Having discovered that the house I'd bought had a termite problem despite having supposedly been…read morecertified free of the little buggers, I've used Smart Pest prevention for about a year and a half. And I have generally been satisfied. Their folks come on time -- or offer to come early if they're ahead of schedule -- and are always pleasant and efficient. BUT they do one thing that drives me crazy: Instead of contacting the customer to schedule an appointment at a convenient time, their automated scheduler simply informs you that they're coming at X date and time. Because my schedule varies, that almost never works, and I have to waste my time contacting them to reschedule. When I complained about this once, they said, roughly, that they have to do it this way. No they don't. I've never encountered another business that operates this way and it's a constant source of frustration.

Gabriel took care of our termite problem and explained to the tenants that there are two kind of…read moreproperties in Hawaii. Those that have termites and those that will have termites. Also that there are no health risks involved. Bugs are gone and everyone is living happily ever after.

I think permanently closed at this point. I can't get a…read morehold of anyone.. I'm on hold forever after 15 minutes I give up and press 1 to leave a message and it says they are closed. So I think they closed for good. I have been with them for 4 years. Sucks.. Need to find a new company now.

I have been using them for a couple years now. In the last 6 months I have had to call back a few…read moretimes due to the consistent roach and ant problems. The problem has not gotten resolved. The manager was not understanding. I would highly recommend taking your business to local companies. I have since switched and found better service with better pricing.

The finest Pest Control business, island-wide!…read more Privately owned and operated; Elite Pest Control Owner, Daniel and his employees evaluate the home owners pest concerns and only request payment once the job is complete. No lengthy contracts month to month, just one easy payment and it is always reasonable and fairly priced. And better yet - no pest! The non toxic treatments work. If you have a need for a follow up within the month; they will return to apply an additional service. Honor. Integrity. Trust. Work ethics. Try it, you will not regret hiring this locally owned and operated pest control company!

Daniel and his team are great. Always prompt and professional for monthly service. Was quick to…read moreresolve our termite issues and happy to share his knowledge with us. Highly recommended. A+

Randy did a thorough job inspecting and completing fumigation service. Quick with response and gave…read moreme a good quote for bi-monthly service.

Lady who answered the phone tells me she would only schedule a service. PRICE UNKNOWN. And then…read morewould talk about putting me on a schedule. NO WAY! Then she hung up the phone telling me I could be calling to find out prices to set up my own business!!! WHAT?!

This company is the very Best on Maui! Franco arrived promptly and spent 1 full hour treating my…read moreroach infestation. He used various treatments to address the bug problem. He educated me as to the cycle of roaches and other suggestions i should consider to mitigate the infestation. I am extremely pleased with his services. Highly recommended!

Marvin did an excellent job! Professional, thorough, knowledgeable! Friendly and thoughtful!…read more Highly recommend!

Bowman has tented my house twice…read more Many reviewers are upset because there is some damage and mess after crews leave. This is a common complaint with all the companies. HOWEVER, I have had 3 other companies tent my home & talked with many friends about this over the years, and Bowman is the ONLY company that actually did it correctly. The whole point of tenting is for the gas to penetrate deeply into the joists and studs. That's where the mosquitos are breeding. So, unless there is a very tight fit along the ground and around the house , the tenting is useless and the gas all leaks into the atmosphere. Thousands of dollars for nothing! Bowman is the ONLY company that made sure ( a guy came out 3!! times to check before the actual tenting), that I had followed their instructions to make sure that the "snake" that holds down the tent would be a tight fit. Each time, he walked the path with me, pointing out problem points. I needed to pull out weed bushes and move lava rocks so that the "snake" could lie flat. I also had to smooth out the ground somewhat (and it's very uneven here in South Kona). It was a huge but necessary hassle. Why pay thousands of dollars it you don't prepare the ground correctly? Bowman did bring a lot of sand to help with this task but my ground is uneven enough that it required extra work. NO OTHER COMPANY that I've heard about goes to this much trouble to do it correctly. I have talked with sooo many people about this. So, while I, too, wish that the termite companies were better at cleaning up afterward, their main job is kill the nests of termites. And Bowman will do that.

Requires a full year contract for fire ants. You must send them a letter in writing to cancel the…read morecontract. But you must wait until the end of the year before you can send it, not before. Probably so people will forget and get stuck with another year. When I did send it, they said they didn't receive it but LUCKILY I sent it CERTIFIED. Don't recommend this company at all for these reasons.

They used to be wonderful for many years and always came on schedule. However, in the past year,…read morethey just don't show up and we have to call to remind them every single time. What happened?

Had them out to do two termite inspections, at two separate properties, and while there for less…read morethan an hour at each property (at a cost of $340 each) the "inspector" was not able to answer any questions about whether to not visible holes in wood was from termites or not, and both reports came back exactly the same - some very minor appearance that could be droppings in a tiny area, that he could not say was recent or if it indicated they were active, and no other evidence anywhere above these areas of termites in ANY other area of house. (we are talking an area of less than one square foot) but recommended tenting for both houses, and to contact another Pest company to arrange, because they don't do tenting. Contacted the other Pest company and asked them to review the report to see if we really needed tenting vs. spot treatment, and they said it would be a conflict of interest to for them to review the report, but they were eager to make an appointment for the tenting. Asked to talk over the reports with the "boss" (as the employee referred to) at WillKilz for clarification and was told "he's very busy" she would give him the message, and a month later, I'm still waiting for that call back. We finally went with someone else because it's all just a bit too fishy to us. Too bad, because we really like the other pest company that they are obviously partnered with in some way, because in the past they have done a REAL termite inspection, that took a couple hours and were able to answer questions and provide insight.

We have used Kona Pest Control for over 8 years and have been very pleased with their service…read more They are friendly, knowledgable and professional and never try to upsell the way other franchise services do. Great local company

Kona Coast Pest is a wonderful, local company. We have used them for years now and absolutely love…read morethe technician that came today. Phil was friendly, efficient and even gave us suggestions to keep the pesky ,tiny ants our property seems to have, at bay. Thank you Kona Coast and especially Phil for the wonderful job he does. A true asset to the company Mahalo, The Phillips at Alii Villas

Dyon and Siosi did a great job. They were polite, professional, and made sure all of our questions…read morewere answered. We truly appreciate you taking the time to go over our services and ensure our home is protected.

Aloha Pest pest control and all of their technicians have been wonderful. They really take the…read moretime to find out if there are any issues and if so, they deal with email your time slot and day they will be coming to perform their service and then they also contact you when they are on their way.

I attended two classes and got two certificates shirley and the instructors are very awesome I'm…read moregoing back in feb 2024 for another certificate if you are looking for a career in the medical field, Shirley Enos and her instructors will help you.