Our family was traveling from Texas. We realized we were running out of room quickly when loading…read moreeverything in the van. I started searching local companies that rented wheelchairs. I found Caseworks Mobility halfway down the page. I can tell you, they need to be moved to the top. Zay was not only great with communication. He was also very accommodating. Before we left I realized that we needed to return the chair a day sooner than planned. Since it was a holiday weekend. I knew they were closed on Monday. I thought I was going to have to cancel and find a way to load mine in the van. Zay told me not to worry that he would take care of me. So he went out of his way to meet me so I could return the chair on Monday. (his day off) It is refreshing to know there are people on this world who will go the extra mile to help.

Careworks Mobility and Zay made the Mary Kay convention in Charlotte NC available and carefree for…read moreme. Zay was always there for me with every need, every phone call, almost 24 hours a day! They are #1 in my book and I will always request their services when I am in Charlotte!!! Zay is the "go-to" man and he knows what customer service really means and gives his customer the best service possible. Thank you, Careworks Mobility!!!

If you work or play in downtown Winston-Salem then you have likely seen the Bird electric scooters…read moreparked on the sidewalks. They are everywhere in downtown, including 4th, 5th and Trade Streets. You can also find them in the West End, Hanes Park and along some side streets. If you haven't been on a scooter in a while, or ever, it can take a few minutes to get use to. Meaning balancing, turning, stopping, etc. When you get past this, I will say these are a hell of a lot of fun. These damn things will go up to 15 miles an hour. Operating it is basic, steering wheel has a button on the right is to go, break on the left and a bell. A few notes - They do not go up steep hills very well - You are technically not supposed to ride on the sidewalks but I see people doing it all the time. - Be courteous to people walking. These are very quiet and folks walking may not hear you come up on them. Don't be a johnson and blow by folks! - There is no cupholder for your beer. They need to rectify that on the next model. - Use the Bird app to rent. It is easy to do. Bird app tells you the battery life and can help you find available Birds. - You can only rent one at a time, so if you have multiple people then they have to use their own smart phone to rent one - Unlike the bikes for rent downtown, you don't have to take the Bird back where you rented it. Just leave it in an appropriate and safe place (not blocking businesses or sidewalks) when you are done. Again, these are fun as hell. Recommend, but just be safe with them. How it works - Download the Bird app to your smartphone - Open the app to find the nearest Bird scooter - Scan the barcode on the scooter - Select start to ride - Select payment method (Apple Pay accepted and cards) and scan your drivers license - Note, you only have to select payment method and scan your drivers license the first time you rent one. It remembers this the next time. - Hop one and take off - $1 to start and 20 cents a minute - When done, select End Ride on the app and leave the Bird scooter somewhere safe on the sidewalk The app does have instructions on how to use the scooter and how to park it when done.

Life changing! I not only was able to go to the flea market in Hillsville, an annual tradition I've…read morehad to miss because I wasn't able to walk those hills any longer, was made possible and enjoyable with the assistance of Allen and Paula! They helped change my life with the NICEST mobility scooter! I even got a lift so at the push of a button it's so easy for one person to load and unload the scooter. Life is too short to not use everything available to keep moving and doing the things we love. Thank you so much!

What began as an internet search for a bariatric lift chair eventually led me to No Excuse Medical…read more I'll explain: Upon selecting the chair that I wanted I then set out to get the best deal. I received quotes from some of the major distributors and immediately read their reviews. Shockingly in their reviews at least two of the people that submitted reviews had mentioned No Excuse Medical and the very favorable experience they had. Having nothing to lose, I decided to give them a call. Not only did No Excuse Medical match the lowest bid I was able to obtain but also saved me a considerable amount on a 5 year home warranty I purchased. Also, and most importantly they had my chair at my home within 7 days! I can't say enough good about my experience with No Excuse and would HIGHLY recommend them.

Fantastic dealer! They thoroughly explored all options for power lift chairs and guided us through…read morethe process of selection. They maintain an excellent selection of chairs assembled, powered and ready for customers to try. They delivered and set up the chair and trained the primary user in operation of the standard controls as well as the Nirvana controls. The experience was very good and we highly recommend Cole's Medical Services to anyone needing durable medical equipment and especially a power lift chair. Thank you, Cole's Medical Services

Amazing service and such great people. Needed a wheel chair for the weekend for my mother to…read moreattend East Tenn Graduation ceremony. They were responsive for my needs and went above and beyond and even picked it up on Monday at our hotel because we were leaving Sunday and they were closed. Thank you so much for your incredible service highly recommend them to anyone!!

I called the shop ten minutes before closing on a Friday to see if they had a lift chair available…read more My husband was resting in it comfortably an hour later as they delivered it on the way home from work. These are good people who truly have the clients best interest at heart.

my mother, 97, relies on her lift chair for her daily living and sleeping and when it stopped…read moreworking, these were the people I went to for help They are so knowledgeable and trustworthy Being a weekend, it meant a higher rate for a house call but it was worth it Family owned and operated by John and Tina My mom was back in her chair within an hour as John had taken parts with him that he thought might be needed Highly recommended!!

I cannot recommend Brian highly enough. I called him to fix my adjustable bed before I had surgery…read moreand was required to sleep in a reclining/sitting position. After listening to the 'symptoms', he advised me to first contact the company to see if they would send parts before he made his initial visit and charged a consultation fee. Saving me money even before I officially became a customer. The company sent the more commonly 'breakable' parts. We scheduled an appointment based on the delivery date and I arranged for my husband to be home to help move the king size mattress. The day before the planned repair, my husband's work schedule changed and he could not be available. I called Brian to see if we would need to reschedule but he said we'd keep the original appointment and he would find a helper. He arrived promptly the next day and worked through trouble-shooting the electronic parts sent. Unfortunately the problem turned out to be one of the motors which is rare. He called the company and arranged for the motor to be shipped to my home. It arrived at 2:00 PM the day before my surgery. I called Brian and he said that if I were able to call after I got home the next day from surgery, he would work me into his schedule. I called him around 11:00 and he came at 4:00 and had my bed working in 30 minutes and I could use my bed the night of surgery. Brian is dependable, reliable and provides extraordinary service.

From the owner: ...Other hours available by appointment. ...We offer…read moreaccessories, appraisals, mobility equipment, modifications, repair service, replacement parts & short term rentals including: knee walkers. lift chairs, manual & power wheelchairs, patient lifts, scooters, portable ramps, walkers (including seated models) & wheelchair carriers. ...We sell, install & repair the Aerolet toilet lift. ...We repair Cruzin Coolers & Razor products. ...We sell & accessorize Scootatrailers. Made in NC. ...We sell the Wheelchair Wagon, designed to pull behind your chair or scooter to carry anything you need to take with you. Made in NC. ...We offer diagnostic joystick repair for power wheelchairs ...We evaluate & repair powerchair motors. ...We stock mobility accessories, batteries, battery chargers, tires (including solid inserts) & tubes. ...We sell, install and repair wheelchair lifts for automobiles & vans. ...We sell, install and rent ramp systems. ...We sell, install and repair pool lifts & stairlifts.

ashley was very friendly,courteous,knowledgeable.and professional. Great product and very good…read moreprices.Ashley is not bad to look at either

I called to rent a scooter for a trip to Biltmore, N.C. the recommended place was not yet open…read moreafter Hurricane Helene. I spoke to Ashley who was lovely. I explained when I needed it delivered to my hotel exactly. it didn't arrive, I called Brandon was absolutely rude, said " I couldn't read your mind about when you wanted it. what do you expect." I told him it was on the order exactly. He agreed to deliver it. We drove it to the bus at the curb. it never started again. We left it at hotel, asked Brandon to come. He came, replaced battery , I asked him to wait 15 minutes until I got to hotel to demonstrate how to use it. He refused. He responded to my complaint "This ain't no valet service. I can't stand around here. The next morning (it remained plugged in all night). It ran long enough to put on bus, but when we got to Black Mountain it wouldn't start. Following his instructions my bus driver removed and reset the battery to no avail. I asked Brandon to come get it and bring another cart. He says he returned to hotel and it was working fine. I said obviously we need instruction on using. He refused. So I paid for 2 days, never got to use it. He agreed to refund half (one day) rental. I think it is time to call American Express for assistance. I don't recommend this business.

Staff is very helpful. They seem knowledgeable and helpful, making recommendations to fit your needsread more

Jay was absolutely fantastic in accommodating us. He was super helpful, friendly, and welcoming…read more The process of renting a wheelchair was easy, fast, and effortless. The shop is pristine, and the equipment looks new and well-kept. I'll be returning when visiting Charlotte! Thanks, Jay!