Excellent service and support. I've been a returning customer for 8+ years. They're thorough,…read morehonest and easy to work with.

A while ago, my Cadillac wouldn't start. I paid Youngstedts $8-900 to fix my car and make it run…read more Everything they were doing was completely over my head. Seemed like a lot of things were unnecessary. Unfortunately less than a week later my car still wouldn't start leaving me unable to go to work. What exactly was the money I paid for? All I asked was to make my car go from point A to point B. Unfortunately I brought it back and still had to pay for the parts that were actually wrong. They admitted that they didn't test the proper electrical things the original time. Extremely upset that I paid for things that were not absolutely necessary. I never wanted to pay $1000 that I didn't have, but I needed to go to work. Be careful with these people if you do not know a lot about cars and are in a predicament I later had faith in them and brought my car back to have this insane popping noise looked at. They told me it was nothing and that they cut a piece of plastic off my car that was hanging. I later got an oil change at a BASIC oil change place. Within 5 minutes they noticed that a sway bar link was broken. Wondering why they weren't able to see that, because they called me a few times wondering what sound I even heard. I have to wonder if they played me or if they really are just that clueless.

They are great! They always get me in instantly and the prices are very reasonable. Definitely…read morewould recommend for good quality used tires.

don't bother. these guys will screw you. it doesn't say family Automotive because they're aimed at…read morehelping a family this is family Automotive because it is a family working there. that aside these guys claim to do everything including the tow but what they really do is they tow your car and they give you an unrealistic shot at redeeming yourself then they'll strike up a deal and buy your car for scrap and wave the fees that they incurred. for those of you that are still a bit lost this is called a racket. they claim to do everything but when they received my vehicle which just needed a fuel pump they told me that it's going to need thousands of dollars of repairs and they can't do it because... and get this... they can't do it because they're too busy fixing other cars. choosing between a rock and a hard place I was forced to scrap my car for a measly $100 [and it has give cats] because I couldn't afford to pay them for the tow. however I had brought my car there with a grant from a business in Chippewa falls that agreed to pay for parts and labor no matter what it cost. I tried to get family Automotive to repair my vehicle no matter what the cost and yet again they said they couldn't do it because they'd have to get the service done somewhere else. sounds like a scam because it's a scam. now keep in mind I'm homeless and that's why I had the Grant from this business in Chippewa to repair my vehicle I chose family Automotive because they had competitive prices which did me no good in the end except I lost the place where I was staying which is my car for $100 when all it needed was a fuel pump. this is not a auto repair shop, this is a tow service and scrap yard. don't waste your time!

Friendly, responsive, fast service. I never feel like I'm getting overcharged or upsold. Mike and…read moreMatthew are well spoken and considerate. They understand that you need your car back pretty quick.

Go Here!!! These guys are the real deal. Everyone at the shop was personable and knowledgeable…read more I broke down on the way home from a business trip and was afraid I was going to miss an important family function, only to have these guys get the problem diagnosed and fixed within a few hours. I limped my car in here after reading the yelp reviews and purely after guesstimating where to go for quick, fair service. They were twice as good as promised and it cost me less than I imagined. Probably the best shop I have ever been to. Thank you again gentlemen!

Full paint job. Piss poor work. Insurance paid for it so value didn't matter…read more Requested full paint job in a Lincoln, they completed the work, I took it home. It had tiger stripes, orange peel, overspray, other issues I can't remember. It's been a few years. They actually had the audacity to tell me, you paid for a basic paint job not a superior paint job that's what you got. Interestingly enough I don't know a single body shop, mechanic shop or subway sandwich shop for that matter in the area that would say such a thing other than this place. I was given a discount for doing business with Marks sister Angela and having utilized her company for 10+ years but he most certainly took that away once I complained about the sub par workmanship at his shop. They repaired the things that were needing repair after a customer complained but I've would never return to this clown show facility again.

Fixed my daughters Mercedes super fast . She felt comfortable there and was give a loaner which she…read moreappreciated. Highly recommend!

New to area wanted to support local business Had a very good experience with this company great…read moreprice and very quick service I will be back Thank you

Great service! Recommended by Olson auto for foreign cars. I purchased 4 new tires. They…read morerecommended the best. I purchased the best. They installed. My car rides so smooth! The best!!!

Just an oil change, the usual time but I'd like to compliment Jake on his courteousness and care he…read moreshowed an older person. Nice guy and of course Joe is always the best and takes care of me like I'm an old friend, which I guess I sort of am. Thanks guys, I'll be back. Oh, forgot to mention, the air freshener sort of made me nauseous, pretty strong and close to customers sitting. And you may want to just turn the TV off because it had no signal more than it had a signal. Not terrible things, just a quick mention. I can come back and delete this part later.

These guys do a great job! I've taken 2 vevicles to them and have been very happy!............read more

If i could give them a 0 star I would . My boyfriend called to get a quote for his two tires on…read moreMonday and they told him to come Tuesday since it was a holiday Monday.so we came today to get them fixed like they said they could and they immediately turned him around .didn't give him a reason why .He asked if there was a tire shop they recommended and they just told him to get out .rude as hell for y'all to tell us to come and then turn us around .horrible service

Found these guys online. Very friendly and helpful, got my tires in and mounted in less than 24…read morehours. Super friendly, showed me how to drop my spare, which has not been dropped in the 10.5 years we have owned our truck. Will definetly go back next time I need tires or even auto repair.

Once upon a time, my car was making a noise that I could not only not identify but was worrying. A…read morefriend of mine recommended this place so I gave them a call. I thought I had the wrong place. I got in and the interior was not auto shop at all but more diner. If you get in early enough, there's coffee, donuts and popcorn all on a donation basis. The man behind the counter took me and my car for a spin and was able to tell me just what was wrong and that it would cost about 150 dollars to fix it. I'm lucky enough to have a father who does auto repair. I popped out, called him and told him what was said. He told me I'd be dumb not to go there. I've been going ever since. I've never once felt like I was being talked down to. One of the techs even helped disassemble my bike - something I was completely clueless to - and put it in the trunk of my newly repaired car. Any time one of my co-workers asks where to go to get car repair work done, they're the first place and only place I offer.

Honest, fast and fair prices. Joel and crew are very good at what they do. Joel listens and…read moreunderstands what you need for your car repair.