Customer service was outstanding! I hit a deer on the way to work, and needed a rental car while…read moremine was getting fixed. Enterprise came across town, picked me up, took me to my rental car, and when I was done, they took me back to the body shop to get my vehicle. My rental car was in perfect condition, everything was smooth as silk! Will definitely use again, should the need arise.

As always this place alway does a great job, very nice people always explains everything to me…read moregreat job! Thanks

So They give you the option to pre purchase gas through them.. So I got a full tank at $50 dollars,…read moreI only had the car three days, barely used any gas yet they don't credit you.. So what they give you the rental cars on Empty then?? I had over half a tank of gas when I returned it.. so pretty much they will fill it and then charge the next person however much. So I suggest don't pre purchase gas! ALSO! I had the car Tuesday. Wednesday & Thursday, dropped it off at 9:30 Friday morning yet they charged me for the full day.. unbelievable.. Kia Sorento good car however, clean that's about the only thing that gets stars.

Could not recommend less. As I've just been "educated" by…read moreBrady and customer service. This is not actually a Hertz but a privately owned rental company with the Hertz badge on it. I will now be paying $300 extra for not knowing and studying up on my latest LLC's of Bend. Solid customer service practice guys. Blame the customer for picking a car up driving it to another location and dropping it off with another Hertz (with a full tank). I've rented plenty of vehicles and have never dropped them off where I picked them up. It's always been in other cities or air ports. That's how I've always seen rentals. It shouldn't be on the customer to know when specific details pertaining a privately owned Hertz and Corporately owned Hertz. It's on the staff to explain massively costly details UP FRONT like that to customers when they renting from them. Take the Hertz name down. It doesn't serve consumers in an honest fashion.

My fiancée and I were looking for an SUV for her, and out of the four dealerships we visited, Auto…read moreKings was by far the best experience. We first worked with Seth at the Redmond location, where he showed us a couple of Ford Explorer options. Later, we went to the Bend location to check out more inventory and met DJ. He was incredibly friendly, helpful, and made the whole process easy. We ended up purchasing a 2014 Ford Explorer Sport, and we couldn't be happier with our choice. The customer service we received from both DJ and Seth was outstanding. I would highly recommend Auto Kings to anyone looking for a hassle-free car-buying experience.

I had a great experience at Auto Kings. DJ Niello was awesome to work with and made the whole…read morebuying process easy. He answered all my questions, worked with me on the price, and even stayed late so we could finish everything that same day. Everyone at the dealership was friendly, and the process was smooth from start to finish. I would definitely recommend Auto Kings, and if you're looking for a vehicle, ask for DJ Niello!

I reserved a Standard vehicle and when I arrived to pick it up, was told that they were out of that…read morevehicle so I could upgrade to a Full-size vehicle for an additional cost. When I asked if there was anything in a lower category I was told that only Full-size and up were left. I questioned the upgrade charge and was told that it was required. IT IS AGAINST THE LAW TO CHARGE FOR AN UPGRADE IF THE VEHICLE CATEGORY RESERVED IS NOT AVAILABLE. Also, the person said their printer was down so I could not get a printed copy of the receipt/reservation. No walk-around was also done at pick-up or drop-off. ABSOLUTELY THE WORST EXPERIENCE EVER and lied to by the employee about the upgrade charge when I knew it was unlawful. I'd give them Zero stars if I could!

Rented car for 7 days. Within first 5 hours of having car it broke down due to some oil/leak issue…read more Unfortunately I was in between towns on a road trip and I was stranded on side of freeway. It took Avis CS about 2 hours to get a tow truck out to pick up car. They sent me a $250 uber credit to try and use but was in a place where I couldn't even catch an uber so they said I was just out of luck. Needless to say I couldn't use their uber voucher and saved them $250. The tow truck driver said he wasn't suppose to give me a ride(liability reasons) but did anyway because he was nice enough to not leave me stranded on side of freeway. We drove back an hour the wrong way from where I was going to get a new car. The whole ordeal cost me about 5 hours of my trip/life. I continued the rest of rental with no issues. When I called CS later to explain situation and see how they were going to compensate me for giving me a broke down car they offered me 1 of my rental days free. I asked them if $10 an hour is a reasonable rate for the time their broke cost me they said they would throw in future day to rent. Why would I rent from a company that thinks my time is worth $10 an hour. Fantastic customer service Avis well done.

Jeff and his long history is top notch. Never have had anyone else work on my cars for 45 years…read more Master mechanic for 40 years says a lot of integrity and dedication.

This was an awesome experience. I needed to arrange a ride for my daughter from RDM to Bend OR…read more John took charge arranged to picker her up, sent her a confirmation email with a photo and then let me know he had delivered her safely - at 1:25 AM... Thank you John for your service. I highly recommend this company.

John offers not just a great ride service but so much more! He was able to recommend local…read morebusinesses and services to help an out-of-towner plan an amazing party. I was very impressed. He was like family. I can't wait to work with him again.

I went to this dealership looking for a truck. I don't usually like to shop for vehicles because of…read morethe hassles. These guys made my buying experience as hassle free as possible. They were friendly, honest, and bent over backwards to make the best possible outcome for me. I'll go back to them for my auto needs in the future. I hope that helps. If you read this review please tell them Delton sent you. Thanks!

Purchased a car today and it was so easy! Thank you Colby and Bob! You guys are great!read more

I couldn't be happier with the service, communication & price! I went to the dealership & was…read morequoted 3x what I paid at Happy Danes & it wouldn't have even corrected the issue. HD was honest, upfront & finished the work quickly! I take my review of the service I received very seriously & stand by it 100%! Great people you can absolutely trust!!

I was told that my car's front brake pads were at 10%, I inquired about the price, $400 for a…read morecomplete brake overhaul, they won't just replace the pads. Also suggested to change the spark plugs. I don't have that much, picked up my car without any work done Well today I had a friend, who is a mechanic at one of Bend's largest auto dealers, take a look at the brakes, he said they didn't need be replaced, the pads has about 30-40% thickness. They also recommend new spark plugs, but it doesn't look like they even checked them. If possible get a second opinion for an expensive repair even though the reviews are good for a repair shop.