Absolutely amazing experience with Tom's Septic from start to finish. From the first phone call, to getting the appointment scheduled, to how quickly they were able to get out to the house - everything was easy, professional, and exactly how customer service should be. Jason called me when he arrived and immediately set expectations for what he would be doing, what to expect, and about how long the process would take. He was incredibly easy to talk to, answered questions, etc. You could tell he genuinely cared about doing a great job and making sure I knew what was going on. Jason was awesome. It's refreshing to work with a company that makes the entire experience this easy. Amazing people, amazing service, and an amazing experience all around. Tom's Septic has absolutely earned a customer for life. I wouldn't hesitate to recommend them to anyone! read more

I can't say enough good things about Tom's Septic and especially jason, who I had the pleasure of dealing with. I originally called Jason out because I thought my septic tank needed to be pumped. He drove all the way out to my property, took the time to look everything over, and then gave me an answer that honestly says a lot about the kind of person he is, "Save your money--you don't need to pump the tank." Instead of taking my money for a service I didn't need, Jason identified that the actual problem was roots clogging the intake to the tank. He could have easily pumped the tank, collected the money, and sent me on my way, but he chose to be completely honest and upfront with me. That kind of honesty, integrity, and professionalism is hard to find these days. Jason put doing the right thing ahead of making a quick dollar, and that speaks volumes about both him and Tom's Septic. If you need septic work done, I would highly recommend Tom's Septic. Having someone show up, diagnose the real problem, and tell you when you don't need to spend money is exactly the kind of business I want to support. Thank you, Jason, for being honest and treating me right. You've definitely earned my trust and my future business read more

The best septic service hands-down. They offer senior and military personnel discounts. Also, they are very accommodating regarding scheduling. read more

I received same day service for blocked septic system and septic tank pump out. Tom's came promptly with two trucks and they were able to fix my problem . Very happy with their service and I will use them again. read more

Septics are no fun when a home owner has to deal with them, especially with our older rural homes. Costs are what they are in this day and age. The technicians are always nice and helpful to us ladies. The response times have been right away or at my convenience. Their answering service assured your calls will not go missed! read more

Recommend Tom's Septic! came out the same day. They were honest, explained the process and charged fair prices.

Jason and his team are amazing. Tom's septic too the stress out of a messy situation. Very honest about what they have to do and what the price is. Even tell you how you could save money. I had no problem digging out the hatch to my septic because he told me the money saved. Also, the team works quick, I was surprised how fast the came in to fix the problem so I could go on with my day. read more

Can't say enough good things about this company. From their fast response time to their do whatever it takes to get it fixed attitude. They shared their wealth of knowledge, we're more than fair with price. They should be your only call if you need septic service. read more

5:30 Sunday evening and my septic tank backs up. I called Tom's who I've used in the past. I got an answering service that told me I'd get a call back. Jason called within ten minutes and had a crew at my house within twenty minutes to take care of the problem. I highly recommend Tom's Septic. read more

AMAZING SERVICE! These gentlemen are responsive, fast, professional, neat, and really great! We had a flooded system due to the rain. Our problems were solved (at night!) in less than a few hours from my first call until the time that their big beautiful truck left the farm! We highly recommend this service! Thank you very much!!!!!!! read more

Outstanding Service!! I called this morning at 9 and Roy was here, waiting for me, at 12:30. He was very professional and courteous, and explained everything that he did, and what may need servicing in the next few years. However, the clogged toilet in my main house still persisted. I had no idea where the clean out was. 30 minutes after Roy completed his pumping, the owner Jason came out in his work truck to find the clean out, take a video of my tank, and he and his helper Shawn got the toilet working in 20 minutes. These guys, and this company, are THE BEST!!!! Jason and his family are locals, so I'm keeping my money in local, honest tradesmen! I can't recommend them enough!!!!! Thank you Jason, Shawn and Roy- you guys are stars! Oh, let's not forget.....the price was amazingly reasonable- I was pleasantly surprised! read more

Ethan and Roy came out the same day I called and located, dug up, pumped out, and recovered my septic tank. Great guys. Couldn't have asked for better service. Would highly recommend!!! read more

We had some hiccups in the beginning getting our septic tank replaced, but once the project started, everything ran smoothly. Jason, Shaun, Jamie and Chris were all great! We appreciate their transparency and professionalism. Also, we appreciate Chris and Jamie's humor and wonderful thoughtfulness! They made sure we regained our toilet usage as quickly as possible. Our concrete was damaged by their heavy equipment. Jason was made aware and made sure our concrete was fixed. We really appreciate Jason's professionalism in making sure our concrete was back to how it was and for getting someone to come have it fixed. We are pleased having this company hired for this project and plan to connect with them for future services. Thank you for your fabulous service! read more

I would definitely recommend. Called them and within half hour they came it to pump our septic. They were quick, efficient, and friendly. Did a great job. They told me straight away that I could save 150 dollars if I uncover my lids myself, which we did. And our tank was missing a simple ABS T piece on the inside and the owner offered to show me what I needed and how to put it on if I wanted to do it myself or he said he would put it on for 25 dollars. I really liked the honestly and how he offered to even show me how to do it even though that would mean he would lose money. I opted to just have him do it since he had the part and I really liked the honesty. He was also friendly and funny too. I definitely appreciate them and would highly recommend. I've been telling all of my friends about them. read more

We had Toms come out to pup our trailer that we are living in during a remodel. My husband at that time inquired about our septic tank. He expressed to them that I had lost my wedding ring about 18 mos ago and was hoping it could be rescued. Everyone was hoping for the best but knew it was probably unlikely, then there is was in the tank! One of the guys jumped in to get it. They were professional and took care trying to locate the priceless piece of jewelry. read more