1. Biomat USA

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    Ames, IA

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    Biomat USA

    2.0 (3 reviews)
    Closed 8:00 am - 2:00 pm

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    3 years ago

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    Ask the Community - Biomat USA

    BioLife Plasma Services

    BioLife Plasma Services

    1.7(12 reviews)
    1.3 mi

    Donating plasma can be an "anxious" experience. This place does a great job in easing first timers,…read morethe employees are great! When you come.in for your appointment you will have to wait in line for about 15-20mins. This is due to the increase of people coming to donate during certain times of the and COVID protocols. If you're going for the first time I would budget about 2 1/2 hours. Be sure to look at the website for what you will need to bring. Also download the app as that is super helpful!

    This business needs serious attention. Weekends being the busiest time for donations (due to people…read morehaving time to go obviously), there needs to be some kind of increase in staff. Two nurses helping 20+ people on the chair side and one at reception is absolutely unacceptable. WAITING OVER AN HOUR to get into a chair is absolutely unacceptable. Either staffing needs to hire more people or adjust scheduling bc how does a business run with literally the lowest amount of staff possible. I personally know people choosing to drive to Ankeny to donate over coming to this branch bc it does not seem to be doing any better over months and months of management not fixing these issues. If it takes less time for someone to drive 40 minutes both ways on top of donating - you should recognize your business needs help. If this was one instance of a scheduling mishap that'd be a completely different thing but this has been an ongoing issue for far too long for management not to notice.

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    BioLife Plasma Services
    BioLife Plasma Services
    BioLife Plasma Services

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    BioLife Plasma Services - Middle finger stick

    BioLife Plasma Services

    1.9(35 reviews)
    20.7 mi

    Overall, it was okay…read more Today was my first successful donation w/ physical and overall, my experience was okay. It wasn't great, but it wasn't horrible either. I arrived almost an hour earlier than my appointment time and appreciated being worked in and able to start my process earlier. The process was also super informational and thorough, but still somehow quick and efficient which was great. Staff also answered any questions I may have had during the process and were attentive to me as well. Truly my only complaints are during my finger prick at the first station, I was pricked in the center of my middle finger and 7 hours later it is still hurting like holy cow!! As a medical professional myself too, I know that finger pricks need to be on the SIDE of the finger. Next time, I will be making sure of this and I would hope that staff is fully complaint in doing so. I also happen to notice a donor frequently dozing off as well to which I saw no staff react or act upon. I was told that sleeping or having my eyes closed was not allowed due to safety precaution, but multiple people let this person "sleep" while they saw and did nothing. Just thought that maybe we could be better in the future for things like that.

    I've gone to Biolife in Ankeny since 2018; It's a great business..staff is polite and place is…read morealways clean.

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    BioLife Plasma Services - Curtiss Bird they will not garnish him, I will pay $100 per photo of him inside Bio Life in Ankeny.

    Curtiss Bird they will not garnish him, I will pay $100 per photo of him inside Bio Life in Ankeny.

    BioLife Plasma Services
    BioLife Plasma Services

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    Biomat USA - blooddonation - Updated July 2026

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