I had an outstanding experience with this body shop and highly recommend them for both their…read moreexpertise and exceptional customer service. I've had my mini van repaired here, and my door fixed after Honda was an absolute fail! Wanting a second opinion, I brought my van here--and I am extremely glad that I did. From the beginning, Gary was professional, knowledgeable, and attentive. He took the time to thoroughly evaluate the problem, give me an estimate on repair time (same day), and answer all of my questions. Not only was he able to successfully repair my door, but the quality of the work and cost exceeded my expectations. Did I mention they were a 1/4 price compared to the dealership? The door functions perfectly, and the repair was completed with great attention to detail. I've had my mini van repaired here after a mini collision, and they offered the best quote around What truly sets this body shop apart is their commitment to customer service. Communication was excellent, timelines were clear, and I felt confident that my mini van was in capable hands. It was refreshing to work with a team that takes pride in their craftsmanship and genuinely cares about their customers. If you are looking for a trustworthy, skilled, and professional body shop--especially if you've been told a repair cannot be done--I strongly encourage you to bring your vehicle here. Their superior service and high-quality work speak for themselves.

Wouldn't recommend anyone else. We sent our car here after my husband was hit from behind and…read moreneeded to be repaired. They were not only helpful with car stuff, but the insurance side. It felt like they were the only ones on our side and fighting for us. We called Gary a few times to get advice, since he has a lot of experience and his advice was always spot on. They really do look after their customers and make sure they receive the best care.

I manage a fleet of compressed gas tube trailers, and BKC handles the majority of my…read morerecertification and repair needs. Their pricing is competitive, and the quality of their work has consistently met expectations. Until that changes, BKC will remain my preferred facility for DOT and ISO cylinder retesting and trailer repairs.

Mr. Henry is a honest man. He did what he said and he contacted me the entire time. He even drove…read moreme home while he worked on my 2010 Honda Pilot that "was" experiencing issues and came to pick me up when it was done. He has my business for sure!! Very affordable as well.

I am very pleased with Boyd Auto of Oxford with my purchase of a 2023 Chevrolet Trailblazer in…read moreJanuary of 2026. Jeremiah and the staff were awesome with getting me into a vehicle. I had a run of bad luck with my then current vehicles and they were able to help me out. I was approved the day I went in to check them out. They really took a load off my shoulders. I am so happy with my purchase and Jeremiah and the entire staff were great. I would recommend them to anyone looking to buy a vehicle!!

A Tale of Two Service Departments…read more Returning home to Oxford, NC this morning, as I exited I-85 I got a warning display that the left rear tire was at 25 PSI. I pulled into the closest gas/convenience store and rolled up the "put some quarters in and get some air" machine. It was one heck of a machine, in that it apparently took 12 pounds of air OUT of my tire. I think I should have charged them the quarters. So now I have a warning that I have 13 PSI in the left rear tire. The dealership I purchased my car is a few miles north, but the Oxford Chevrolet dealership is less than a half mile away, so I pull up to their service department. I tell the service writer I have the low tire pressure warning and need to get some air in that tire, and he responds that all of his technicians are at lunch and it will be 1PM before anyone can help me (it was around 12:20 at this point). I respond that I just want to shoot some air in the tire, if he will point me to the nearest air line, I can take care of that myself, then we can see if the tire is holding air or not. No can do he says, all the air chucks are locked up in the tech's toolboxes... and from the look I give him, he decides he will go check on that somewhat difficult-to-believe statement. So he goes through the service department door and is back out in a few seconds and says Yep, all the air chucks are locked up. I thank him for his time and indicate that being unable to provide AIR for a tire is not exactly a ringing endorsement for a dealer authorized service department and I roll north on I-85 with a mighty 13 pounds of air to Charles Boyd Chevrolet in Henderson. There are two service writers working and one comes out into the drive-thru bay to ask what is wrong (I bought the car there at the end of May 30, they recognized me, they recognized the car). I say "air" and am immediately asked "which tire" and before you can shake a stick they have an air hose into that tire... And then the writer says "I can hear it hissing..." so there is a new shoe inbound, but the point of this short story is, if you need something complicated, such as AIR for a tire, do not go to the Chevrolet dealer in Oxford, as that is a total waste of your time. To ANYONE at Boyd who reads this: WHY do you even have a service department? You cannot provide air to a Chevrolet owner because "everyone is at lunch"? I feel embarrassed for every employee of your business. What a colossal, total, complete failure. This has been posted to the Camaro6 forum, and I also told Russell Boyd about this in person.

Friendly locally owned store who will help you get your vehicle taken care of, highly recommend…read moregiving them a try.

This place made my day. I got a tire patched in like 15 minutes for cheap. The people are nice and…read moredidn't try to sell me anything I didn't need. 10/10

Frankie at L and D was super nice and knowledgable. I took my 2005 Nissan Frontier (NISMO edition)…read morein for a squeak that it had been making. I had thought it was the serpentine belt; my uncle thought it was a bearing. Well, I should have bet money, because I was right - since it wasn't squeaking when I brought it in, Frankie drove it around a little until it started making noise, and confirmed with me that it was the serpentine. He also pointed out that I was due for new brakes, which I was aware of. He quoted me extremely fair, honest prices for both jobs. L&D charges $65 per hour for labor, and the serpentine belt was a 30 minute job - and that's what I was charged for. Some shops have a "one hour minimum" that they like to charge for (or at least they do in California) and I was happy to see that wasn't the case at L&D. He also patched a spot on some wiring where a rodent had decided to nibble, and rotated my tires, all for no charge. Everyone at the shop was very polite and kind. I'll likely be returning in the future.

Fast, professional and good clean work. Fast turn around time and great prices for the convenience…read moreof mobile service.

He was contracted by a body shop when we hit a deer. He incorrectly put the piece running up the…read morewindshield 3 times. It flew off going down the highway at 70 miles an hour. Lucky for us it never hit someone else or caused my wife to wreck with my child in the car. He was a no show multiple times, with no call, to fix the problem. Finally I told him not to worry. We would get someone else. I would not use his services.

Trust me this is the best body repair company in the Tri-County area we have had so many great…read moreexperiences with them they have great prices and they do amazing work We can't say enough about this organization the team is so responsive and always available even on the weekends we can strongly recommend this company if your car has been in an accident and has bodywork needs get a price from this company it's not just the price they'll do a great job and save you or your insurance company money Thanks