I'm genuinely confused by all the positive reviews for this company. I initially called and left a…read morevoicemail requesting a quote but didn't hear back for several days. I followed up with another call and finally reached someone who scheduled a time to provide an estimate. They arrived late and then left without giving me a price. After reaching out again, I eventually received a quote that was shockingly high--more than double the other estimates I had received. Despite that, I still wanted to give them the benefit of the doubt based on their reviews. I asked if that price was just for the initial deep clean or for all future cleanings. I was told it was only for the first visit. When I inquired about the cost of regular cleanings going forward, they said they would find out and get back to me--then I never heard from them again. It felt like pulling teeth just trying to give them a fair chance. I'm sharing my experience so others know what to expect. Fortunately, I found another company with much more reasonable pricing and a stronger sense of professionalism to clean my home.

I recently purchased a condominium in Las Vegas, Nevada. The unit is two years old, and the unit…read moreneeded an extensive and thorough cleaning. Mama's Cleaning cleaned my entire condominium (all of the bathrooms and bedrooms, the dining and living areas, and the kitchen). The price that Mama's Cleaning charged for the cleaning was good, and I intend to use Mama's Cleaning again. Thank you very much, Mama's Cleaning!

What a great experience!!…read more Pricing is based on the square footage of the location and the requested tasks. I asked for Bathrooms specifically. I prepaid for the estimated quote over the phone. Max, with the back office team, confirmed my schedule and was available if I had questions. Carla was my cleaning professional. She arrived early, showed up with all her tools and solutions in hand. She put on booties as she entered my home. She walked the two bathrooms and then got to work. She ran over by 30 minutes. Max, called to confirm the extra time so Carla could continue to work. The whole time Carla was available for questions and asked for my inspection after the work. She was very pleasant to talk to and helpful. Tip was added to the invoice after the work was completed. No need to hand over cash or deal with cards. The work was beyond great. Dusted, mopped, trash emptied, mirrors clean, trash liners added to the dust bins, and even the paper label put over the toilet cover and seat to show it had been sanitized. Great team Carla and Max. You set the quality bar super high.

Review Update: I got a call from Douglas who reached out to ask for my feedback about the whole…read moresituation. He was apologetic, took my opinions well, and even discussed some lessons learned we both took from it all. Ultimately, he took the notes and helped make it all fair for both of us. I respect and appreciate the time you took to resolve this, I know you didn't have to do that. Thank you for your consideration; despite the miscommunication it was always a pleasure to work with you and your team. ---Old Review--- Decent clean overshadowed by frustrating coordination... The ladies that came to clean our house did a good job, I won't deny that. But the whole process would have been a lot smoother and less frustrating had the coordination and billing been more upfront. I requested a move out cleaning and had coordinated pricing based on square footage and rooms with someone over the phone. They knew what they were quoting me for. I'll admit, my rental did need a little more work but it wasn't in obscene condition by any means. I thought superb maids' pricing was competitive, until the day of the cleaning. Only 2 hours into the cleaning, I got a call, they hit me with an additional $315 dollar fee because they needed more time. They gave me the option to not pay the fee but that meant "prioritizing" certain areas and not completing the move out clean. When I booked the service, I got the impression that the cost was a flat fee for the specific service. At no point did they discuss additional fees with me. Also keep in mind that on their website, under the move out cleaning page it specifically says: "Tasks are defined and approved before the service begins -- pricing is fixed in advance" Which was very misleading in my case. The staff were all friendly, and good to work with (as good as it could be with a situation like this I suppose). But the whole situation left me blindsided and with a bad taste in my mouth. If you're looking to hire superb maids, they'll do a decent job, but make sure you ask about fee pricing up front so you don't get surprised on the back end. P.S. check your trash bins after a move out cleaning. One of the "typical" services included with move out is supposed to include "trash removal", yet they left trash in my bin which was a no go on my move out inspection with my landlord.

Pleasant and timely! Alexandria pays attention to detail and leaves my house fresh and clean!read more

I hired ScrubLV for a 1 person - 4 hour deep clean of my 2 bedroom 2 bath town home. I actually…read moredidn't have them do my guest room so it was just my master bedroom, 2 bathrooms, kitchen and living room area. We keep our home pretty clean but the deep cleaning takes time and energy and we had a family party coming up so I wanted a little extra help. The lady who cleaned our home was nice I wish i could remember her name. she showed up with her own supplies and came on time. we did a walk through in the beginning and end. I told her my focus points which were my bathrooms, kitchen, and dusting and wiping down my inside windows. She was transparent with me about one of my showers having mold in the caulking that was difficult to remove and I Understood. I think she did a good job overall but I wouldn't call this a deep cleaning in my opinion. I think if you really want a deep cleaning you need at least 2 people. I think I paid $175 and tipped her $40 as well and I do feel like it was a fair price for the cleaning that was done. I was really hoping baseboards, cabinets, and fridge doors would be wiped down. She did a good job in my bathrooms and oven was clean inside as well but not my microwave. Don't expect them to sweep or vacuumed under furniture tho. I would hire again but maybe 2 people next time for it to be extra clean.

I have used Carol King's Cleaning Service for over 15 years. That has to say how much I trust and…read moream satisfied with her services. The housekeepers have changed throughout the years but I am consistently satisfied with the cleaning, punctuality, fair price, flexibility and friendliness of the entire company. Have also used her carpet cleaning service multiple times with the same wonderful results.

I love Carol. Quality and Value is excellent. She times your…read morerequest to your schedule. And with me, she makes me feel 10 ft. tall. I'm special !!! Hi Carol.

I highly recommend Ladybug Cleaning Co. for their outstanding service both from the Owner, Fernando…read morewho operates, coordinates, fairly prices, and schedules and from the Dynamic Duo Team, Melinda and Yusdelvis who work hard every week cleaning this Las Vegas house by maintaining everything in the stunning detail of showroom quality. It's always a pleasure entering our home experiencing its fresh and clean look with every service that we have received.

Good cleaning overall, better than another company I used several years back. There were a few…read morespots here and there that were missed, which unfortunately I didn't notice until they were gone, but nothing major. This place was pretty dirty since the tenants didn't clean for their move out. 5 ladies showed up, which was unusual, so the whole job only took about an hour and a half. They were all very polite and seemed to put in a lot of effort. I would use them again if needed.

Sparkly did an incredible job on our home. The quality of the cleaning is top-notch and the results…read morewere immediate. For our first time using a service, we weren't sure what to expect, but the team really impressed us. Looking forward to having them back in a few weeks!

Not the greatest, sadly. What wasn't great: - Floors still…read morehad debris on them and looked unmopped - Counters still had dust on them, and you could see where they went but didn't do the entire surface - Shower floors did not look scrubbed - Mirrors were done too quickly and not thoroughly - General lack of attention to detail - Lack of common sense (needing me to help with the user-friendly vacuum, trash bag location under the sink, etc.) - One cleaner was sick (coughing, sneezing), causing fear in us for getting sick - Misplaced priorities (folded laundry in a basket that wasn't requested over the major cleaning tasks required and mentioned above) Overall, definitely not worth what we paid. We'll be shopping around more.

I can't say enough GREAT things about lemon house cleaning! From the first phone call until we…read moresaid good night nothing could've gone better. The two person team they sent was awesome. Our house looked like it was a brand new construction when they got done. I would highly recommend Lemon Cleaning to get the job done.

Outstanding quality! They did a thorough job taking care of our home before the holidays. House…read moresmells great and the team was lovely. Will hire again!

I wanted to take a moment to express my heartfelt appreciation for all that you do. Your dedication…read moreto keeping my home spotless is never unnoticed, and I am continually impressed every time AVANTI comes by. Thank you for being so reliable, professional, and caring--you truly make my life so much easier! A special shout-out to Carmen and her Team 5 for going above and beyond today and taking care of some extras. You did a phenomenal job!

Avanti Lost a Longtime Customer Over a $500 Upsell - I used Avanti Green Cleaning Services for…read moreyears. I was a loyal customer, I trusted the company, and I was happy with the service. That ended with one recent booking experience. I called to schedule a regular cleaning after going a few months without service. Only my husband and I live in our home. We have no children, no pets, and we maintain the house ourselves. We were not asking anyone to clean a neglected or unusually dirty home. We simply wanted the professional cleaning Avanti had provided us many times before. I was told that because a few months had passed, I needed to book a deep cleaning for approximately $500. I explained that $500 was not in my budget and asked to schedule the regular cleaning instead, which was still approximately $300. After that, I was contacted by the owner, Leisa. Rather than treating me like a longtime customer, the conversation felt like I was being scolded for not scheduling more frequently. Leisa told me that because I declined the $500 deep cleaning, she could not guarantee the team would clean anything beyond the bathrooms and kitchen. To be clear, Avanti was willing to charge me $300 while warning me in advance that most of my home might not be cleaned. I explained again that our home is well maintained, that there are only two adults living here, and that we simply needed a normal professional cleaning. Leisa responded that she would put notes on the account for the cleaning team. That made the outcome feel predetermined. I was being asked to either pay $500 or risk paying $300 for only a kitchen and bathrooms. That is not customer service. That is pressure. Companies are entitled to change their pricing and policies. Customers are also entitled to know when a company they trusted for years is now operating very differently. Avanti did not lose my business because I could not afford a deep cleaning. Avanti lost my business because of how I was treated when I declined one.