Bruised from bicep to wrist, entire inside of my arm. Pain is not awful but still here 7 days…read morelater. They don't seem to care told twice I would receive a call back to check on me. Didn't happen. They infiltrated my arm with blood and saline and a week later recommended I seek medical care. Are they going to pay for that Dr. visit to make sure my arm is ok, that there's no nerve damage or trapped fluid. Short answer no. Obviously I wont go back there neither should you. Now I feel bad they have some good people there who treated me well the first 3 times I went. I guess they need to figure out how to properly respond and treat people when one of their staff makes a mistake.

They move at a glacial pace. I've been waiting an hour just to be seen and no one else is even in…read morethe lobby .

I donate platelets here. Platelets are often used to help people with cancer. If you have…read moreAB-negative blood type, they can especially use your platelets, but ALL blood types are welcome here for platelet or regular blood donation. For a woman to donate platelets, she must never have been pregnant. Thus most platelet donors are men. It takes about 1.5 hours to donate platelets. Much less to donate blood. Workers are nice, competent, laid back, and environment is peaceful.

From the owner: We are stronger together! Based in Grand Rapids, Versiti Blood Center of Michigan (formerly…read moreMichigan Blood) combines the strength of blood centers in Michigan, Wisconsin, Indiana, Illinois, and Ohio with state-of-the-art diagnostic laboratories, physician services, and a world-renowned Blood Research Institute. Your blood will always stay local first, but now we will have even more access to rare and unique blood types to help meet the needs of Michigan hospital patients in need. Together, with you, we promise to continue our mission: we are a beacon of hope.

The phlebotomists here for the most part are excellent. The folks working the screening area are…read moreslow and this morning I was told there was an hour and a half wait just to get on the questions. WTF. There are two other plasma centers in Kalamazoo, neither one of them is nearly as slow. What a crap show. What's funny is that the owner replies call us so we can discuss this,but they've had the EXACT same problem for 15+ years.

I was just wondering how would you screen a drug user, most all the people that go down there are…read moredrug users. How is the drug there doing be extracted from the donners of is it posable to do that. Thank you Sherry

The staff at Octapharma are very professional, clean and capable. As with any medical facility,…read moresome phlebotomists are better than others. Some of the "sticks" hurt; some you barely feel. That being said, I encourage people to donate plasma. As someone who has Rh Negative blood, I am one who has benefited from donated plasma. I like knowing that my plasma allows others to live a better life. As an added bonus, you get paid every time you donate, taking only an hour (or less) out of your day.

This was the worst experience I've ever had. Staff was super…read moreunprofessional and ignored me a few times. They also stuck a needle in without giving me warning and proceeded to fish around for my vein while the needle was in my skin. They then took the needle out and my arm started to bleed severely. They tried again on my other arm and did the EXACT SAME THING. They then proceeded to accuse me of having a blood clot when I had recently been checked out by my doctor and was absolutely fine! No, maybe it wouldn't work because you're unprofessional and untrained! When I wanted to stop they tried to convince me to try again after telling them to take it out because it HURT and the lady walked away to do paperwork. I said get it out of my arm. Their policy states very clearly that you can stop at any time. Clearly that is not the case! I will never be back and unless you want a bruised arm, I wouldn't suggest trusting this establishment. If I could put no stars I definitely would!

Came here with my sister to take the CPR/First Aid/AED Adult and Pediatric certification that is…read moreblended course. I booked the class via phone, the CSR was really helpful and efficient in booking the class and providing the information about the course. After paying and confirming my info she said I would get a receipt email and another with access info into the account since there is the online class portion that must be completed before going in person for the second half. I did get the receipt but not the account info, I reached out to their online CSR, they sent a reset password email to help access the account. The online class is pretty informative and can take anywhere from 3-4 hours to complete. There are seven modules in total. For the in person class, it is recommended that you show up 15 minutes before to check in and bring the email or print the proof of your online completed class. The instructor was very helpful and taught efficiently to help deepen one's knowledge and put into practice what one has learned from the online portion. The class was 2.15 hours and went by quickly. Highly would recommend whether it is for work purposes or in general for being prepared for emergencies. Also it's fun to do it with a family member or friend so you can be partners :)

Great!! Staff is fast and efficient. Friendly!! I'm in and out in no time. Always come for the…read moresnacks. Conveniently located!!

Was told that i have to make an appointment to be seen. Called at 8:40 am and the phone rang about…read more15 times before a recorded messages ask you to leave a message. What is the point of making an appointment?

I didn't have a good experience the first time I tried to come here, but they have made much…read moreimprovement. Friendly, efficient, and competitive rates.

Amazing friendly staff and a comfortable environment for donating... coming here makes giving blood…read moreas enjoyable of an experience as it can possibly be. If you can spare the time, platelet donations help make the donation go even further - I just started into that and it gives me some extra time to catch up on the reading I try to do otherwise but inevitable run out of time. It usually takes me between 90-120 minutes. Even whole blood donations are importantly for the community - anything you can give makes a huge difference for those in need.

They will harass you and call you multiple times a week asking that you donate again. Then make…read moreyou feel bad when you say no. I will never donate with them again. They are too aggressive. Very poor business plan.

To all involved in the care of Linda Tripplet Gubi King;…read more It would be impossible for me to express my gratitude to all of our friends for the love shown to Linda and I over the horrific events of the past 30 days. It's beyond comprehension to find the love that was exhibited to Linda and I from the Elkhart General Hospital ICU staff, the Indiana University Medical center ICU staff and all their wonderful people from the valet parking to the 6th floor. These are incredible loving people. Linda loved every one of them. She had special names for all of her caregivers, she loved them so much. A special, special, special thanks to our ever so loving church friends that stood by Linda in her time of need and me in my time of sorrow. Your love is beyond belief. An ever so humble Thank you to Jack and Karen Rorie our pastor and wife at The Sanctuary church in Osceola, IN. In the most critical time of Linda's sickness they spent 3 nights sleeping on chairs in the waiting room in their concern for my precious lady, what awesome love. And Nina, Joe, Bob, Jane, Sue, Floyd, Gwen and the Sharp family a special thanks for your help in time of need. God bless you all for your amazing loving care. Thank You, Roger King

I had been considering donating plasma for several months but did not have any idea what to expect…read more I went to another plasma center in town and turned and walked (ran) out after seeing 2 people fist fighting in the lobby and the staff basically ignoring it. When I came to Biomat I was greeted by friendly faces, a clean building and professional environment. The nurse Kris who I talked to was so friendly and nice to everyone she dealt with. Linda was also really nice. Glad I didn't give up after the first center, Whole different vibe. Plan on going regularly.

This review is more so feedback for the company and the structure, this location has very friendly…read morestaff. The pay incentive doesn't work for everyone. The incentive off the bat is really great when you get like $800 for 8 visits or something, but what isn't relayed right away is that you have a certain amount of time to get those visits in and you can only do 2 visits a week and must have at least 2 days in between AND weeks run Monday through Sunday. SO... needless to say it isn't simple to schedule if you have other competing properties (I.e family/kid obligations and a FT job with non consistent hrs/rotating days.) Then also the incentive drops pretty drastically in half but with a higher incentive on your second visit which makes no sense to me. So it really didn't make it worth it unless you can get there 2 times in a week; which already mentioned can be tough to schedule. Then the pay structure isn't as fair either with individuals who have to give more (I.e. my donation is typically around 890 but saw people as low as 580... so they're getting the same for less time. Also a few times where the staff would help someone out of order and I'd have to wait longer... or by some odd luck I also had blood leaking from my injection site and I'd have to switch arms and extend time even more to get fixed... my last visit there took nearly 2 hours (and I was 20 min late for work) so that was the point I decided it was no longer worth it... If you're in school or working part time and have more flexibility might be worth it; otherwise beware that it isn't as easy as they make it seem.

The lady who is typically a nurse but worked front desk today was incredibly rude to both me, my…read morefriend, and the other workers. I felt very uncomfortable and attacked when speaking with her. It made me genuinely not want to come back to this location. I CANNOT stress this enough she was the rudest customer service agent and it truly ruined my day. The only reason I'd ever return here is to see what her name is to be able to properly report her. Do NOT come here unless you want to waste 3 hours of your time dealing with an absolute karen.