I got my birds from here yellow and albino one they are very good very nice the staff is nice and…read morethe birds are very active and healthy if you want pet go to pet supreme

I've brought my other pets here and wanted to inquire about vaccines for my puppy, only to call and…read morefind out they closed their vet clinic this year! So sad, this is a great pet store with lots of different brands and decent prices. The gentleman who helped me out with some things for my puppy was very knowledgeable and helpful. They also have a rewards program that you can link your cell number to. Parking is located in the back and can be a bit hectic.

Just got my dog groomed this morning 12.1.25 and the groomer Rudy was obviously drunk or hungover…read more REEKED of booze. Do the managers not see this. I have noticed this before but thought I would give benefit of doubt . Today confirmed this employee comes in intoxicated. I will no longer allow him to handle my precious baby. Get help.

Had an amazing experience today at this family owned pet shop! Special Thanks to Tom for the nail…read moretrim on our birds! Previously traumatized from other pet stores, he did INCREDIBLE and my birds were so relaxed! He is very knowledgeable in avian care and gave us some awesome tips! We are now regulars thanks to Tom! And we left with some goodies!!

Henco Professional Animal Products is hands down one of the best-run businesses I deal with. They…read moreoffer both retail and wholesale, and while wholesale is reserved for verified pet stores only (as it should be), even their retail pricing is extremely reasonable. The staff is incredible. You can immediately tell they operate as a true team--everyone helps each other, everyone helps customers, and the service is consistently on point. Timing-wise, they're rock solid. I'm usually that person who shows up 10-15 minutes early and waits in the parking lot, and without fail, the gate opens exactly at 9am every single time. I retail their dog bones and bone fillings, and my customers' pets absolutely love them. The pricing is the best I've found, which is why I restock here consistently. I almost always end up picking up extra items because the value is just that good. Great products, great prices, and great service. Businesses that operate at this level are rare these days--Henco is doing it right.

The bessssst! Their team is always so caring and down to earth. We love shopping here and always…read morefeel welcomed

I've been coming to this pet store for a couple years now and it's honestly one of my favorite. The…read morestaff is all super friendly and knowledgeable. They have such a large variety of aquatic animals and reptiles! It really feels like a mini zoo when you come in here. There's a very small parking lot located out front but there's lots of street parking. Also lots of small businesses in the area to check out and support!

This is the neighborhood "mom and pop" type pet store. It is quite unkempt on the interior, but…read morethey have a good selection of live animals, feed, and supplies. FYI I come here for aquarium needs. Pros: - accommodating staff. Requested a plant that didn't have a label and the employee asked her boss and they were able to sell it to be for a great price - great selection of reptiles (snakes, lizards, etc.) - one of the few places that consistently has springtails or isopods - I don't talk to people but every time I've shopped at the store there always seems to be a good conversation happening - prices seem standard, though I've compared and they often have slightly lower live aquatic animal/plant prices. Support local! Cons: -not the friendliest staff, I often don't get a "hello" at the register, let alone be told the total amount -There's been an unused, dirty fish tank wall as long as I can remember and it's just in the way and ugly (but i understand the struggles with hoarding) - they don't have a lot of aquarium plants and most plants do not have prices. -understaffed it seems, so be patient with them (waited about 30 mins to be helped cause there was only one person working the aquarium area) - bird cages look unhealthy The place needs to be cleaned up. The staff needs to have better work ethic. That being said. Scales N Tails has been my go to pet store since living in Burbank. I have conures, but I refuse to buy anything for my birds here. BUT I do also have paludariums and a pond and this shop has provided me with most of my live animals and plants. I have not had any issues with disease or mortality. Not the best, not the worst, but definitely one of my favorite places to shop!

Always friendly. They don't keep my dog all day and do amazing work! My one dog can be a little…read morenippy.

First time here - Big thank you to Bird House and Maritza, she was the groomer in charge of my…read moredog's service today and she made me feel comfortable leaving him and heard with any concerns I brought up. My dog looked very handsome and happy afterwards!

This store is the best, the employees/volunteers..... girl you can tell they love what they're…read moredoing and how much they really care for animals. I found out a former family member put up our cat for adoption and was then later sent to this location. when I arrived there was a volunteer by the name of Kate who helped me out and I was able to get my baby girl back. Kate was so lovely and Wan so thank you for taking good care of my princess. I would also like to recognize a worker by the name of Adam who was truly such an angel and he slayed. Not only was Adam so happy for me but it was nice to get to know a little bit about him and how he loved his job because he loves animals so he felt like he was in the perfect place which honestly melted my heart. He was able to help me out with my coupons and get me the best deals for my baby girl. At the end when we said goodbye he told me "I'm so happy you got your baby back" and I was just so touched because I knew he meant it and that's how I truly knew he's an animal lover, I could just tell he was one of my peoples and he is that betch lol. I cannot recommend any other store but this PetSmart location, the kind Souls here are just everything.

I brought my dog in for a grooming appointment at 1:30, which I had scheduled a few days in…read moreadvance. I was told the service would take 2-3 hours. After waiting 3.5 hours, I called to check on the status and was informed that they offer a "VIP service" for an additional $20, which allows those customers to be prioritized. As a result, my dog's appointment was delayed while others were taken first. If I schedule an appointment for a specific time, I expect my pet to be serviced accordingly unless there are unavoidable delays. This policy feels frustrating and inconsiderate to customers who plan their time around these appointments. If higher pricing is necessary, it would be more transparent to adjust base rates rather than introduce add-ons that delay standard appointments. Overall, this was a disappointing experience, and I will be looking for another groomer in the future

Allan's Pet Center in West LA is genuinely one of the most impressive local pet shops I have been…read moreto. Their fish and aquatic plant selection is excellent. The tanks are clean, the fish look healthy, and the plant variety is far better than what you usually find in most LA shops. You can tell they put real care into their aquatics section. The staff is super friendly and knowledgeable. They are easy to talk to and always willing to help without any pressure or upselling. Their hardscape materials are great quality as well. The supply selection is a little more limited, but everything they carry is solid and well chosen, so it still feels like a complete shop. They also have a very impressive collection of reptiles. Some truly beautiful species that are clearly well cared for. If you're into snakes, lizards, or other exotics, it is definitely worth a visit. And the bird section is surprisingly nice too, with a good variety of healthy, active birds. Overall, this store is incredibly well rounded and one of the better pet shops in the area. Very impressed. Highly recommend stopping by whether you're into aquariums, reptiles, or birds.

Wide variety of animals, but the "professionals" cant see if rats have balls or not (one of the…read morebiggest in the animal kingdom compared to their body mass). I tried to exchange a female rat he sold me back for a male, but they don't do that. Or refunds. Anyway, I managed to "donate" her back after I saw the signs of her being pregnant, but he actually gave me two girls(i didnt catch the latter being a girl bc she was already flighty) and kept her by mistake. Im a rat grandpa now, thanks to the tall, chubby white guy without the glasses that works there.

Love coming here! Roy is always very helpful and answers all my questions! Tanks are always clean,…read moregreat vibe and great people. I have been coming since I started this hobby over a year ago and will always recommend it!

Really cool fish store. Lots of different options of fish,…read morefresh and salt water. Different corals and plants, feeder fish, etc. They also have beta fish, that are actually cared for :) You can get the whole set up , tank supplies and fish here. Big store, easy parking, and the staff is all super nice.

Great service and stock , love it. It's where I buy my hay and tack and supplements…read more Considerate, polite and knowledgeable staff

I'm not a Karen I shop here literally every week for my guinea pigs, my cats, my rabbits, and my…read moredogs. I went home and fed my guineas and rabbit pellets, and there were so many bugs it was okay though I thought if I came back they could just help me out, note, that guinea pigs and rabbits really shouldn't be outdoor, or at least mine are indoor, so imagine an infestation of bugs in my home, but it's okay I caught it quick. I came to return it they said they'll give me another one but it most likely has bugs too. So I asked if I can get another brand, it was 2 dollars more which I didn't have, and I drove there and back, and they laughed at me and said "lol it's not a big deal it has bugs it's protein" and I said I can't just let the bugs in my home can you not please just help me out. They just laughed. It's okay though. I just realized I've been giving my money , when you can just go a couple miles into another city where service will matter. I'm also taking this matter to social media because it's just not right.