I was in Ithaca flying to CA when the Canadian fires created a mess with the NE USA. Instead of…read moreflying through Newark I changed my itinerary to fly out of Syracuse about 6pm that night. Christopher responded right away and was polite and organized and was able to pick me up at 3am the next day (9 hours after I contacted him) and shuttle me to SYR. He was prompt, drive quite well, and arrived with a clean car. I want to thank Christopher to kick off my day on time to help me finally get back home. Oh and there were several texts to me to confirm the pick up, to pay the fare, remind me, and also one 15 minutes before he arrived. Nice touch.

We frequently have very early flights for work. Pickups via one of the rideshare services are…read moreimpossible to get at 4 or 5am. CCS was immediately responsive less than 24 hours before pickup. We got a quote and invoice within 15 minutes. 4am on the day of our flight they were at our house not just on time but early! Friendly, courteous safe driver. Reliable transportation to the airport during odd times is almost impossible to find in Syracuse but CCS was there for us and fulfilled everything they said they would! 10/10 recommend!

Professional trucking organization that prides itself on safety first. This is who I would want…read morehauling my freight.

From the owner: First Choice Transport is a third-party logistics (3PL) company specializing in transportation…read moremanagement and a full range of value-added freight services. From planning to delivery, First Choice Transport will coordinate your truckload shipments every step of the way. Whether you need a shipment moved across town or across the Northeast, First Choice Transport has the right equipment to handle your shipping needs. We understand the opportunities and consequences facing businesses based on the prompt pick-up and delivery. First Choice Transport will work with you to get your order their in time. We utilize a Dedicated Transport Division which specializes in Private Fleet Solutions to ensure affordable solutions.

This Alamo location is hands down the best place to rent a car…read more Good customer service. Short lines. Car always ready. Easy return. No hiding fees like others. I highly recommended. They used to leave a Clorox wipe inside the car. That's the only thing I would like them to start doing again.

Some of the nicest service I have ever received!!…read more Ok, so I arrived in Syracuse and came to pick up my car. They gave me a Chrysler Pacifica, which was a huge minivan. I asked for another car, something smaller, but that was all they had. The nice lady at the counter gave a number to call the next day if I wanted to change cars. I called the number the next day, told them I wanted something smaller. She said to just come to the Airport to switch cars. I asked do I need to fill it up or anything, she said no. So I went to the lot, parked the minivan, talked to the same lady that I talked on the phone, I gave her my keys, she gave the keys to a car. She asked is a Nissan Sentra ok, I said perfect. No paperwork, zero fuss, the whole interaction only took a few minutes!! I never would have thought it would be that easy!! Major props to the people working at Alamo Rent A Car at the Syracuse Airport, excellent, excellent customer service!!

United Airlines at Syracuse Hancock International Airport kept it nice and simple!!…read more I caught an early morning flight going back to the west coast. Boarding was quick and on time. My layover was in Chicago, The flight attendants were good also. They charged me $35 to check my bag, each way. Not a fan of that but, ok.

Better airline than frontier! The flight attendants were terrible, they run into with their…read morebeverage cart and don't even apologize, all they say is move! It was underwhelming to hear the captain, the other pilot and flight attendant refer the passengers as cattle. Please keep your disparaging comments to yourself!

Not much to say, but worth mentioning is their odd payment system. You first go downstairs to the…read morebooth, give the person your money for the ride, and then wait for a cab to show up, and then of course give the guy your voucher. I don't know why, but I don't think they ever have cabs just waiting outside -they are called from some remote location. Kind of annoying.

Do not use this service!! I'm giving two stars because the driver was so apologetic for the screw…read moreups by dispatchers. I had a pick up scheduled on line for 11:45am plenty early enough but by 12 I decided to call to find out where my taxi is. The dispatcher said sorry we've been busy but he's on his way. I asked where is he and she said rt 81 just past the airport and she hung up rudely. When the driver got here I told the driver he was late and he said I just got the dispatch at noon which means she lied. I'm in the taxi now. Keep fingers crossed I Make it in time. By the way. The taxi smells of smoke. Demoted to single star cause that the lowest they go

They no show without a call several times and I called them after they were late picking me up…read moreanother time even though I called to confirm earlier in the day . I was told he wouldn't give an ETA and to just have my appointment pushed back . Won't use them again and wouldn't recommend them to anyone else

Really saved the day. Sunday night, Dad getting released from Crouse. He is wheelchair bound and…read moredidn't have his wheelchair because he was brought in by ambulance. I called about 20 transportation companies that were closed before I came across U-Connect. Not only did they wait 40 minutes because Crouse didn't have Dad ready, they borrowed a wheelchair from Crouse, got Dad back to Assisted Living, and called me to let me know he was all set and in his room. Dad would have had to sleep on a gurney in the hall of a hospital if not for U-Connect. The owner and driver were so friendly and helpful. I would definitely recommend them and will be using them again. Thank you!

Jason was amazing! He made the long ride comfortable, he was very accommodating and helpful the…read moreentire time. I had many items he ensured they all fit, he drove safely and was very attentive and patient he made the experience 10/10

From the owner: At Premiere Transportation we pride ourselves on loyalty and dedication to our customers in the…read moreAlbany NY and Syracuse NY areas. We offer transportation solutions to our clients that stretch to a wide array of industries and markets. We differentiate ourselves by our extensive and diverse fleet. What we offer: Private Car Service Airport Transportation Black Car Service Corporate Transportation And much more...

Flew in for a couple of days for work and decided to get a car rather than use Rideshare. I always…read morego for National, they're great... Great service... Great car selection from their Emeral Isle, but this location doesn't use the Emerald Isle, rather there's a booth in the garage where you need to wait in line for someone to give a car. I find this very inconvenient, but it is what it is. Car selection here was adequate, not the best. Service was nice and friendly, both on pickup and checking back in. Overall, I'd most definitely return to rent from National, but this isn't my favorite location.

[Updated Review (2024-2025) to include top notch service by manager Sarah L!]…read more Usually a Hertz customer but decided to try National here at SYR back in 2021 and have been with them ever since. Great car selection (including Audi, BMW, MBZ, Volvo, Land Rover, Cadillac, and rarely even Maserati for upgrades), service and staff. During one of my first experiences, I saw a Tesla Model X available on the site and booked it, extremely excited that they finally adopted the electric SUV. Arrived with a huge disappointment since the car is actually not available and the staff at SYR has never even seen the car. Spoke to the manager Bri; she was extremely understanding and was able to switch me to a equivalent sized SUV albeit not electric (the EUV available was a volvo that was a lot smaller than the Model X) and treated me with respect. Even recognized that I was a military member and thanked me for my service! The next experience in Dec 2023 was also superb. Initially came in with a reservation of an Audi A4 but had a previous upgrade. Though staff Marc said that I just missed an upgrade (previous client just rented an A5) the attendant Anthony overheard and said they may have just received one. After only a few minutes of waiting, they got me into a brand new upgraded A5. What a great team striving to make their customers happy! A visit in Feb 2024 when I rented a full sized vehicle, though clean and new, did not love the specific brans. Went back to Marc and asked if it is possible to get a nicer vehicle on the lot. He told me he will try his best and immediately called his supervisor. After striving to help me, viola! Upgraded into a luxury SUV for being a long-time repeat Emerald Club customer. Furthermore, Marc even found the backpack that I accidentally left on the first rental before the switch and returned it to me! Great customer service. Another 2 great recent experiences in Nov & Dec 2024 where Sarah L, the CE manager not only found the vehicle I requested for, she responded to my concerns with efficiency, grace and understanding. Unparalleled, sensational customer service. All staff and managers should strive to be like Sarah. Experiences just keep getting better! The managers Sarah L, Bri, attendant Anthony and staff Marc G made the experiences even better. Keep up the good work Sarah, Bri, Anthony, Marc, and National SYR!

Used this company once but all the driver did was talk politics or about other drivers never…read moreagain!! K n K transprt is much more professional

HORRIBLE CUSTOMER SERVICE!!!!! I have had to speak to the…read moresupervisor/owner on a few occasions and let me tell you, she was SO RUDE and inconsiderate every time, Very unprofessional! As a monthly biller, one time I sent in a month payment that was a duplicate and it was never applied to the account even though the check was cashed. I had to call a month later and point it out before they applied it. How this business is even open is amazing!