Emile Henry in Wilmington Delaware is the United States headquarters for this French Company. If…read moreyou go to their website or Wikipedia you can learn the extensive history. I was introduced to their kitchen items by my daughter. I'm impressed with the quality and durability. I love the design and color selection. I recommend you search on Amazon, QVC or elsewhere. I'm reviewing the product. I love a company and product with a long history. Where you buy and how much you are willing to spend is up to you. I'm recommending.

Placed order on 11/20, was told it will take 4 weeks. When nothing happened I sent email and was…read moretold it is taking longer which was fine. I emailed again 8 weeks later and was told my items are in stock and they hoped to ship by 2/1, see below Hi XXX, Sorry for the delay in getting your order out. We have since the 2nd week of November been working with a skeleton crew since over half of our warehouse has been out due to Covid. We are a small unique company with unique products that have been overwhelmingly popular over the summer and holidays. It seems like everyone has been baking and wanting to update their kitchen since they are spending so much time there. We are trying to keep orders shipping with the few that we have working. This being said our shipping has taken longer than we have ever expected. Your order has been processed (we have the stock) just waiting to ship. Please note that we don't charge for your order until we ship. Your credit card has only been preauthorized. We hope to be back to normal shipping schedule the 1st of February. Thank you for your patience. Peggy Goins | Website, Customer Service (O) 302/326-4800 (F) 302/326-4810 | Direct Line-302/356-2171 pgoins@eh-usa.com 802 Centerpoint Blvd, New Castle, DE 19720 I got an email today telling me the order has been cancelled. I went to the website and found they have stock on at least one of the items in my order, expect now at a price that's 50% higher than when I placed the order. At least fulfill the portion that's in stock vs using this as a way to try to force me to pay more for the same item!!!

We bought a stainless steel refrigerator, as well as a front load washer and dryer. There's a small…read moredent in the side of the refrigerator so it was about 50% less than it would be at a regular store, and the dryer had some paint on it, so the set was marked down. We got a great deal on all of it, and couldn't care less about the blemishes. Delivery was offered, for a small fee, and was on time and professional. The appliances are wonderful, everything was great. Thank you!!

I purchased a washer and dryer. They came the very next morning to deliver, install and remove my…read moreold washer dryer. It was easy and a great deal!! They have been working great!

Generator Installed Incorrectly, Not Reliably Operational, and No Accountability…read more We had an extremely poor experience with Martin Porter and Clark Sales & Service. Martin was our primary point of contact and the person we relied upon to advise us regarding the appropriate Generac system, generator placement, available options, covered circuits, and coordination of the installation. Our 26 kW Generac generator was installed in approximately July 2025. During the following year, it experienced repeated operational problems and failed us during two power outages. When we needed the generator in May, it did not operate because of a failed circuit that the technician described as an extremely unusual problem for a generator of that age. The more serious problem occurred during an extended power outage and heat wave. Although we had specifically agreed that our well pump and HVAC would be backed up, neither operated on generator power. We were left without water or air conditioning during the outage, creating exactly the health and safety situation we purchased the generator to prevent. Martin did arrange for the electrical contractor to return and correct the problem. The electrician initially appeared to believe that the well pump and HVAC had been connected properly, but later claimed that those items had been omitted from Martin's work order. Regardless of how the mistake occurred between Clark Sales & Service and its contractor, the critical circuits we expressly requested were not connected, and no effective quality-control testing was performed before the system was placed in service. After completing the corrective work, the contractor did not test the system to confirm that the well pump and HVAC operated on generator power. We later tested the system ourselves with a different electrician and confirmed that the corrected system was working properly. We have received no meaningful acknowledgment or apology from Martin or Clark Sales & Service for the incorrect installation, lack of testing, or substantial inconvenience and physical discomfort it caused. After the corrective work was completed, I directly asked Martin to call me and acknowledge what had happened. He did not respond and has not communicated with me since. We also would have considered a larger, whole-home Generac system, but Martin did not adequately explain or present those options. We now intend to upgrade through another provider because we no longer have confidence in Martin Porter or Clark Sales & Service. Based on our experience, we cannot recommend Clark Sales & Service. Anyone using this company should insist on comprehensive testing under simulated outage conditions before accepting the installation.

Great customer service and always seem to have the part we need, even the rare ones! Well worth the…read moredrive and appreciate not having to wait for the mail to deliver something we need right away when something breaks in the middle of a job!!

Excellent customer service as I was trying to re-wire a sentimental lamp for my 93 year old dad…read more They were super helpful and kind in my 2 trips there in 1 day and got what I needed to complete the project!

Experience with Cameron's is usually pretty good. Most recently, however, I was looking for a wand…read moreused to adjust the opening of miniblinds and/or the small plastic pieces which go in the end of the wand and hook to a mating piece on the blinds themselves. Cameron's had neither. An employee helped me look and suggested an alternative solution using a hook screw.

I have just recently discovered this great local hardware store and I find it to be staffed with…read morepersonable people who enjoy their job and clean and efficient. They have knowledgably people, and I was even able to get my windows screens repaired very quickly. From now on, I will always check here first before I go to the big box store.

I purchased one of Edgecraft's Chef's Choice 610 slicers a couple of years ago through Amazon…read more Actually, it's my second one. While there were a couple of minor design changes since my first purchase, the machine has been consistent and a very good value for the price. What prompted me to write however, is their excellent customer service. My slider had simply stopped working. I figured it must be the fuse and went on a hunt for an online manual which might tell me which fuse to get. I couldn't find an online manual, so I called the company. The phone was answered (by a human being) who said "well, why don't I just mail you a replacement fuse?" She proceeded to mail me TWO... To my home in Canada.. free of charge. Kudos to EdgeCraft. I will most definitely purchase their products again!!

I just want to let everyone know about a serious problem with the Chef's Choice (Edge Craft…read more2006100) kitchen shears. Stay away from these and save your money! Even though they claim to be made of stainless steel, if they are it's very cheap stainless steel as they have rusted and stained very badly! This is $60 down the drain as Edge Craft won't replace them and won't even return my calls or emails since November 13th 2014. I wonder what other Chef's Choice (Edge Craft) products are equally as defective. Don't risk it! There are better for the same money.

We ordered a custom shower pan unexpectedly after the off the shelf neo-angle "center" drain pan we…read morebrought did not work out because the drain hole lined up with a floor joist. The pan was ready for delivery as promised and was delivered within 2 days. We had issues with the freight driver who didn't allow inspection until we signed and accepted delivery. A quick call to Maryland Custom who called the freight company quickly resolved our issue. The pan itself was very impressive and feels solidly well made. It also made a big impression on my plumber. We are very happy.

We purchased a shower pan 10 yrs ago so this is a reliability review. I remember the process of…read moreordering and delivery was seamless and that it is a very heavy product so you need two people for install. We love the product. Use it daily. It is very solid - like standing on bedrock. None of that flexing you get with fiberglass. It will never leak. Just recommended the product to a neighbor that had kitchen ceiling wiped out by a leaking custom tile shower pan the eventually leaked - like they all do.