Kenyon's is an awesomely strange hardware and farm store. Certainly like no other hardware store…read moreyou've ever seen. It's in an old working farm, and they also sell excellent meat and eggs as well. They have a large selection of plumbing and electrical parts, definitely requires some searching. The barn is pretty large and stretches up and down stairs.

I hate to leave a negative review but the treatment the employees in this store give customers is…read morebeyond rude. I have dealt with 3 employees in the last few days and only one of them was slightly pleasant. Each time I've gone in, they tell me how busy they are and my project is not finished. I haven't seen other customers there, just the crew all behind the counter eating lunch. They clearly don't feel the need to give any customer service or even be nice. I walked in today for the third day in a row to pick up items that were being serviced with a list of 4 other items I needed to buy. Because they are so unpleasant, I picked up my service item and will drive 10 miles to another hardware store to buy the other things just on principle. It's a small town, take care of your customers.

We are so lucky to have this hardware store downtown. All the staff are incredibly warm and…read morefriendly. They are so knowledgeable and bring often decades worth of experience. I always go in thinking they probably won't have what I'm looking for, and I'm pretty much always astonished to find that they have it! And often a very good quality. And it seems like I'm always getting automatic customer loyalty discounts of five or ten dollars off.

These guys are good! I came in with a digital picture from under my sink, and they got me…read moreeverything I needed to do the job in 1 try! Thanks!

Its been almost a month.December 29,2024 my husband went in to purchase weather strip stain and…read moresomething else.The cashier had trouble with running his debit card and tried two different cash registers and said it wont go thru.My husband paid cash.It turns out that they charged his card three times 63.09.He saw the charges and went back to the store and they said several times since he went several times after that they would refund his money.They have not.It is now in the hands of the bank to collect.They lied.Never will step into that store again.We are out $189.27.Shame on them and their lack of customer service!!!

The staff at this store is friendly, and efficient! Additionally, we made a transaction that we…read moreneeded to return. It involved paint and they were able to help us out and didn't turn their back on the customer! We're raving fans of Aubuchon Middlebury!

There is always a very knowledgeable person there to help you. They have nearly everything I need…read moreout know where to go get it. The Ace rewards can't be beat!

My old gas grill decided to give up on life, so I started shopping for a new pellet grill. Nelson's…read morehad the model I wanted in stock, at the best price, and they were able to deliver it to me the same day! They probably can't always do that, but Bob was able to hook me up. Seriously appreciate the service and will be spending more of my $$ there going forward.

I went here because I had a DIY project and needed some lumber cut. There are hardly any more…read morelumber yards that perform millwork/cut lumber, but I found Richmond. The guys at the counter were very helpful when I showed them what I was looking to do, made some suggestions to the type of wood I should use, etc. I purchased a few more hardware items while I was there. I picked up my cut lumber a couple days later and it was exactly what I asked for. Unfortunately I gave them one wrong dimension and when I called, they said they could recut the wood for me (they just had to trim some off the existing pieces). I also ordered some cabinet pieces from them, and if I need lumber cut for another project, I will definitely go back there.

I have used this store for15 years for large and small purchases and for reliable advice. The…read moreservice is personal and top notch. The selection is excellent and if they don't have they will get it.

Everyone at the store is so kind and I feel like I always get one of the family member owners there…read moreto help me. They allow you to be as naïve as you are, and treat you with such respect, and they have such great knowledge.

We needed to ship a large painting but it was too large for a usual UPS box. Mike and Spencer…read moreCampbell took great pains to package the item appropriately and had it sent to us at a extremely reasonable rate. It arrived in perfect condition.Thank you Mike and Spencer!