Cancel

    Open app

    Search

    Black Diamond CLS

    5.0 (5 reviews)
    Open Open 24 hours
    Updated 1 month ago

    Request a quote

    Response quality

    Excellent

    Response time

    30 minutes

    Black Diamond CLS Photos

    You might also consider

    Recommended Reviews - Black Diamond CLS

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    2 years ago

    Business owner information

    Photo of David K.

    David K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Black Diamond is courteous, punctual and extremely professional! I would highly recommend! David is great!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of David K.

    David K.

    Thank you Jaime, your guests were a pleasure to chauffeur.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of David K.

    David K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Black Diamond CLS

    Cascade Towncar - 6 passenger Yukon Denali XL

    Cascade Towncar

    1.8(6 reviews)
    0.2 mi

    I've used this service for years (hence my kinder 3 vs 1 star rating) but as they've grown, they've…read morelost some of their customer service. I understand small businesses need to manage business, working smarter and harder than the other guys. As Bend continues to grow and attract more discerning customers , more services will be offered and those that don't perform won't make it. This falls in the 'duh' category. So when I was left with no ride at 12:30 am after sending a pic of my itinerary to the email address, it was irritating at best. Also, as I wasn't provided a contact number for my driver, I couldn't call to see what happened. Fortunately Hertz saved me and I was able to rent a car to get home. If it had only been the missed reservation, I could have overlooked it and chalked it up to error after my driver apologized the next morning for the mix up. However, I won't overlook the fact that while the owner went into detail of how he had given the driver the information for a different customer's flight, he never apologized for his error. At the least, there should have been an apology; at best, he should have also comp'd my next ride. I am what they deemed a 'frequent customer' and they've always shown up before when they were supposed to - even at 3:45 am. So I decided to give them another chance. I reached out on a Mon for a pick-up for a Monday pick-up two weeks later. When Sat rolled around and there was no response to the request, I decided that while I may have been a frequent customer, I definitely am not a valued one. And maybe the owner took it as an opportunity to rid himself of pink dollars he deems unnecessary (my partner and I travel together frequently). I'm sure I'll never know, nor do I care. While frequency may have saved me $10 on my rides (unless they landed after midnight), it didn't save me from being disappointed enough in the lack of common courtesy to no longer require their services - especially when I can rent a car and drop it in Bend for less than the cost of the ride and tip.

    Used them a few time, twice they did mot show up and when you need them at 3:30 for an early…read moreflight ....... Don't hire them

    Black Diamond CLS - towncarservice - Updated August 2026

    Loading...
    Loading...
    Loading...