I walk into the Bath, Kitchen & Tile Center and was welcomed by Crystal. I drew a picture of our…read morekitchen in our previous house. Then I drew a picture of our existing kitchen, and she knew exactly what was needed. My husband and I went in and selected the cabinets, countertops, tile, and floor. We explained our needs, and with her knowledge of the products we quickly put it all together. We setup an appointment for her to come to the house. Everything was measured and within a few days she had a floor plan. We tweeted a few things (she wanted it to make sure it was what we wanted), and we signed a contract. She and the builder came back out to the house for a final measure. The entire design process went so well. I can't wait to show off my new kitchen.

Jane, Ashley, and Crystal are very knowledgeable about cabinets and tile. I found each saleslady…read moreto be very friendly, courteous and caring. These ladies go above and beyond to achieve the look for your home. They listen well to needs and concerns. I highly recommend stopping in to view the merchandise and discuss creating your dream kitchen, bath or other area in your home that you're looking to decorate. You won't be disappointed as this store offers all price points.

Mark Yost from Kenwood Kitchens has been amazing! We began working with Mark in early 2020. With…read morethe delays with covid and needing to receive the proper permits (outside of Kenwood) our kitchen renovation ended up starting at the end of 2021. The team at Kenwood has been nothing short of phenomenal, understanding and patient with us this entire process. We love our cabinets and we LOVE our new kitchen!

From the owner: Kenwood Kitchens can design and provide cabinetry for any room of the home including - kitchens,…read morebathrooms, closets, bars, built-ins, laundry and mudrooms. Kenwood Kitchens can also provide a turnkey installation for any of the projects listed or just install the cabinetry only.

1 Star - Pet Supplies Plus (Aberdeen, MD) Dog Wash Station…read more I have been using the self-service dog wash at Pet Supplies Plus in Aberdeen for over five years with my 90-pound Golden Doodle, Aloe. Until recently, I've had a number of poor experiences. Unfortunately, my most recent visits were extremely disappointing. When I arrived to bathe Aloe, I was informed that customers were limited to only two towels because the store's dryer machine was broken. While I understand equipment issues happen, I don't understand why customers should receive less service because of a problem with the store's equipment. Anyone who owns a large dog knows that properly drying them requires multiple towels before using the blower. Aloe is a large Golden Doodle, and I typically use several towels to remove as much water as possible before turning on the dryer. I politely asked for a third towel and was refused. What made the situation even worse was the employee's attitude. Rather than trying to find a reasonable solution, I was essentially told that if I wasn't satisfied with the towel limitation, I could simply not use the wash station and go back home. This was after I had already traveled to the store, carved time out of my day, and prepared specifically to bathe my dog. As a paying customer and someone who has supported this location for more than five years, I found that response completely unacceptable. The interaction felt dismissive, unaccommodating, and lacking any genuine concern for customer satisfaction. Providing one additional towel for a large-breed dog would have been a simple and reasonable accommodation. I was also disappointed by the condition of the dog wash station itself. The store displays signs stating that stations are disinfected between customers, but the cleanliness of the equipment told a different story. The blower nozzle was covered with dog hair. The shampoo bottles had visible hair and residue on them. Hair was present on equipment that customers are expected to handle. The station did not appear to have been thoroughly cleaned or disinfected despite signage indicating otherwise. The photos I took speak for themselves. As a customer, I expect three simple things: * Clean and sanitized equipment * Adequate supplies to complete the service I'm paying for * Respectful and accommodating customer service when concerns are raised After more than five years of bringing Aloe here, this was by far the most disappointing experience I've had. Management should take a closer look at both the cleanliness of the dog wash stations and the way customers are treated when legitimate concerns are raised.

I love the Aberdeen pet store. All the employees are knowledgeable and very sweet. They know me as…read moresoon as I come in. They ask about my pets. It is my favorite pet store.

I would highly recommend Kitchen Design Center by Gramophone!! My kitchen cabinets were delivered…read moretoday. I was impressed with the professionalism, friendliness and care in which they took in setting them up. The experience that I had with the Kitchen Design Center was 100% first class from the moment that I walked in the door. I will never go anywhere else in the future for any remodeling to my home. Thanks to everyone at Kitchen Design Center.

My husband and I took off work to come here this morning to see potential options for our kitchen…read moreremodel. We were discussing our thoughts before going in and were parked in a spot designated for this store. An employee of the store rudely told us to move because it was for his store. He had an oversized red truck that he was unable to park and probably shouldn't have if he can't park it. We moved to another spot but then decided if patrons could not park in a spot designated for the store they are going to and are so rudely addressed it's not worth our time and money. Good job on losing a sale.

REICO promises me the world as delivered nothing! I ordered kitchen cabinets from REICO, and then…read moreasked them to install my new Miele dishwashers. REICO charged me $600 for the dishwasher installation. BUT- the person who installed the dishwasher had absolutely no clue what he was doing. First, he told me that the wrong parts were sent. I spent four months arguing with Miele over this. Turns out- the right part had been sent originally! Then, the guy installed my dishwasher and in the process of installing the kickplate, knocked out the electrical wire. Miele had to come do a service call even before the dishwasher was installed. All in all, I spent SEVEN MONTHS before I had a working dishwasher.

My wife and I wanted to get our kitchen done and walked into a Reico shop in Bel Air with the…read moreintent of hiring a designer to give us some ideas, which we would then use to hire contractors to execute on our own. The design people we met were excellent, and gave us the vision we sought (we had a general idea of what we wanted, and they ran with it to give us a complete vision). What surprised us, is that their price quote for the materials and services to execute on the vision. We got new cabinets, new stainless steel appliances, and new granite counters. They came in under our budget. The crew they sent in was fantastic. A group of brothers, they worked hard, and delivered craftsman level attention to our kitchen. They weren't just "banging it out", but treated us like it was their kitchen. I was really surprised, and really impressed. The huge surprise came just this morning, 2 months later. The new fridge seemed to be leaking water. I called the Reico shop to get a number for the Maytag service line (figuring it was under warranty I should call them), but the Reico guys came out in under 10 minutes, identified the problem as a simple cracked valve, replaced it, apologized, and told us to call if anything else goes wrong. These guys are awesome. Great product, great price, and 5 star customer service. I told Bryon (our Reico rep) that he could take pictures of our kitchen no problem, and if he wanted a reference to just say the word. He appreciated that and said I should just write a good online review if I am that pleased. No problem Bryon, this is my honest and heartfelt review. Anyone getting a kitchen remodeled should visit Reico. You will be happy with the results.