Life changing! I not only was able to go to the flea market in Hillsville, an annual tradition I've…read morehad to miss because I wasn't able to walk those hills any longer, was made possible and enjoyable with the assistance of Allen and Paula! They helped change my life with the NICEST mobility scooter! I even got a lift so at the push of a button it's so easy for one person to load and unload the scooter. Life is too short to not use everything available to keep moving and doing the things we love. Thank you so much!

What began as an internet search for a bariatric lift chair eventually led me to No Excuse Medical…read more I'll explain: Upon selecting the chair that I wanted I then set out to get the best deal. I received quotes from some of the major distributors and immediately read their reviews. Shockingly in their reviews at least two of the people that submitted reviews had mentioned No Excuse Medical and the very favorable experience they had. Having nothing to lose, I decided to give them a call. Not only did No Excuse Medical match the lowest bid I was able to obtain but also saved me a considerable amount on a 5 year home warranty I purchased. Also, and most importantly they had my chair at my home within 7 days! I can't say enough good about my experience with No Excuse and would HIGHLY recommend them.

DO NOT GO HERE. Guy will just tell you the project is delayed and then one day a fire and all is…read morelost. And oh yeah I have no refund for you? Wait doing business without insurance? Ripping people off? Avoid this place like COVID-19. YOU HAVE BEEN WARNED.

From the owner: Fight Covid-19. Don't rent a scooter, buy your own now!!read more

ashley was very friendly,courteous,knowledgeable.and professional. Great product and very good…read moreprices.Ashley is not bad to look at either

I called to rent a scooter for a trip to Biltmore, N.C. the recommended place was not yet open…read moreafter Hurricane Helene. I spoke to Ashley who was lovely. I explained when I needed it delivered to my hotel exactly. it didn't arrive, I called Brandon was absolutely rude, said " I couldn't read your mind about when you wanted it. what do you expect." I told him it was on the order exactly. He agreed to deliver it. We drove it to the bus at the curb. it never started again. We left it at hotel, asked Brandon to come. He came, replaced battery , I asked him to wait 15 minutes until I got to hotel to demonstrate how to use it. He refused. He responded to my complaint "This ain't no valet service. I can't stand around here. The next morning (it remained plugged in all night). It ran long enough to put on bus, but when we got to Black Mountain it wouldn't start. Following his instructions my bus driver removed and reset the battery to no avail. I asked Brandon to come get it and bring another cart. He says he returned to hotel and it was working fine. I said obviously we need instruction on using. He refused. So I paid for 2 days, never got to use it. He agreed to refund half (one day) rental. I think it is time to call American Express for assistance. I don't recommend this business.

OK, this is in part in response to the other reviews--which seem a bit unfair to me. Yes, the place…read moreis hard to find. Yes, they have weird hours. Yes, the owner could be friendlier and more helpful. Yes, the prices are a bit marked up. BUT, at least the place exists. If you or someone you love is in need of some of these supplies in order to stay at home after an injury or due to old age, then this place is great to have nearby. Sure, you can order most of this stuff online for cheaper, but here you can look around and actually hold the supplies before spending money on them. And you may see other things that would be helpful as well. As far as returns, I bought a basket for a walker that didn't work out and had no problem returning it (exchanged it actually). I hope this place stays in business, because caring for an elderly neighbor is going to have me coming back, I'm sure.

Difficult to find- there's no sign along the road and the building has no store front sign…read more Difficult to work with- Sales clerk was rude and seemed inconvenienced by my presence. There is no up to date Point of Sale system. They literally wrote my credit card number down on a post-it. Rental was broken- We rented a scooter for my husband who broke his foot. The scooter was broken and welded back together. The clerk didn't know how the scooter folded up (to fit in a car) and had no interest in helping me figure it out. Difficult to return equipment- Odd office hours. I was charged extra because I couldn't get by when they were open to return the scooter. When the clerk called on the last day of the rental, I told her I had tried to return it and the store was closed (during normal business hours) and I was met with attitude and additional charges.