It's my favorite bear diner to go to there always willing to accommodate and is very professional high-quality customer service. The food is also great. read more

We were really impressed by the food. Good variety, including fun things for the kids. Not too pricey. Service was great. Our waitress was friendly and helpful and on top of refills and anything we needed. We really enjoyed the experience and the atmosphere. The kids keep begging to go back. read more

Who is managing this place? Hosts standing around or bumping into each other while standing around with people waiting. Zero training -obviously. Sad for them. One host had so much hair in his eyes I'm surprised he could see. Maybe he couldn't. Turkey dinner was cold- couldn't find waitress to tell her. At least they comped that meal. Flies buzzing around- waitress says, " they are just trying to get in out of the cold" - guess she hasn't been outside since April! That place has gone waaaaay downhill. It was dirty too. read more

Fantastic waiter, fast & consistent service. I ate too much, their 1/2 pound Bacon Cheeseburger, the Best ever!

The food is portioned good its your typical diner crackerbarrell type of place. Service can be a hit or miss

I've eaten here twice now and learned my lesson!!! If you like hospital cafeteria food, then this is the place to go!

Service was fantastic! Our food came out, extremely hot and with great time. Celebrated our birthday and loved every second of the huckleberry ice cream. read more

Black Bear Diner was amazing! thank you Aurora for getting us the food. everything was so good!

The environment was super nice and warm, Hannah was our server and she was so sweet,nice and quick to take care of us. The quality of the food was 11/10!!! Very recommended and big dishes to cover all your hunger. read more

Black Bear Diner Layton - a table full of food - Diners Near Me - Layton, Utah

After going to this location ever since they opened their doors we will NEVER return. They have consistently gone down hill over the course of our last 4 visits but their handling of a To Go Order last night slammed the door shut on ever going there again. I tried to order on line and by phone before giving up. I drove there figuring it had to be a better exerpience in person - I was TOTALLY wrong. The two young women working the front desk had apparently never been trained in how to do a To Go Order. The first one simply could't find the Open Faced Turkey Sandwich in the computer, so pulled in another person to help. Although getting the order entered took a tremendous amount of time, that wasn't the worst of the situation. I ordered the following three meals. 1. Fish & Chips - the only order that was correct. 2. Open faced turkey sandwich, with gravy on the side, along with a side salad with Ranch Dressing on the side. The gravy was NOT on the side, there was no side salad at all. 3. I ordered ribs - NOT PRIME RIB, which I was charged for. When I had to return to the restaurant (thankfully just from the car and not from home) because I had only two of the three meals ordered. The following ensued. I returned to the counter saying I was short a meal. The young woman helping called the manager over. He said "We are out of Prime Rib." I said I had't ordered prime rib. However, I was also more than a little confused by the fact that I wasn't told the order was short a meal and offered a chance to change what I wanted. The manager's explanation was "Well, as you an see we are busy." As if that was an excuse for what amounts to tryig to rip off a customer by keeping their money, not offering a substitution and seding them on their way. As I said NEVER AGAIN. I'm not saying ever to Black Bear, simply to this location, where people are obviously not trained. In addition to the above when I when back to the front desk to check on my order, I was told I had to go to the counter. Question, why wasn't I told that when I placed the order? read more

My first time at a Black Bear Diner. It was a nice meal. I had Chicken & Waffles, as it's my guilty pleasure and I always have to try it when I see it, so at this point I'm a bit of a Chicken & Waffles connoisseur. This one did well by me. The waffle was nice and crispy, syrup was good, and the chicken didn't disappoint either... it was big! One thing I didn't love was just how much breading was on it though.. of course it's fried, I know there's going to be breadcrumbs.. but something about them overpowered the dish. It had some tasty seasoning on it, and good flavor, but that flavor made me lose some of the syrup & waffle taste that's an important part of the dish. My wife loved her chicken fried steak. Side note: We witnessed a pretty crazy thing happen while we were here. When we were waiting for a table, we found a hostess that clearly didn't want to be there. She couldn't be bothered to actual try to put on a nice face and treat strangers with kindness. We never had to put up with her luckily, but we watched while we waited and throughout our meal at her get clearly fed up with customers simple requests, roll her eyes, the list goes on and on. I wanted so badly to take a video! I've never seen anything quite like it before. I don't fault Black Bear, I just don't know how she could keep her job much longer there. I know they are still newer... The girl didn't effect this review at all. I'm sure we will be back to try some more things & see if we get dinner & a show again! read more

We've been to this particular location several times and the food and service are constantly on point. I especially like the sausage. They make their own and it's got a lot of flavor. The pancakes just take me away to my moms. If you're really hungry try the Bigfoot chicken fried steak. It's very good and more than enough. As chain places go I've never been disappointed with them from Cali to Oregon now Utah. I've even been to the original one in north Cali. Some of the biggest bear claws I've ever seen as well. read more

Great service and great food at great price, when in there today and it was great like always. Service was friendly and quick definitely will be coming back. read more

UPDATE**** We have eaten breakfast here at least once a week since they opened. It seems like since the training staff left the warm friendliness from the staff left with them. Josh is great but we always sit at the bar and today while we there there, not one single staff member smiled at us or said hi or asked if we needed anything. It's a totally different feel than it was a couple weeks ago. The food is still fabulous so that keeps us coming back for now. The staff was great and I love the training team that is here teaching them all the way this chain runs. The food was fabulous!! We sat at the bar and had a great server named Kasey. He was friendly and knowledgeable about the menu. It was really fun watching the kitchen staff and seeing the operation of the place. Did I mention the food was fabulous? If you like pancakes in the slightest, you have to try their sweet cream pancakes. I would have to say they are better than Sills read more

If you are looking for a large helping of delicious food, Black Bear Diner is a great place to go! Eating here made me feel like I was going to walk outside to the Yellowstone wilderness or a small mining town. But alas, I was actually still in Layton. We came as a group of 6 adults and 4 kids. We had to wait about 10 minutes for them to get a table set up for us, but once we got in there was plenty of space. The whole place is very roomy and you don't have to worry about being less than an arm's length away from another table. We ordered our food; we all got breakfast foods, which felt fitting for the environment. I got the hobo omelette with the red potatoes on the side and a biscuit. It was delicious! There was a ton of food, which filled me up but didn't tip me over the edge. The omelette was delicious! The hobo omelette was filled with different meats, onions, and spinach. The potatoes were perfect! I put some of the habanero hot sauce on everything - perfection! Hot, but the perfect amount of flavor. I was disappointed with the biscuit. It was huge, but a little dry, and hard and crumbly in some places. I would probably go for the pancake next time. The waitress was friendly, but a little quiet. Service was about average; not bad, but not great either. She was present to help us with our needs. Food didn't come out right away, but we didn't have to wait an exceedingly long time either. Overall, great food, average service, and an atmosphere that makes you feel like you are on vacation in a wilderness, tourist town. I'll most likely be back! read more

Black Bear Diner Layton - Joe's Hobo Omelette (620 cals.) Hobo omelette with red potatoes as the side and a biscuit. - Diners Near Me - Layton, Utah

It tastes good,large amount ,nice place,the only thing is you might need wait, because it is popular.the waitress is nice and kind,very good service provided.I definitely want visit this place more. read more

Black Bear Diner Layton - Benedict - Diners Near Me - Layton, Utah

I ordered the "Denver Omelette " with hash brown. I have never had such a BAD Omelette or Hash Browns. The hash browns had been left on the grill probably since lunch and I was ordering dinner after 4 pm. The hash browns were more like kettle chips, but only hard on one side but weren't eatable or didn't even taste good. The Omelette wasn't an Omelette, it was just egg as base with loose vegetables and ham on top or inside a folded egg with a little cheese on top. I told the waitress but she didn't have any interest. Couldn't even get a refill on my water. read more

Great meal! It has a really fun environment as well. The restaurant is clean and the service is wonderful! We travel a lot and have found multiple locations of the Black Bear Diner. Yea! It is on our travel list of guaranteed good meal no matter which state you are in. The menu is diverse so you never have to order the same thing. My husband loves the breakfast choices, while my son loves their burgers. Always worth the stop! read more

Ms. Kelley took very good care of us. My husband never had to ask for coffee refills. She also had an amazing attitude. Loved it! Food was good. Very filling. Totally recommend the California bacon Benedict. read more

Yep. Still great. The fam came here just before a jaunt through Winco. I had the French dip deluxe which is the tri-tip sandwich plus onions, swiss and mushrooms. One kid had cinnamon roll French toast, another fish and chips and the next a bacon cheeseburger. Wifey had a baked potato. All were fed and satisfied. See you next time. read more

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This was my first time eating at any Black Bear Diner but I must say it was one of the best experiences I ever had. They are by far the best breakfast place I have ever eaten. I ordered the Denver omelette with red potatoes and pancake. It was heavenly. Our server GENNA was amazing !!!!!!! She provided OUTSTANDING service. She made my first experience at Black Bear diner one I will never forget . read more

Black Bear Diner Layton - Denver Omelette (460 cals.) - Diners Near Me - Layton, Utah

Good food! I usually love their cinnamon roll French toast, it was made differently the two times I went in and didn't care for it then, was a bit dry. But prior to that it was Amazing! Their pancakes are awesome and usually very large and fluffy! Over all they have great food. read more

I had a great time here. We came around lunch time and it was a nice relaxing meal. The vibe inside is very homely and makes it feel like you're on a road trip in the California redwoods eating at some stop-on-the-road diner. I ordered the Chicken and Waffles and got to try my husbands Portuguese Linguica meal. Both were delicious. The chicken and waffles were cooked almost perfectly and I loved the crunchy breading on the chicken. Only thing I thought there was room for improvement on was the hashbrowns, they could stand to be cooked a little longer. Also the Cornbread Muffins are divine! The service was fast and friendly, our waitress was great and took care of all our requests with ease. One small nitpick I have about this place is their paper menus, it seems like they would have to print out new ones everyday (which is wasteful) and if they reuse them it's kinda unhygienic. When I worked at a restaurant the hosts would sanitize the laminated menus everyday. Overall a good meal and can't wait to come back someday! read more

The food was good, the service was great, but the a$$hole owner or manager was so obnoxious and overbearing with staff, it made me want throw up my egg and hash browns. He stood in everyone's way, was super overbearing with the guy in the red shirt who was trying to get orders out. I overheard him tell a customer who commented on how busy it was that, "nah, it could be busier" even though I waited for 15 minutes and there were people waiting to get in when we left. What a jackass!! Greedy jerk!! I asked one of the employees if they had healthcare and she laughed and said "nope!" read more

Black Bear Diner Layton - This dick wad owner? would not leave the worker in the red shirt alone to do his job. - Diners Near Me - Layton, Utah

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Food is a solid 4 - we had breakfast. Atmosphere is off the charts. Great effort was taken to totally customize the diner with a bear theme, including the ketchup bottles. A great and fun experience. read more

Get there early!!!! Food is amazing lines are long! Portions are more than generous and the staff is delightful Update on 2-14-20. We told the hostess we would sit at the counter yet when someone else walked in as a party of two yet only one was there they hustled her on immediately didn't even offer to us. Mind you we are sitting next to the hostess stand very disappointed read more

My wife and I love the Black Bear blackened salmon dinners at the Layton, Utah location. Every item in this top quality meal has always been so perfectly prepared that our taste buds are astonished every time we have ordered it, so we choose this dinner nearly every time we visit. Even their cornbread muffins (included in this dinner) are to die for--the best we've ever tasted. Does this place just happen to have an over-the-top chef that always gets our orders? Or do all of their chefs magically excel in preparing this amazingly delightful salmon dish? Or is it that we always eat there at around 4 pm when the restaurant is not very busy? Generous portions mean we nearly always have extra food to take home too! Black Bear chefs and staff -- we can't help but love you! read more

Absolutely bad service. Waited 50+ minutes for our food for 2 people and the restaurant was slow. I heard multiple staff and a manager talk like they were in jr high and all there jr high drama and we're simply just goofing off. I get you wanting to have fun at work but your work comes first then you can have fun and joke around with co workers. It was ridiculous. And the tables and floor were not clean and everything was an absolute mess. read more

I think this restaurant is breakfast oriented. One of our party of six ordered breakfast and it looked very good. Others ordered lunch and for the most part were disappointed. The fish and chips were frozen when cooked and not very fresh. The fries were soggy and not very crisp. The grilled cheese sandwiches were comprised of minimal cheese and not appetizing. Will not return unless for breakfast. Prices are high as well. read more

Nothing fancy but great home style food , reasonably priced & great service! Highly recommend!

Chicken and waffle is good at Black Bear Diner. Great for breakfast. Wait time wasn't to long this morning. Only about 20 minutes on a Saturday morning! read more

Black Bear Diner Layton - Chicken & Waffle (1190 cals.) Chicken & Waffle (1190 cals.) - Diners Near Me - Layton, Utah

I live in Florida and I crave their Cheeseburger salad everyday! Great family breakfast spot.

As a server, I'm appalled at the manager's behavior. I called and was very nice (at first) because I got the wrong gravy. No big deal right? Just give them a call and they'll make it right. Wrong! The manager will tell you all about how she's had wrong door dash orders and how she has a bachelor's degree. However, when I asked how she was going to make it right, all of a sudden I'm mean and getting hung up on me! NEVER giving them another dollar. She refused to even give me her name. So if any of you higher ups read this, it was the layton store about 730 today Sept 16 read more

BESTPANCAKES EVER! We absolutely love Black Bear's pancakes! They are a sweet cream pancake that is fluffy and delicious! It comes with the house syrup that is the best addition to an already mouthwatering pancake! We have also tried the country fried steak, bacon, the ScramBOWL, country red potatoes and a country fried eggs Benedict (limited time special) that were all very very good. The only things as have had that weren't amazing was a burger (nothing special) and the sausage patties (didn't care for the spices in the sausage). Other than that, black bear tends to be our go to when we want breakfast food! read more

Establishment was fairly new and clean but already getting dusty. My kids enjoyed the Black Bear themed decorations. Food was average quality with decent portion sizes. Iced tea was grossly over-sweet. Don't order salads there, I've seen fresher lettuce at McDonalds. Now the kicker: Service was atrocious! On top of failing to bring out enough utensils, bringing the wrong side dish, and with two dishes stone cold to the point they were inedible (cold biscuits and gravy anyone?), the server (young brunette, large glasses) was just air-headed and unapologetic beyond belief. All of this wouldn't have been such a big deal but she would disappear from view for 10-15 minutes at a time, leaving us to hopelessly crane our necks while trying to convince our kids to eat pancakes with a spoon. And before you ask - no, it wasn't busy, it was a Wednesday evening about 5pm. Worst $46 I've spent at a restaurant in a while! Conclusion: I'll leave this place to the senior citizens, they're the only ones who seem to frequent it. read more

I love the cute atmosphere when I eat here such a cute bear theme. I definitely will be needing a to go box as they give large portions of yumminess ! Go Hungry! read more

Black Bear Diner Layton - Diners Near Me - Layton, Utah

The cashier or hostess, Hanna, was very sweet. And she is the main reason am I giving this a one star. I get home and my food is NOT what I ordered. I ordered the chicken parmesan, the one with the pasta and I get home and I basically have a dinner with grilled chicken, pasta, a little basil and diced tomatoes. Not even any sauce. But seriously? How do you make a mistake like that? If you're doing takeout, make sure to check everything. My brother and dad got what they wanted. But I DID NOT. I don't even get to have dinner, thanks alot. read more

I went for breakfast and I've never been a huge breakfast fan before. This was exactly what I needed to get my day started off right. Eating here was the right choice! The portions are great and decently priced and the servers are attentive. I guzzle down water and at most places I get a few refills but anytime my glass was half or lower it was filled in a timely manner. This place is great and I will be coming back! read more

SO delicious and really great prices! I had the pot roast and loved it. Also, you DON'T want to miss the corn bread. YUM. The customer service was great too. I'm so glad we stopped by! read more

We had he best service today at the black bear and for that fact Utah. Josh was an excellent server. I loved that he asked us if we wanted straws or not because I always refuse. Enjoyed our meal too. read more

Black Bear Diner Layton - Delicious. Great service and we beat the crowd!! - Diners Near Me - Layton, Utah

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