They were honest that the paint I had was probably still good and offered to check it out for me…read more That kind of service is hard to find. I will be back for my painting needs.

Such a friendly, knowledgeable place. All kinds of painting supplies, from a single brush, to 50…read moregallons of paint to paint your barn! We bought the best paint we found made by Pittsburg Paint - " Manor House!" We want to "Set it...Aand Forget it!" We had horrible paint the first time our house was painted when it was brand new and we found out the need to purchase the best paint available so that we don't have to do it for another 20 years, potentially! Get it doesn't me right the first time! Use professional grade paint - labor ain't cheap! And who wants to think how much everything is going to cost 8 years from now! We wanted to buy local from an independent dealer of paint. Support your local vendors! Amazon doesn't have everything, nor the experts! Don't lose the experts, pay a little more!

I found this store with hopes it would save me time on my way home north instead of going to the…read moreone in south Seattle. I was so right. The person who helped me was also kind and funny and educational. The other store I went to did not seem to care much. I have told many people to go here. He also helped me pick out a better color of white for my kitchen and I love it. While I am glad I am done painting for a while, I will go back here for my painting needs, you should try it too. I do wish they still sold the Divine paint collection.

My wife visited this store about 10 days ago to try to get stain to match our current fence. Guy…read morein the store said he could match it but would need a couple days and would contact us. My wife inquired about exterior latex paints and was told about the distribution supply problem and that we might have to wait on this. No problem. She purchased several gallons of undercoat, a couple brushes etc and left. Since then we've heard NADA from this guy or the store. Today, Saturday the 24th of July, I called to inquire about out order and learned this store is not even open on Saturday, and they don't even have a method to leave a message. WOW a new low in customer service at a time when stores should be busting their chops to deliver. I called the Seattle store and they told me it's a corporate policy to close stores on Saturday if the volume is not there! I could expect this type of penny pinching from a Mom and Pop store (and where ARE those Mom and Pop paint stores anyway?), but not from Rodda, which is owned by Cloverdale Paint of Canada - THE LARGEST PAINT manufacturer in Canada. I contacted regional supervisor Brian Tracy, 425-591-4166, by phone today and since he was "not in" I left a message just inquiring about the Lacey Store and that we would no longer be customers. My advice: shop elsewhere!

I went in for help matching my cabinet for color and sheen. At first, we found the perfect color…read morebut the wrong sheen. After 3 visits I was pretty frustrated, but Dylan and Andy came through for me. Andy found the correct sheen and Dylan made sure I did not have to pay for the mistakes. I really appreciated how they took care of me. Even though it was a shaky start it is how you finish that counts and I left feeling taken care of. I will be back for all my painting needs. I especially like this location and all the staff.

Always surprised with how cool Sherman williams employees are. Picked up some paint for my…read moresubcontractor today and Dylan helped me out. Gave great advice and was an all around good dude.

Good supplies for your painting needs and with pro advice…read more However, shortages are everywhere and Sherwin Williams is not immune from that. They have the base paint but are unable to mix a custom color as the tints are in very short or null supply. I suspect they reserve what tints they have for their commercial painters. Lowes was able to mix me a small batch (1 qt) however. I look forward to S-W being back to normal.

The employees at Sherwin Williams helped me and my husband pick out our paint colors for our home…read morewith great knowledge! The man who helped us was so nice and informative on which colors looked good together. We definitely would not of been able to do this alone, and would have ended up with a house that looked funky! So glad we chose to go in and have someone help us get our project started.

High quality paint for a much better price than SW. I worked with a painting contractor who liked…read moreusing Miller paint. I think this is predominantly a contractor driven store. Customer service has been fine for me but I also knew what I wanted. They did an excellent job color matching the color we had picked out from a different Retailer. If you were a homeowner DIY person you may not get as much helpful customer service information as some of the retailers like Lowe's or Home Depot but you will get a much better product at a much better price. So far I have no complaints.

Awesome customer service and outstanding paint knowledge. They helped me pick out colors for my…read morehouse, and were able to answer all my questions about their products. I even sent my in-laws there for their house painting!

As a woman, I completely agree and appreciate that curbside pickup is not an option after 6pm. Very…read morelarge selection at great values. All of the staff have often asked if I needed help finding something. All completely friendly. I also appreciate the military discount they offer to help pay respect to our nation's service men and women.

Service horrible Phone service 45 minutes on hold without…read morean answer. Employee helpfulness. Non existent

I have bought paint here for my last 2 houses. The staff are great at asking questions to guide you…read moreto the best primer and paint for the job, depending on the color, what you are painting on/over (what color, walls, cabinets. etc.) and there are various options depending on your budget. I am always happy with the quality of the paint and the service.

Matched old wall paint perfectly. Great service and prices are way lower than Sherwin Williams.read more

Need to redo my front door. It wouldn't stain anymore so I needed help. The staff there…read morelistened to my woes and gave me suggestions. They recommended some paint and how to treat my door. I bought the paint and followed their suggestions. Door looks great! Thank you.

On January 20, 2022 at 8:30am I walked into my local Mallory Paint store to buy a gallon of…read moreBenjamin Moore Aura Bath & Spa paint for $87. When I opened the door a loud bell sounded to alert the employee that I was there. Nobody home. So I walk around a little and I see an employee sitting at a computer with headphones on. Ok, maybe he's doing work stuff. He looks at me and says nothing and does nothing. After 15 min I ask him if he's the only one working and he says "yes, can I help you?" No you can't help me because you don't want to help me. I had to go to DT Olympia to get this paint from a different Benjamin Moore dealer. I will NEVER take my business to Mallory Paint again.