Great neighborhood and downtown Italian bakery. Their Christmas cookie trays are always popular as a gift.

Stopped in this week for a Pasticciotti and a chai latte. Biscotti's always has such a great selection and I love trying something new! If you're in need of a cake they have a large variety of flavors and most recently I got to try their tiramisu and it was delicious! I don't even like coffee but that cake was excellent. read more

Biscotti Cafe & Pastry Shop - Chai Latte & Raspberry Ricotta Pasticciotti - Bakeries Near Me - Syracuse, New York

This bake shop is fantastic! They truly are professional bakers from a menu with varieties of cookie, brownies, pies, cheesecakes and cakes. I love a chocolate cake (2 layers) with a raspberry, buttercream and ganche frosting. The cakes are sold as a whole cake and by the slice. For Easter and Christmas holidays I would buy a whole cake (like take a pick)! There are so many flavors including sizes. I do believe you will be pleased! read more

First visit today to try the Gelato after hearing people talk about it. I tried the Chocolate and thought it was ok. They also have many pastries and cakes to choose from as well. I Understand why people seem to like this place. read more

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Late with this review, but Biscotti is the place to go for customized cakes. I emailed them a photo and told them exactly what I wanted for my 35th birthday, and baby... they delivered--from the taste all the way to the look. This cake came out exactly like the reference photo I sent. It was a three-tier cake, vanilla cake with strawberry filling in each layer, and it was absolutely delicious. They didn't have the specific decorations I wanted, so I ordered them on Amazon and brought them in the day before pickup for them to decorate the cake--and they did a great job bringing it all together. I also want to add that this is not my first time getting a cake from here, and every single time they absolutely kill it. Consistency matters, and Biscotti never misses. And let's talk about the mini fruit tarts--because whew. I always treat myself to one (or two) whenever I place a cake order. They are fresh, perfectly balanced, and so good every time. I picked up my cake on a Sunday around midday, and it was super busy, which honestly says a lot. Plus, this is an actual café, not just a bakery. It's a really cool spot to sit, grab a coffee, and get some work done during the week if you need to. The atmosphere is a whole vibe. Overall, amazing cakes, amazing desserts, and consistent quality. read more

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Still love biscotti! They have a wide variety of delicious treats, and it is an inviting place to sit and catch up with a friend or hang out as a family. Love their hot caramel macchiato on a cold day. Today I tried their almond pistachio cheesecake which was as delicious as it was beautiful. My kids love the gelato, and staff was very kind and patient with my son while he decided which flavor he wanted. read more

Biscotti Cafe & Pastry Shop - Bakeries Near Me - Syracuse, New York

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First time trying out the actual cafe. I have purchased cakes for special occasions in the past and tried them at Festa Italiana. Such a clean and nice interior with some low top tables and booths. They have a nice variety of pastries, cakes, and cheesecakes as well as some gelato offerings. The goodies taste divine, a lot of care is put into making them. On top of that they are priced so reasonably so you don't break the bank trying out different things. I was promptly greeted and my questions were answered. The server behind the counter was very friendly and helpful. I will definitely be back. read more

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Heaven! Would you like $50 worth of pastries for $20? This is the spot! Very kind counter help. Amazing desserts and unbelievably reasonable prices! 11 out of 10! Just go! read more

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I am gobsmacked at how good the lemon chiffon cake was. I want it for every holiday, special occasion, and for my wedding next year! I'm incredibly impressed at how the flavor just melts in my mouth and also devastated that I'm only going to be back in NY this fall. Service was quick and great and the place is very adorable. Highly recommend grabbing cake from here. read more

Biscotti Cafe & Pastry Shop - Bakeries Near Me - Syracuse, New York

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I had their chocolate mousse cake and, oh my goodness, it was deliciously decadent! The cake is moist and dense in the best way, the fudge frosting is rich, and the mousse is light and smooth. Chocolate perfection! Cake is not my preferred dessert, but if all cakes were like this cake - I would change my mind! read more

Absolutely everything I order from here is beyond what I could ask for. And the customer service is top tier. Amazing business. 10/10.

this bakery is a great bakery. I recommend you get this for any event if you have a birthday party a wedding anniversary even if you feel like u just want a slice of cake or cheesecake . This is the place I like to get, the apple pie, the gelato. The Oreo. Cheesecake. My mom likes to get the cake. It is a great place. Well, business never had any issues. Clean and great customer service. read more

Staying in Syracuse for a concert at The Dome over the weekend, I was told to stop by Biscotti's if I was craving a sweet pastry. Needless to say, this was a solid recommendation! A family member and I walked in around 11:30am on a Sunday. There were a few people ordering pastries and a few more sitting at one of their booths enjoying lunch. There were a few cases full of pastries, cookies, cheesecakes, and a separate cooler full of gelato. To be honest, the vastness and variety of treats was overwhelming and we wished they had labels identifying each of the pastries, cookies, etc. They also did not have the prices for the pastries, cookies, cheesecakes, gelato, etc., listed, which was odd. It did take a moment for the staff behind the counter to help us and we felt bad asking so many questions but they did a nice job answering our questions. It seems that they charge by the pound, so we ordered a few pastries and a slice of cheesecake and it came to under $20, so not too bad. For my treats, I went with a sfogliatelle, aka a Lobster Tail, a pasticciotto stuffed with vanilla custard, and a slice of chocolate cannoli cheesecake. Everything was delicious but I think the biggest surprise was the pasticciotto stuffed with vanilla custard! This pastry was jampacked with vanilla custard, just like how the sfogliatelle was stuffed with mascarpone. Everything I had was excellent and worth the price. I am so glad we stopped out to Biscotti's to satisfy my sweet tooth! The food was delicious but I think the customer experience could be better by labeling the pastries, cookies, cheesecakes, etc., and the staff could be a little more attentive. I would not hesitate coming back though and grabbing another treat if/when I pass through Syracuse. read more

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Best cakes around. The carrot cake is classic. The rum cake is close to perfection! They have become our goto cake shop for birthdays.

I went back because I was in the area. Still not impressed with the cannoli. I contest that Wegmans makes better cannolis than Biscotti, for the simple fact they use real ricotta. I'm not sure what biscotti uses, but the cream resembles milk and vanilla. That said, I enjoyed the rainbow cookies. They had a bunch of cakes that looked great too. Most importantly, the cappuccino I had was solid. read more

Biscotti Cafe- what can I say? They're one of my go-tos in Syracuse, which I regularly bring friends to. On the rare occasion when I have a cake craving theirs is what I want- light and beautiful, not too heavy, sweet enough to satisfy. The cannolis are ricotta with a touch of cinnamon in their shells that make them sing. So yummy! The sfogliatelle, aka the lobster tail, is a flakey pastry delight, audible crunch factor and all. The drinks are delicious and if you get them "for here" they're served in nice big clear glass mugs. On my last visit I had a maple latte that a nice balance of sweet, frothy, and coffee. The lunch options are solid The Slow Roaster roast beef wrap in particular has a nice horseradish kick to it. Other things of note: You can buy cake by the slice, whole out of the case, or place a custom order. There are also pies, cookies, and tarts available too. They offer gelato but admittedly I've never had it because I'm there for the baked goods. Parking- there is a small lot to the left of the building and street parking. read more

Biscotti Cafe & Pastry Shop - This lobster claw was crazy good! Fluffy, flakey, and just the right amount of sweet. - Bakeries Near Me - Syracuse, New York

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Solid 5 stars. 6 stars. 7 stars? Yes. Julie at the front counter was the coolest, most professional and most pleasant person. Julie's customer service was sincere. It was not fake in any way. It was a genuine interest in providing helpful service and delicious food. We asked if it was too late for lunch, and she informed us she'd be happy to prepare our late lunch. Julie went to the kitchen in the back to prepare my chicken bruschetta wrap, but she immediately came out to greet the group that walked in while she was making my wrap, and welcomed them and let them know she'd be right with them, and had her coworker come out as she finished my wrap. I've eaten many meals made with love, because my Mom does it all the time. There was no possible way my wrap could've been any better. If you want excellent service and phenomenal meals at very competitive prices, I highly recommend visiting Biscotti cafe. Hopefully you'll catch Julie there. read more

Biscotti Cafe & Pastry Shop - Chicken Bruschetta Wrap w homemade potato chips. Made by Julie. Doesn't get better than this. - Bakeries Near Me - Syracuse, New York

It's an excellent Italian experience. And they really make like some of the best can in the around. I would highly recommend this place. You won't have to wait very long to be waited on customer service is 100% on point. read more

A nice Italian bakery on the north side. I probably cannot appreciate the full extent of this bakery due to my lack of Italian heritage and food allergies. However, I wandered in here today seeking a halfmoon cookie. I also decided to try a Bailey's brownie. They offer lunch and gelato in addition to their pastries/cakes fyi. There's some seating to enjoy your goods and it's quite spacious inside. The halfmoon cookie was great. Cakey yet moist with perfect frosting consistency. The brownie was also delicious. So moist and rich. It will take me 4 days to finish... I could only handle a quarter at a time! read more

Ordered a cake for my mom's 80th. Sent a photo, cost was too high. Spoke with Lauren who advised a plan...cake was spectacular! When I picked it up and was concerned about it home, she assured me it would be fine and to call her if it wasn't. She was absolutely right! Cake was perfect and delicious! Thank you!!! read more

Biscotti Cafe & Pastry Shop - Bakeries Near Me - Syracuse, New York

Great desserts and coffee. Disappointed that they no longer offer lunch. So come here for the desserts and coffee and you will not be disappointed. The staff were very friendly and helped us navigate through all the dessert selections. read more

I love this bakery. I've gotten cakes here for multiple parties. Their cakes are freshly made and are delicious. I love coming here for pastries and for other treats. I would recommend coming here if you're looking for a great cake for any event. I can't wait to order another cake from here. read more

What a fantastic place Biscotti's is. From coffees and teas to bake goods and cakes I've yet to find something here that isn't terrific. Ordered a rum cake and a carrot cake earlier this week so stopped down a bit early to enjoy a Saturday morning treat. I'm told the coffee with the espresso and all the other accoutrements it comes with was very good. I'm not a coffee drinker so I don't have first-hand knowledge here. I got a nice maple cinnamon tea to warm up on to on a cold Saturday morning. They've got a nice room to relax in with tables, chairs and a couch. There's a piano in there too but it's been far too many years since I've last played. As expected the biscotti's were terrific. They have quite a few options to choose from. I can say the lemon and cinnamon ones were both great. I can't recall the name of the chocolate "cupcake" I had was called but it was rich and creamy. As for the cakes, the rum cake has yet to be delved into but the carrot cake has and is super. I find it difficult to locate good carrot cake around Syracuse but this one is one of the best. Some folks make a carrot cake more like a spice cake but not here. The cake is moist with plenty of carrots inside. The frosting is not thick or grainy tasting rather creamy and not overly sweet. read more

Biscotti Cafe & Pastry Shop - carrot cake - Bakeries Near Me - Syracuse, New York

Great cakes and desserts. I especially love the fruit tarts and cannolis. Excellent prices. Nice atmosphere to sit and have coffee and dessert. read more

Carrot cake - 5/5 Really delicious! The texture was perfect for carrot cake and the cream cheese frosting was so good. I'm super picky about carrot cake and this one actually reminded me of my great grandmother's cake - I would definitely get this again. Pancake blueberry tres leches - 4/5 This was yummy, it had a little bit of a surprising flavor to me at first which was the maple syrup flavor I realized which I ended up enjoying! I was expecting a bit more of a tres leches texture but this was still yummy. The meringue was beautiful and I enjoyed the blueberry filling. Chocolate PB mousse bomb - 4.5/5 Overall I enjoyed this treat! The flavor of the peanut butter filling took me off guard for a second it wasn't entirely what I expected. The chocolate cake texture was perfectly light and this was also a beautiful dessert visually. Lobster tail - 3.5/5 but could see this being a 4 for someone. The flavors were great but the texture was off to me. The pastry was kind of tough and crisp, but was actually pretty good when heated up the next day. The filling was thick and dense, not creamy and light which is a little more what I was expecting. The staff were super nice and informative there was so much to look at and pick from, so great wide variety. These four treats came to a total of $15.20 if you're paying cash so definitely worth it! Overall, i enjoyed the pastries and I would absolutely get a slice of cake from here again. read more

Biscotti Cafe & Pastry Shop - Bakeries Near Me - Syracuse, New York

Can't believe this is the first time I've been to Biscottis, was not disappointed. They have tons of seating, and so many options. The guy behind the counter was so friendly and patient. Can't wait to try our goodies! read more

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Little cake pastries are soo good. Banana one is must try. Tiramisu is my second favorite. read more

Biscotti Cafe & Pastry Shop - Some banana pastry and chocolate raspberry pastry - Bakeries Near Me - Syracuse, New York

Cake pick up easy and as ordered. Parking is always iffy though. Not a problem if you hit it right.

Atmosphere was pretty nice. We did a taste test of Italian cookies in Syracuse. We loved the Neapolitans here better than the other bakeries. The other cookies were nothing to write home about, but not terrible. The gelato was great, too. Service was very slow and no one was in the front of the store when we got there with 4 different parties waiting. read more

Lunch I is always great here The salad I just had was amazing The panini is amazing also Very reasonable for the amount of food you get read more

Biscotti Cafe & Pastry Shop - Field green salad - Bakeries Near Me - Syracuse, New York

I'm always looking to support local mom&pop businesses. I was in the area and wanted something sweet. I picked up a box of cookies and biscottis for coworkers. There were too many yummy choices to choose from and I enjoyed a pumpkin cheesecake square. There was a steady flow of customers before and after me. When I brought in the cookies, my co-workers were very excited and said that's where they generally get cakes for work celebrations. A great find! read more

I actually came across this cafe when my parents and I were having dinner somewhere that didn't serve coffee and we were in need of coffee and dessert! The cafe was very spacious, clean and located in a great downtown area. We got a chocolate mousse cake along with a latte and it was DELICIOUS. We were able to sit down inside very comfortably and will definitely need to come back to try the other pasteries! read more

Biscotti Cafe & Pastry Shop - Assortment of pasteries - Bakeries Near Me - Syracuse, New York

Such a lovely bakery!! I love stopping in here for yummy treats, they have the best cannolis! read more

Biscotti Cafe & Pastry Shop - Bakeries Near Me - Syracuse, New York

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I ordered a tirimisu cake for my mom's birthday. I order it every year because it's amazing! While picking it up my son and I decided to have lunch. I got the chicken ceaser salad and he got the healthy choice focaccia. Both were huge and very delicious. The service is always great and you can't beat their prices! read more

Biscotti Cafe & Pastry Shop - Healthy Choice Focaccia - Bakeries Near Me - Syracuse, New York

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I called Biscotti's to order a coconut cream pie for my mom's 94th birthday in November. Kudos to Biscotti's they made an amazing pie for my mom and she loved it. Truly they have a dedicated and passionate staff! Thank you!! read more

After perusing the menu online and being satisfied by both the prices and flavors, I decided to stop in to pick up a cake. I lucked out in coming the day after Valentine's Day, because apparently they don't usually carry the 6-inch cakes in stock regularly. If there's a specific size/flavor you're after, I'd definitely recommend calling ahead and/or ordering to save yourself potential heartbreak. However, I wasn't picky, and as I said, got lucky, and scored a lovely mixed berry cake. Presentation was beautiful. The taste was phenomenal-- my family couldn't stop raving about how good it was how much they loved the real berries. If you want to impress, this is the place to go. The price isn't outrageous, and the quality is superb. read more

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I'm in heaven We stopped in quickly after dinner + I didn't want to leave! The staff were all so nice - it was our first time in & the woman let us sample her favorite gelato flavors and let us know their best sellers! We got a box filled with pastries from cannolis to half moon cookies. They even have coffee (that I can't wait to try with a little espresso gelato!) + offer a few sandwiches, soups, and other items in case you don't have the sweetest tooth like me ;) Dine in or grab and go! read more

Biscotti Cafe & Pastry Shop - Cannolis - Bakeries Near Me - Syracuse, New York

I am a longstanding customer of Biscotti's. Today I went to pick up an order made 3 days ago and was told to wait in line. Normally, that is understandable. The line consisted of 4 ppl picking out cookies, pastries and cakes which can be time consuming. It was really irritating And my transaction took a total of 2 minutes. There should be a sales person delegated for pick up orders as I actually had my order in before the ppl in line. The staff was not the least helpful or apologetic for the service. Left with a really bad feeling and it ruined my day. Not going back anytime soon read more

Was eyeing this shop for some days so stopped by for dessert today! I was so overwhelmed with the choices that I asked Joseph who was working to explain some for me. He was such an incredible employee, had patience, enthusiasm, and was so nice. I got a box of cookies and it was amazing! The one that blew me away was the rainbow cookie. Best I've ever had! May stop by tomorrow again. Thank you (: read more

Ordered a cake for pick up. I was greeted with a friendly young lady and was then waited on by a happy smiling young man. He was only to happy to have the cake completed with the writing that was needed. He then proceeded to assist with a few bakery items and a cup of soup! He also carried the cake out to the car! Absolutely fantastic service and the cake and additional items were delicious. I'll be back for another lunch and for the next cake I need! Five stars read more