Wow. Wasn't going to use Dobrich because of the negative reviews. Realtor suggested them so I…read morecalled them. Stacy was GREAT! Extremely helpful and answered all my questions. Rick showed up to pump the tank looking professional and even laughed at my poop jokes. Glad I didn't listen to the reviews. I was told that they just took over business in January 2021

If I could give a zero rating I would. I lost my home in the fires in Butte county. I called to…read morehave a quote for myself to conspection. The lady they called me from this business was extremely rude and even laughed at me at one point on the phone when I was trying to explain our situation. I will never go with them for any services. I highly recommend against them. Find somebody else!

Absolutely amazing experience with Tom's Septic from start to finish. From the first phone call, to…read moregetting the appointment scheduled, to how quickly they were able to get out to the house - everything was easy, professional, and exactly how customer service should be. Jason called me when he arrived and immediately set expectations for what he would be doing, what to expect, and about how long the process would take. He was incredibly easy to talk to, answered questions, etc. You could tell he genuinely cared about doing a great job and making sure I knew what was going on. Jason was awesome. It's refreshing to work with a company that makes the entire experience this easy. Amazing people, amazing service, and an amazing experience all around. Tom's Septic has absolutely earned a customer for life. I wouldn't hesitate to recommend them to anyone!

I can't say enough good things about Tom's Septic and especially jason, who I had the pleasure of…read moredealing with. I originally called Jason out because I thought my septic tank needed to be pumped. He drove all the way out to my property, took the time to look everything over, and then gave me an answer that honestly says a lot about the kind of person he is, "Save your money--you don't need to pump the tank." Instead of taking my money for a service I didn't need, Jason identified that the actual problem was roots clogging the intake to the tank. He could have easily pumped the tank, collected the money, and sent me on my way, but he chose to be completely honest and upfront with me. That kind of honesty, integrity, and professionalism is hard to find these days. Jason put doing the right thing ahead of making a quick dollar, and that speaks volumes about both him and Tom's Septic. If you need septic work done, I would highly recommend Tom's Septic. Having someone show up, diagnose the real problem, and tell you when you don't need to spend money is exactly the kind of business I want to support. Thank you, Jason, for being honest and treating me right. You've definitely earned my trust and my future business

Was anxious about calling due to the reviews, but glad I called. Tech came out quickly, resolved…read moreour issue, gave us some plumbing advice, and was reasonably priced. Will call again for future issues. Thank you!

They advertise no fee to come, however I called on Sunday for a leaked I had to shut the water off…read moreto stop, and lo and behold They wanted to charge Over $150 Just to come ( on Sunday), not counting whatever the cost would be. Since I'll need to wait until tomorrow, I'll call Big D's

Hegenbart has helped me with septic service and assessments in Paradise and Chico. Great to work…read morewith.

I called for a second opinion on a property in Escrow - while they could not service my area, Eric…read moretalked me through who to use and even gave some recommendations on what to look for. He spoke with me for about 10 minutes, I really appreciate his time and effort. I will be using them in the future!!!!

The crew responded same day and did a great job. They spent the time to educate me on my septic…read moresystem since I was new to being a septic tank homeowner and he provided me with some education on ways to maintain the life of my septic system. Accessing my lid was definitely a challenge and they not only rose to the occasion, but did a fantastic job of putting everything back where they found it when the job was done. Highly recommend!

Got a quote for services and said to wait for other quotes. Ended up having some bobcat work done…read moreand had them dig out my septic. Called AAA and told them what I had done and said they could pump my tank and to call me back when they were ready as this wasnt a rush job only something I was doing as I was "in the area". Nobody called me back so we went to Redding to see relatives. Got back in the car and found out that AAA had trespassed on my property and had pumped my tank without my permission or signed authorization. I wouldnt let anyone on my property without supervision or authorization especially if I didnt know them. The choice is yours.

Levi and his crew did an excellent job of replacing our septic tank. It was a challenging job,…read moreinvolving cramped and limited spaces. However, Levi worked with us to select the best location for our relocated septic tank and chose a tank that best served our needs. We couldn't be happier with the job he did. He was efficient, and fair. His crew, Vinnie and James really know their stuff! When they were done, the yard was neat (though full of red dirt...) and they even offered to haul of scrap concrete from our earlier plumbing issue. We highly recommend them.

I called to make an appointment to have septic checked-some gal answered the phone like she was on…read moreher own phone. Instead of mentioning the name of the company I had to ask if this was magneson-"yea" she says. All I needed was to hear gum chewing from her. I set up the appointment-a no show, no phone call . I bypassed her and left an email asking why a no-show. The husband calls and gives me a story about one of his guys got hurt. what a waste of time.

Jason and his team are exceptionally good at what they do. Great customer service and a fair price…read more Highly recommend this company.

Been using this company for several decades. Wouldn't waste my time with another septic company…read more Very stand up individuals. Highly recommended.

They came out right away to pump my tank. They were very nice and explain everything to me. I would…read morehighly recommend them if you're looking for septic issues to be taken care of. Jade M

I have worked with Mark at Paradise Sanitation with both my clients properties and my own…read moreproperties. He, his staff and office have always been very professional. They go above and beyond to do a good and honest job. I have not had the same experience with a few other septic companies in Paradise. If you need a septic inspection or pumping, calling Paradise Sanitation is an excellent way to go. Tammy

This was the BEST choice I could have made! Quality service, very great price, and Jason is so…read moreknowledgeable. His customer service is impeccable! He responded to my request very fast, listened to need & ACTUALLY CARED about my issues. I had my septic tank located, dug up and pumped out and thanks to Jason & his crew I can flushed my toilets again & always know where my tanks are!!! Jason gave me several ideas on types of risers to use, how to kill & keep roots from growing in the tank and a few more REALLY important & handy tips. Hands down the BEST company I've delt with in years. Hats off to these gentlemen, they saved my sanity & restored my faith in humanity all in one trip. If you are thinking of using Jason's company trust me no other calls are needed, hire him!!!!

We hired Jason Slack to create a pad and an access road for the drilling rig for our new well…read more It was a real pleasure to work with Jason. His estimates were straightforward and clear. We knew exactly what to expect, and he delivered exactly what he promised, on time and on the budget. Jason clearly cares about the quality of work and the results. He is easy to work with, and we really enjoyed his professionalism, good humor, and his amazing skills with the equipment. He was flexible when we needed some changes and gave us some good advice along the way. He is honest and trustworthy. Now the pad is ready, it looks really good. The access road is ready too, and it is so good we may start driving on it just for fun. The site was left clean and ready for the next step. Excellent work. Thank you, Jason! We are glad we found Jason Slack Construction and will hire Jason and his crew again soon. Looking forward to it.

Quick response time and honest pricing. Atlas has become my go-to plumbing company -- when I got a…read moresecond quote elsewhere, it came in at nearly double what Atlas charged for the same job. Highly recommend.

I hired Atlas to replace a kitchen faucet & shower valve at a residential property in Chico that I…read moremanage from out of state. Both the owner & technician knew I relied on an onsite property manager since I couldn't always be present. The first service on 5/9/25 required 5 return visits over 3 weeks. Replacing the sink faucet caused a pipe to burst. The tech told my onsite assistant, who thankfully insisted on being present during the repairs, that he'd caused it, but the owner later called about his $665 invoice & insisted it was old pipes, so I paid in full. The tech later returned to restore sprinkler power he'd turned off, replace the well cover he'd left off, & replace the shower valve, since he'd initially ordered the wrong part; he came back again to install the correct one. I returned to the property 3 weeks later & found a large pool of water under the kitchen sink. The owner sent the same tech back, who showed me the leak was caused by piping he hadn't tightened. He confirmed I wouldn't be charged for that visit. A few days later, while I was still onsite, I called Atlas for a clogged disposal. The same technician was dispatched & demonstrated that he'd gotten the disposal cleared of eggshells & working before he left. It clogged again the next day, & that same day the new shower valve also broke. Frustrated, & before making any accusations, I hired another plumber who'd worked on the home for years (unbeknownst to me) to check Atlas' work, willing to pay extra if it turned out everything was legitimate. He found a P-trap cut too long had caused the disposal clog, & that the replaced shower valve wasn't the correct model. He charged $175 to fix both properly. When I called the owner to discuss my hesitation to pay his $436 invoice, he became furious, raised his voice, accused me of trying to dodge payment, & touted his years in business & online reviews. He mentioned he could be recording our call & insisted he should've been asked back since he guaranteed his work. I was shaken by the exchange & followed up with a detailed written account to protect myself. Given his hostile, unprofessional behavior & the shoddy work another plumber had to correct, I didn't pay the invoice. After one email exchange, Atlas never followed up, & it's taken me over a year to speak up after a traumatizing experience. I'm documenting this so no one else, especially other women, has to go through what I did, & because Atlas seems to prioritize its online reviews over actual customer experience & quality work.