They have a large selection of frames and contact lenses…read more The staff is friendly and it's really easy to schedule an appointment. They get 4 stars because the last couple of appointments we've had to wait quite a bit after our scheduled time.

Had a stuck contact, Dr Brophy was able to see me very quickly as a walk-in (returning patient). He…read morewas reassuring and kind, his exam determined i'd probably lost the contact but irritated my eye looking for the "stuck" lens. He provided some eyedrops and kind words.

First of all, Dr. Nguyen is incredibly knowledge and provides very clear, concise, and…read moreunderstandable explanations for diagnoses. He also spent an extra 5 minutes at the end of my appointment explaining how my insurance covers contacts vs. glasses and what the pricing difference would be. I initially planned on getting contacts, but he walked me through the EXACT cost for the lenses I would need without insurance coverage (almost $1000) AND told me how I can find cheaper contact prices to pay for out of pocket. Also, Kevin in the front office is an absolute delight! He helped me find good frames and provided very helpful and honest feedback in a professional manner while looking for a frame that would fit my face well. They provide reminder texts before appointments, are open on Saturdays, and are so incredibly kind and professional! Will never go to a different optometry office again!

My original review is below, and it stands, but I reduced it by one star because I am tired of both…read moreof my pair of glasses that I got from here keep falling off my face every time I look down. A proper fitting glasses is an important as proper lenses... The place is welcoming and friendly. The inside is  well decorated. The business is run by the two owners which means that they care. The doctor took his time and went the extra mile to confirm his diagnosis. They have a good selection of eye wear including high end selection. They even mocked up the bifocal glasses with take to make sure that I am comfortable. They have all the fancy equipment including a machine that measures the fit by wearing a fancy thing and taking a digital picture of the face. They also don't use high pressure tactics to sell you frames. There's a private parking lot, so don't worry about door dings. Come here...

Came in to look at eyeglasses and was told I need an appointment just to look at them. Don't waste…read moreyour time.

Yes the Doctors and staff are top notch Professional,…read morecourteous, knowledgeable, and I have enjoyed great success with them working with me there . I fully believe that they care about every patient client they help.

I was satisfied with Cascade Eye on stark st in Gresham, until this office refused to order…read moreadditional contacts without an exam. Their justification is that it's too close to my expiration date 04/20/2026. My benefits renewed 04/01/2026. My contact prescription is still current and valid. I have called this office twice and they refuse to order additional contacts unless I get an eye exam. What is the purpose of having any renewal or expiration dates when they seem to think I can be bullied into doing what they want. I have looked into this, and I cannot find any law or ordinance to back this up. I did make a report to the Better Business Bureau.

Glad to have found this office in Gresham!…read more Nice clean office, knowledgeable and friendly staff, great optometrist providing a thorough exam. And great selection of glasses and lenses. Definitely recommend this place to anyone searching for a new optometrist.

made a same-day appointment and was seen immediately when i walked in earlier than my original…read morescheduled time. the front desk ladies were so friendly and extremely helpful and informational in regards to insurance questions I had. not that many frames for options, but i chose some cute ones in the end anyway! thank you so much, and looking forward to picking up the frames soon.

DO YOUR RESEARCH, READ THE FINE PRINT, VERIFY EVERYTHING before you commit to anything with these…read morepeople. This company advertises 2 pairs for $79, including a free eye exam and anti-glare lenses, and that you'll get your glasses that same day. It turns out that there are so many conditions that must be met before you qualify for that great-sounding deal, including your prescription and which store you go to - none of which are disclosed up front. You don't find out until you're there in the middle of the process. These guys are good at the old bait and switch game. I asked to have NON-PRESCRIPTION tinted lenses put into a frame I already own. I didn't ask for an exam, I didn't ask for new frames, I didn't ask for anti-glare lenses, just plain vanilla stuff. Regardless, the price was $176.96, with an estimated wait of TWO WEEKS. With insurance, the cost went down to $80, which is better, but still nowhere near matching the claims they make to get you in the store. Look before you leap.

The doctor was great and fast. That's the only good part about my visit…read more Between taking 3 times to enter my prescription and measurements and charging me for something I didn't ask for, I will never recommend this location or return. When I left and reviewed my receipt, I noticed the extra charge. I called and they told me I had to come back in to give them my credit info to get the refund and the order wouldn't process unless the refund for something I didn't ask for was completed. I cancelled my order and still have to go in to process the refund. The worst.

I came in for new contacts. I was able to get my exam same day, (the doctor was really nice and…read moreclearly competent) as well as a trial pair of contact lenses. The bill insurance and have good follow up- checking for comfort and fit before ordering my final lenses. My husband came with me to pick up my contacts, and ended up getting and eye exam (30 min wait only) and got some fantastic new glasses. (oh, and they were done in 45 minutes. now that is some service) Staff is friendly and helpful. I'll be back after I save up for the $380 Tiffany sunglasses I am now coveting!

Ceve, Tina, and the Doctor;…read more What a great team, I had a perfect experience at this office. I would tell everyone. Do business here. You will be treated well, have an excellent pair of glasses, and be very happy with the price. Thank you everyone. You can all be proud of your customer service, there were two other girls that helped me, I am sorry I didn't get your names but I appreciate your professionalism too.

Dr An did a great job in determining my needed eye glass prescription. The staff were very friendly…read moreand accommodating. Just picked up my new glasses and the prescription was correct and the glasses adjusted correctly to fit comfortably.

I love this place! Wish I found them sooner!!!! absolutely amazing! They were so nice, quick and…read moreefficient to try to help me get the correct prescription and glasses. They also took their time. The only thing I wish is that I got my glasses. I was quoted 2 weeks but I still haven't gotten them. It's been a little over two weeks. But that's my only complaint. Other than that I love this place!!!