sent my motorcycle in to get service here and additional things done and was not to my liking the…read moreoil wasn't changed the radiator fluid wasn't changed, no new break fluid was added. total waste of money here. slapped a new chain on it and said it was ready.

They're mainly service motorcycles now. They did have one late model used bike for sale, but mainly…read morethey keep busy doing service work. They're friendly even if your riding a Japanese bike

I bought my first ever new Harley here and now I've traded it in 8 years later! This time I went…read morewith a 2026 Road Glide! My sales guy John, the Sales Manager Rich and the finance guy Mark, made it very easy to say yes to the deal I got on the bike and the financing as well. They took great care of me on my trade in and the price of the new bike came out to just a little more than I paid for the Heritage from 8 years ago!! This bike has so much more on it than the Heritage and Sandy took her time with me and made sure I had a pretty good idea of what all options it has and such. It really is a great team at St. Charles Harley Davidson!!

They have a great supply of bikes, but didn't buy one. The service people were friendly, and the…read moreSafety Training Course guys were friendly as well as helpful. I would recommend their safety course to new and old riders alike.

Just ordered a Ducati Formula 73 from Moto Europa and couldn't be happier. Denis made the whole…read moreprocess smooth, straightforward, and actually enjoyable. No pressure, just great service and clear communication. If you're looking for a Ducati, ask for Denis. Top-notch experience.

I'm not a two wheeler, but I was next door in the Moto Museum…read morehttps://www.yelp.com/biz/the-moto-museum-saint-louis?hrid=A27UaJqyrlx-ue8xWgvmpA and popped over here. Lots of inventory for sale here including Vespa scooters and Ducati motorcycles. Some of it marked "sold" and much of it still available. I had no idea that scooters went for just a couple thousand dollars and some really nice motorcycles for under ten thousand. Interesting! Walls of accessories for sale including helmets, jackets, gloves and all sorts of protective equipment for the safe rider. Logo tshirts such as well. I'm now sorely tempted to add a hitch mount on the back of my RV for a Vespa scooter. [Review 14444 overall, 1770 of 2020, number 78 in Missouri.]

The guy that delivered my bike, brought his four year-old male black Lab and he met my four…read moreyear-old female black Lab and the two ran all day together through the Marina grounds what a great day take delivery on a Harley and watch your dog make a new best friend pretty cool stuff pretty cool delivery driver thank you HD

WARNING, WARNING STAY AWAY!!!!…read more This place is the worst to buy a bike. The team is only concerned with the extended warranty. They are a bunch con artist. It is all about the money with them. I have never felt so sleezy leaving a place before. Stay away from this place. Whoever is running this place needs to have a class on customer service. The are so rude and entitled because they wear a Harley shirt. My extended warranty paid for those shirts I'm sure, because it didn't cover anything on my bike. NOT NOTHING. Keep in mind bike my was brand new and the extended warranty that I was pressured to purchase covered NOTHING. Run, roll, glide, or walk far far away from Teds Harley. Check your pockets after you leave, they want every nickel you have since the pennies are gone. I DO NOT recommend. The moment you ring that bell they let out a giggle, "We got another one."

Took my road glide in for the 5k service. They are hecka cool, hecka fast, and hecka well priced…read more Sweet to have a local shop in the neighborhood so I don't have to go to HD and deal with them. I recommend.

These dudes are super cool had my bike transported across country. And yep dead battery. The dude…read moredrove out to me and swapped my battery and got me running again. It was a Monday and I know he was super busy but still did it anyway. Much respect

I needed new tires on my scooter and didn't really know who offered that service. I called a…read morespecialty scooter shop who told me they could "probably do it but most times they end up taking the scooters to Donelson's for tire balancing". So I cut out the middle person and called Donelson's directly. They let me know they had been crazy busy but would order my tires and once they were in I could drop the scooter off and they would "work it in" to get the tires done. This may seem odd but some other places I called wanted me to drop my scooter off that day and let it sit til they could get to it - could be 4-6 weeks they said. Donelson told me it's prob be a week or so once the tires were in. They ordered the tires, called me and let me know. I dropped the scooter off and they had the replacement done in about 2 days. There was a snafu with the wrong tires being ordered and them needing to put a different set on (my fault as I provided the tire size). Even with that taking place it still only took them 2 days. I had paid in advance for the tires and we had to rework the bill due to the tire swapout, but even that was handled with grace and I paid the difference. They also performed an inspection for me while they had my scooter. Overall nice experience - especially compared to the run around I got from some other places when calling around. Reason I took off 1 star is noone there knows anything outside of their specific dept. So on 1 call they transferred me multiple times - from parts to inquire about the tires, then to service to find out how much service cost, then back to parts because I asked another tire related question, then back to service to talk about the inspection. It'd be nice if they were aware enough of each area to speak to it.

I have a Triumph Bobber Black and anytime I need work done Brian always does a great job! One…read moreoccasion, I purchased the wrong crash bars for my bike although the mfg said they would work...Brian did his best to figure it out even taking pics so that I could email the mfg of the crash bars for proof they don't work with my bike. Because of that I was able to get a refund. Even though he couldn't put them on I appreciated his care and patience in the situation. I will continue to patronize Donelson Cycles for my bike needs! Highly recommend for repairs and products!

I was riding cross country in my 2012 BMW K1600GTL and my front ebd started wobbling. I was around…read moreSTL so i found Gateway. They diagnosed a bad-ish bearing and the tire was cupping. It's riding like polished steel now. Not only did they fix it but it was almost closing time and they got me in and even stayed late. They were very upfront and honest, showing me the issues not just telling me and asking for money. They gave a military discount and asked about my military service rather than just the "thank you for your service" platitude. Definitely hit them up if you need anything in STL.

Disappointing Experience with Gateway BMW Ducati Service Department…read more I recently purchased a used Ducati and wanted to get it fully serviced, inspected, and ready to ride. I contacted Gateway BMW Ducati because I expected a Ducati dealership to be the best place to perform the work. On Thursday, July 23, I called the service department and left a voicemail. Their recording said calls would be returned within 24 hours. Mine never was. After hearing nothing, I drove to the dealership on Saturday, July 26, where I spoke with a service advisor named Peter. I specifically requested a quote for a Missouri state inspection, an oil change, front and rear Pirelli Diablo Corsa IV tires, and timing belt replacement. He said they were busy, asked me to wait, and after about an hour asked for my email address, saying he would send the estimate later that day. When the quote arrived, it included several services I had never requested, which significantly increased the price. I immediately replied and asked for a revised quote containing only the items I had originally requested, explaining that I was comparing prices with another Ducati dealer. That was the last communication I received. No one returned my original voicemail, no one responded to my follow-up email, and I never received the revised quote I requested. It's disappointing that getting a simple estimate required multiple attempts and still wasn't completed. I'm giving Gateway BMW Ducati 2 stars instead of 1 because everyone I interacted with was polite and courteous in person. Unfortunately, courtesy alone doesn't make up for poor communication and the complete lack of follow-up. Based on my experience, communication and customer service fell well below what I would expect from an authorized Ducati dealership, and I ultimately took my business elsewhere.

This place rocks…read more Love the staff -- always good and transparent communication about the repairs -- and easy access now from the highway. Been using them for years now but just now getting around to giving them a proper review. Cheers + thank you Flying Tiger!

We have a 1972 Honda 500 four that my wife's Dad bought new. It had not run in more than 40 years…read more Eric and his team restored it to new condition. (2800 original miles on the odometer) It looks amazingly great and runs/purrs like a kitten. They give honest estimates and great work. I highly recommend Flying Tigers Motorcycles for your motorcycle repairs or maintenance needs.