I have never had a problem with the guys in Leesburg. I have used them over the years. They are…read moreprompt. They charge s reasonable fee.

I'd give this company less than one star if I could. They charged 2 separate bills for 1 service…read morecall at 1 property for 2 of my rental units. Tech was there for just an hour and charged $280. Spoke with Donald, one of the owners to ask for a more reasonable resolution to this gluttonous bill. He refused to see it as 1 bill instead of 2 even though the tech only came out for 1 visit. He also spoke to me very condescendingly and had NO customer relation skills what so ever. There are plenty of plumbers out there to call. Would not recommend this company to anyone.

STOP, DO NOT GO ANY FURTHER. This Company should be the first to always pop up. I called this…read moreCompany to come and check out our Hot Water Heater (due to very little Hot Water) and to fix a PVC under our Kitchen Sink. First, when I called them, the Lady that answered the phone was very knowledgeable. She was well spoken & sounded like she was glad I called instead of the mellow toned, don't give a crap attitude that most companies have. Alright, down to the Service: I couldn't have asked for anything BETTER than the Service Man that came out, and of course I found something else we needed done. He didn't seem to be rushed and agitated, took care of all our request. Only Call Company

Cody provided fantastic customer service! Even though he wasn't able to fix my problem (we've had…read moreway too much rain recently and it's affecting our septic tank), he was informative, apologetic and professional. He also recommended septic tank companies that would be reliable. Hopefully, we won't need a plumber again, but if we do, I'll be calling Southern Services.

In my many years I have had numerous times when I would have a need to call a plumber. I just…read morerecently had what appeared to be a clogged up washing machine. I called Professional Plumbing and the service was above and beyond! The professionalism, expertis, friendliness and knowledge was exceptiona! I could not have been more pleased and impressed with Craig. He immediately looked and his expertise let him know it was not the wash machine because the bathrooms, kitchen sink, shower and bathtub were also backed up. He found the problem to be my tree roots had grown around the pipes. He rodded the roots from the street sewer to my house. All of my issues were resolved and before departing everything throughout the house was checked for any further problem. You will find Professional Plumbing to provide you the best service around. Thank You Professional Plumbing, Carol Strickland

Great experience with local, family-owned & operated company. From the beginning, the operator was…read moreprofessional and friendly. Even though there were no openings for today, she said they would try to fit us in if time allowed. They called! Same day service for clogged pipes in two bathrooms. We had tried a number of solutions that failed. The two technicians were friendly, professional, and unclogged the pipes within 10 minutes. 100% Satisfied!! Great company!! Rena B.

I called at 8am. I had a friendly discussion with the receptionist and explained the issue. They…read moresent Tristan out at 10am and I showed him the problem area. He cleared the clogged main sewer line in under an hour. He was professional and showed me the gunk he removed from the sewer line with a video. The total for clearing the clog was $350. They had tap pay so I used my credit card. I was very satisfied.

Do not recommend. I tried to get my dad's sewer line cleared who's currently in the hospital…read more They charged over $400 to snake a drain and the sewer line is still clogged. Technician told me he went about 100 ft and reached roots. He didn't have an auger to cut them so stopped but found out he told his manager that he went 150 feet, okay then. I'm thinking they'll be back Monday. Nope, now they want additional money to back come out. Nothing but excuses, "the sewer line was too long for them to snake", okay then why even start? If cleanouts were needed, start with that. Very disappointed.

They Fixed The Water To My New House And Handled Everything With The Home Warranty Without Me…read moreHaving To Deal With Any Of It.. So Grateful.. 10 Stars..

Kind, responsive, and fairly priced - I'm so glad I found Plumbwell! Even in a plumbing emergency…read morehe was quick to reply and quick to help and STILL be fair on the price even though I reached out to him on a Sunday during overtime hours! Any other plumbing needs I will definitely be calling him back! Do yourself a favor and stop shopping for a good affordable plumber and call Plumbwell!

Great service, prompt response. Courteous and knowledgeable staff. Will use anytime we have…read moreplumbing issues in the future.

I appreciate this company so much. They have helped at the Elks Lodge and now my house. Always…read morefast to arrive, honest, and do great work. Their employees are so nice and professional. A plumbing problem is never a good thing. But... I am thankful I have them to cal.

I would never use this company ever again. The guy came out to service our system. Mind you we have…read more2 units. He wanted to charge another 100 dollars to check the second unit after I've already paid a service fee to come out. Didn't ask him to fix it, only to check it and tell us what was wrong. DO NOT USE THIS COMPANY!!! I see why you have a 2.6 Rating. Y'all were recommended to us but next time we will check reviews on any company that's referred to us. Oh! They also tried to rip us off by saying we should just replace the entire unit because we needed the pan to be repaired or replaced. Mind you nothings wrong with the unit.

Horrific Experience When You Actually Need Service…read more.. In May of 2021, we had a Dyes representative to a large home that we purchased in Randolph County. We were told that our existing two units were old and not efficient. They worked, but it would be best to replace them. Fine. We asked for what would be the best and the representative sold us on about $15,000 of two brand new units, installation and web based thermostats as we lived out of state at the time. Everything has worked perfectly until May 2024. We noted that our electric bill started to increase to over $600 a month and upon reviewing the logs of the thermostats, one unit was running 3-4 hours a day to maintain the 77 inside temperature that we set it at. The second unit was running 18-20 hours a day and could only get the area of the house below 77 degrees in the wee hours of the night. Simply working 5x more than the first unit and not cooling. We have three plus years of saved logs. We can tell you exactly how the cooling system worked this month last year, the year before and so on. We filled out an online service request form with Dyes on the 28th of June. No Response. I called their offices on the 5th and got an appointment for the 9th. The technician came out, really nice guy. However, did not truly understand the problem, hooked up his gauges, ran tests, added 1lb of refrigerant and said we were cured. I was not impressed, nor was I convinced. I called their offices and got someone who claimed to be in charge and one of the owners. I found out later that was incorrect. He indicated that the tech had found oil in the drip pan and that the coil in the air handler needed to be replaced. News to me, tech that was there did not say a word. He stated that he would order the part and install it on Thursday the 11th. They did in fact arrive on the 11th and replace the coil. Yet we still have the same problem. I called again on Friday the 12th. Got the "service manager" who basically told me that since it was a Friday night, that I needed to wait the weekend and he would call me first thing on Monday (15th). No call. No follow-up. The "repaired" unit ran over 18 hours each day of the weekend and only got that section of the house down to 78 degrees well into the evening. Called again at 2pm on the 15th and indicated that I had not received a call back as I was supposed to. Receptionist "Megan" is about as useless as they come. Asked for the owner, was told he is out of the building, asked for someone above the service manager, told everyone was in a meeting and someone would call me back in 10 minutes. Still waiting. Dyes seems to be a great company when you need to buy something. But when it comes to service it's a total joke. Got a call back from the service manager "Ryan". Told me that he would send a tech out to do a "full diagnostic" of the system. I question that as it's exactly what they did on the 9th when they came out. So far: 7/9 1st tech did not fix problem 7/11 part did not fix problem 7/12 No way for service call. 7/15 Service Manager Did not send tech or follow up until I called their offices. I've asked multiple times to speak to Tim Smith, the owner of the company and he is continuously not available. Sales Ability A+ Customer Service F- Again, great when you are about to write a check them, then pretty terrible after that. We are now recording all interactions with them; I expect this to get legal pretty fast. I have also contacted WALB News 10 for media assistance. Finally got a call back from "Tim Smith" the owner. He was in fact in the office. Refuses to take any responsibility for the problem. I have now reached out to Daikin Corporate and legal counsel.

Very bad experience. Tried to charge me twice within a 30 min. period of air working and breaking…read moredown again. I contacted the Attorney General, but was unable to get my money back because lies were told. I was told (by Tony) that if it goes out, to take a screwdriver and press on a part that he was showing me! Eventually The air was restored but went back out. The tech, Tony got loud with me on my porch in front of my neighbors because it was less than 30 minutes that his repair work failed and I had called back. Brian came out to repair it again and brought an attitude with him. I found a reliable and respectful company.

My home had been without power for a while, and once it came back on, my unit was only blowing hot…read moreair. Brian came through on a Sunday to get everything back up and running. He was professional, efficient, and got my AC working again in no time. I truly appreciate the quick response and quality service. Thank you again, Brian -- you saved the day!