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    Black Brothers Roadside Assistance

    5.0 (4 reviews)
    Open Open 24 hours

    Request a quote

    Response time

    30 minutes

    Response rate

    35%

    Services - Black Brothers Roadside Assistance

    Flat tire repair

    Flat tire replacement

    Fuel delivery

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    Recommended Reviews - Black Brothers Roadside Assistance

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    3 months ago

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    2 years ago

    David was great. I locked my keys in the car and he was able to get them out without a problem.

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    2 years ago

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    2 years ago

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    Legendary Towing

    Legendary Towing

    (10 reviews)

    If I could give zero stars, I would. This is the second time this company has towed my vehicle, and…read morethey still cannot clearly explain why it was towed or provide any meaningful information about the authority or process behind it. When I asked reasonable questions about the relationship between the HOA and their towing practices, I was met with hostility instead of answers. The customer service was appalling. Tom repeatedly interrupted me, became defensive, and ultimately hung up on me while I was explaining that I had just come from my grandmother's funeral. Professionalism was nonexistent. Even worse, while I was in the office, I personally heard an employee say, "I'm not helping anyone who can't speak English," before hanging up on another caller. That level of disrespect toward customers is unacceptable from any business. This company seems to believe that because they have the authority to tow vehicles, they don't have to treat people with basic respect or explain their actions. If your business is towing people's vehicles, answering questions and treating customers professionally is part of the job. I will also be requesting the HOA's parking policy and looking into whether these towing practices are being enforced consistently. Based on my experience, I would avoid doing business with this company whenever possible.

    Getting stuff from my car was two days later. I had my laptop, meds, phone, etc. absolutely…read moreunreachable for such a big deal as a tow from Walmart. Much less done notification that it's gone.

    Quality Towing & Service Center

    Quality Towing & Service Center

    (71 reviews)

    Last night, they wrongfully towed my boyfriend's Jeep from my apartment complex even though he was…read moreparked in a designated VISITOR parking spot. The word "VISITOR" is literally painted on the pavement, and there are signs saying the entire row is for visitors. My leasing office was confused too because my apartment complex does NOT even use visitor parking passes, despite Quality Towing trying to claim that was the issue. What makes this even crazier is the photo they sent to my leasing office as "proof" literally shows the tow truck parked directly over the painted visitor markings on the ground. We honestly could not believe it. On top of that, they were extremely rude and unprofessional while handling the situation.. Thankfully, the leasing office stepped in and confirmed the tow should not have happened, so we did not have to pay the almost $300 fee to get the Jeep back.

    I have NEVER in my life dealt with a company this rude. In person and over the phone, the story…read morechanges and even though there is documentation, I have experienced them lying straight to my face (being told my insurance company had not called when their own paperwork said it did which was shown to me by another employee). I stood in their lobby for 15 minutes and listen to a man verbally abuse an employee cursing like a sailor. My car was handled fine, none of my things had been tampered with or anything and the lot seemed secure, but I'd rather push my busted car home than have to deal with this office again. What I find so funny is that they reply to these reviews with information about the person that left the review and the business that was done with them. Maybe when they see this review they can find all those notes about the business they have done with me they couldnt seem to find when I called a half dozen times. Maybe they are taped to my license they couldn't find. They did not do what they said they were going to do. If you are in an accident, I highly suggest you DO NOT let your car be towed to this yard.

    Black Brothers Roadside Assistance - roadsideassist - Updated September 2026

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