This was our first appointment here at Mt. Hood Vision Center and My Wife and I love it. I just…read moreneeded my prescription checked so I can get some much needed glasses. My Wife also needed her prescription checked but she also needed to try out some contact lenses. The staff here is amazing. Very friendly and helpful. We were able to pay for my Wife's Trial Contact Lenses contactless. Awesome. Less than a week later, My Wife's Contacts came in and she was able to make an appointment for the next day to check them out. The Dr was super friendly and made my Wife feel at ease. She even mentioned possibly putting in a application. I'm glad we found a great optometrist so close to my home. My Wife couldn't be happier.

I don't recommend this place. I ordered prescription glasses on 2/25 and today 3/23 I still don't…read morereceive a notification. I called everyday this past week and of course AI assistant said my order was shipped and will notify when it's ready to be pick up. So finally, I called today and spoke to a female employee, and she said we emailed you on the 9th, I checked my gmail nothing! spam nothing! she insists that they sent the email. I was upset wondering why nobody bothered to call me. I asked if I can come get it now since she said they have the glasses and told me well they close at 5pm, it's 4.26 at that time. I asked her why nobody bothered to call me to let me know, she rudely said you can tell them when you come pick up your glasses! WHOA that is not a customer service I was expecting from this establishment. VERY RUDE! I am a new customer and for sure I won't be back!!!

Came in to look at eyeglasses and was told I need an appointment just to look at them. Don't waste…read moreyour time.

Yes the Doctors and staff are top notch Professional,…read morecourteous, knowledgeable, and I have enjoyed great success with them working with me there . I fully believe that they care about every patient client they help.

They have a large selection of frames and contact lenses…read more The staff is friendly and it's really easy to schedule an appointment. They get 4 stars because the last couple of appointments we've had to wait quite a bit after our scheduled time.

Had a stuck contact, Dr Brophy was able to see me very quickly as a walk-in (returning patient). He…read morewas reassuring and kind, his exam determined i'd probably lost the contact but irritated my eye looking for the "stuck" lens. He provided some eyedrops and kind words.

First of all, Dr. Nguyen is incredibly knowledge and provides very clear, concise, and…read moreunderstandable explanations for diagnoses. He also spent an extra 5 minutes at the end of my appointment explaining how my insurance covers contacts vs. glasses and what the pricing difference would be. I initially planned on getting contacts, but he walked me through the EXACT cost for the lenses I would need without insurance coverage (almost $1000) AND told me how I can find cheaper contact prices to pay for out of pocket. Also, Kevin in the front office is an absolute delight! He helped me find good frames and provided very helpful and honest feedback in a professional manner while looking for a frame that would fit my face well. They provide reminder texts before appointments, are open on Saturdays, and are so incredibly kind and professional! Will never go to a different optometry office again!

My original review is below, and it stands, but I reduced it by one star because I am tired of both…read moreof my pair of glasses that I got from here keep falling off my face every time I look down. A proper fitting glasses is an important as proper lenses... The place is welcoming and friendly. The inside is  well decorated. The business is run by the two owners which means that they care. The doctor took his time and went the extra mile to confirm his diagnosis. They have a good selection of eye wear including high end selection. They even mocked up the bifocal glasses with take to make sure that I am comfortable. They have all the fancy equipment including a machine that measures the fit by wearing a fancy thing and taking a digital picture of the face. They also don't use high pressure tactics to sell you frames. There's a private parking lot, so don't worry about door dings. Come here...

Sandy vision Center is absolutely amazing service they take care of their customers with care. I…read morerecommend them a 10 out of 10 they are absolutely amazing and I will keep going back to them. I appreciate the adjustments to glasses, and taking care of my eye when I scratched it and just in general.!

My doctor works here! Staff could be more friendly. Fairly…read moregood selection of frames. A bit of distance for me but worth it for my doctor.

OMG, so happy with my experience with my new, first time here!…read more Compared to, Yes, I'm going to say their name. " Eye Health North West" I was ripped off from this place.....Hundreds of $$$$$. Yes that kind of money. Had to have the lenses' replaced twice. sorry I'm venting. Hopefully you get my message here. 5 stars! *****

Very helpful, quick and kind. Great at multitasking and helping multiple people at once.read more

I've received my glass form Foster Vision every year for over 6 years…read more... They do a complete exam and give great advice, I'm am always pleased w my glasses ! They do the very best they can. No one asked for this review. I wanted everyone to know they are trust worthy and do the best they can or will make it right. They are also conveniently located.

I have been a patient and customer at this location for years. Before this winter, I would have…read moregiven then 3-4 stars. However, it is always the crisis that shows the true character of a person or business, and this was true for me. I awoke with changes in vision that were concerning enough that I called them to ask if my upcoming medical eye exam should be moved forward or if I ought to be concerned. I was asked to come in for an immediate exam in 2 hours. This is the busy time of year for Foster vision, with everyone trying to use their insurance before the year runs out, but they got me in and tested my eyes in ways I had never experienced before. They fit me in, amongst all the hustle and bustle, because it was an emergency. And, when they were concerned about the results, they called an eye surgeon for me and I had an appointment there on Tuesday. In other words, they took a medical concern seriously, made space for me in a day crowded with others, advocated for me with another provider, and generally made sure I was okay. And, in the end, that is what I want from Foster Vision. When it really counted, 5 stars.

From time my wife and I arrived for our eye exams we found everyone was pleasant and most…read morefriendly. Our wait was we were examined. Our appt was with De Trang. She was thorough the and informative and was able to determine my existing eye issue without having to ask as she tested my eyes. She had one test to determine the health of my eyes retested since the images were not as clear as she wanted.she took the time to answer all of my questions and wrote a new script. The ordering of thee glasses and insurance was clear and concise. My wife couldn't decide on frames and they ordered the frames for her to be sure before purchasing. The Eye Clinic was highly recommended and I understand why

After leaving my previous review I was contacted by Julie the manager from the Vancouver location…read moreto initiate a refund which I appreciate. Julie was easy to communicate with. She worked through my issues with me quickly, and informed me Lindsay from the Camas location would be calling me to complete the refund. The next day I received a curt 52 second call from Lindsay. The entire conversation went as such: Me: Hello L: I'm calling you about a refund. I need your debit card numbers and expiry. Me: Okay [lists off the numbers]. Thank You. L: You're welcome--and slammed the phone down on me before finishing her words. She did not confirm my name, confirm my card details, tell me when I should approximately see it return to my account, say sorry it didn't work out or anything. I only hope she took my card details correctly at this point. I didn't even know who Lindsay was as the optics staff never told me their names, but now I realize it was likely Optics Staff 1. I wish I had been put on a call with someone else to deal with this refund. I'm baffled why the staff has been unprofessional throughout my experience. The stress they have caused is inappropriate especially for a doctors office. Thankfully the refund arrived after a few days, but I do not recommend this location.