phone or in person and I was amazed by the quality customer service that everyone received. The clearly knowledgeable staff goes above and beyond to show how valued their customers are. One customer even received a small-but-difficult-to-find part for no charge. It was probably nothing to the company but seemed to mean everything to him. Do yourself a favor and trust Binswanger for your glass needs. read more

Car window was broke out over the weekend. Called Binswanger Monday morning. Got in that afternoon. Binswanger helped me a day faster and $148 less than other major competition. Very impressed with their prompt and affordable service. read more

more excuses than any other business ive dealt with. i ordered glass shelves and after a week of waiting for call, i called them. they said my order was ready. i went to pick up shelves only to find out that some were chipped. they apologized and said they would take care of it, no major problem so far, it happens, so i took what they had. they said it would be a few days. and then the excuses began. after having to call them several times with several excuses i got my last shelves a month later. they never called me to tell me there was "another" problem, i had to call them every week with promises of the glass being in a few days only to get another excuse...I will never do business with this company again. read more