First of all, Dr. Nguyen is incredibly knowledge and provides very clear, concise, and…read moreunderstandable explanations for diagnoses. He also spent an extra 5 minutes at the end of my appointment explaining how my insurance covers contacts vs. glasses and what the pricing difference would be. I initially planned on getting contacts, but he walked me through the EXACT cost for the lenses I would need without insurance coverage (almost $1000) AND told me how I can find cheaper contact prices to pay for out of pocket. Also, Kevin in the front office is an absolute delight! He helped me find good frames and provided very helpful and honest feedback in a professional manner while looking for a frame that would fit my face well. They provide reminder texts before appointments, are open on Saturdays, and are so incredibly kind and professional! Will never go to a different optometry office again!

My original review is below, and it stands, but I reduced it by one star because I am tired of both…read moreof my pair of glasses that I got from here keep falling off my face every time I look down. A proper fitting glasses is an important as proper lenses... The place is welcoming and friendly. The inside is  well decorated. The business is run by the two owners which means that they care. The doctor took his time and went the extra mile to confirm his diagnosis. They have a good selection of eye wear including high end selection. They even mocked up the bifocal glasses with take to make sure that I am comfortable. They have all the fancy equipment including a machine that measures the fit by wearing a fancy thing and taking a digital picture of the face. They also don't use high pressure tactics to sell you frames. There's a private parking lot, so don't worry about door dings. Come here...

Came in to look at eyeglasses and was told I need an appointment just to look at them. Don't waste…read moreyour time.

Yes the Doctors and staff are top notch Professional,…read morecourteous, knowledgeable, and I have enjoyed great success with them working with me there . I fully believe that they care about every patient client they help.

I was satisfied with Cascade Eye on stark st in Gresham, until this office refused to order…read moreadditional contacts without an exam. Their justification is that it's too close to my expiration date 04/20/2026. My benefits renewed 04/01/2026. My contact prescription is still current and valid. I have called this office twice and they refuse to order additional contacts unless I get an eye exam. What is the purpose of having any renewal or expiration dates when they seem to think I can be bullied into doing what they want. I have looked into this, and I cannot find any law or ordinance to back this up. I did make a report to the Better Business Bureau.

Glad to have found this office in Gresham!…read more Nice clean office, knowledgeable and friendly staff, great optometrist providing a thorough exam. And great selection of glasses and lenses. Definitely recommend this place to anyone searching for a new optometrist.

I had to go in for an urgent matter and I absolutely am so glad they accepted OHP! I was seen the…read moresame day I called and they called when they had a cancellation even! So I was seeing an hour early. I'm guessing it was the owner that took care of me and she was absolutely amazing. Her stuff was so friendly and the cleanliness of this place was so welcoming. I absolutely love this place and glad I found such an awesome place to be seen and stay a customer! Also a HUGE plus for me personally, this is a WOMAN OWNED BUSINESS! And is SUCCESSFUL

Dr. Annie and her staff are great! They went above and beyond in working with my insurance! Staff…read moreare knowledgeable and very friendly. Dr. Annie's exam is straightforward and efficient. I cannot recommend this team enough! They were even able to get me a sweet deal on a pair of glasses!

made a same-day appointment and was seen immediately when i walked in earlier than my original…read morescheduled time. the front desk ladies were so friendly and extremely helpful and informational in regards to insurance questions I had. not that many frames for options, but i chose some cute ones in the end anyway! thank you so much, and looking forward to picking up the frames soon.

DO YOUR RESEARCH, READ THE FINE PRINT, VERIFY EVERYTHING before you commit to anything with these…read morepeople. This company advertises 2 pairs for $79, including a free eye exam and anti-glare lenses, and that you'll get your glasses that same day. It turns out that there are so many conditions that must be met before you qualify for that great-sounding deal, including your prescription and which store you go to - none of which are disclosed up front. You don't find out until you're there in the middle of the process. These guys are good at the old bait and switch game. I asked to have NON-PRESCRIPTION tinted lenses put into a frame I already own. I didn't ask for an exam, I didn't ask for new frames, I didn't ask for anti-glare lenses, just plain vanilla stuff. Regardless, the price was $176.96, with an estimated wait of TWO WEEKS. With insurance, the cost went down to $80, which is better, but still nowhere near matching the claims they make to get you in the store. Look before you leap.

The doctor was great and fast. That's the only good part about my visit…read more Between taking 3 times to enter my prescription and measurements and charging me for something I didn't ask for, I will never recommend this location or return. When I left and reviewed my receipt, I noticed the extra charge. I called and they told me I had to come back in to give them my credit info to get the refund and the order wouldn't process unless the refund for something I didn't ask for was completed. I cancelled my order and still have to go in to process the refund. The worst.

I came in for new contacts. I was able to get my exam same day, (the doctor was really nice and…read moreclearly competent) as well as a trial pair of contact lenses. The bill insurance and have good follow up- checking for comfort and fit before ordering my final lenses. My husband came with me to pick up my contacts, and ended up getting and eye exam (30 min wait only) and got some fantastic new glasses. (oh, and they were done in 45 minutes. now that is some service) Staff is friendly and helpful. I'll be back after I save up for the $380 Tiffany sunglasses I am now coveting!