After severe storms rolled through my area over the past two months, my roof sustained enough…read moredamage to require a full replacement. I filed a claim with my insurance company, and Jagris, Inc. came highly recommended as a contractor. From the very beginning of the process, they exceeded my expectations. I've only filed two insurance claims in my life, this one and one a few years ago for an AC unit that was damaged by lightning, and navigating the paperwork can be overwhelming. Thankfully, Jagris and, specifically, JT Trousdale, made this experience smooth and worry-free. JT was professional, knowledgeable, and patient. He walked me through the entire insurance process, breaking down the complex jargon in the adjuster's report and helping me understand what to expect at each stage. There was never a moment when I felt unsure or alone in the process. Once the claim was approved, the contract between me and Jagris was clearly written, being simple, transparent, and free of the confusing fine print that is often found in home repair agreements. Next came the selection of shingles and options. I opted for a ridge roof upgrade, and the final result is fantastic. It not only looks great but will also help keep the house cooler. Jagris made the whole planning phase seamless. The day before installation, Jagris placed protective barriers around the house to prevent debris from causing damage and to facilitate easier cleanup. The installation crew arrived promptly at 6:30 AM. They were professional, organized, and experienced. Before starting, they walked the perimeter of the house to move any items that might be in the way, and they even covered the outdoor AC unit to protect it. I let them work, occasionally stepping outside to check in and offer cold drinks. Not that I would have minded, but no one asked to come inside the house. I was amazed by their work ethic and the speed at which they completed the job. By the end of the day, both the main house and the detached garage had brand-new roofs. The cleanup process was just as impressive as the installation itself. While it's nearly impossible to catch every single roofing nail, they did an outstanding job. I found only a few nails in the driveway, which is a testament to their attention to detail. Since then, I've mowed the lawn and done yard work without running into any issues. Jagris, Inc. is a company that delivers on its promises. Their professionalism, efficiency, and genuine care for their customers set them apart. I'll be using Jagris for any future roofing needs, and I recommend them without hesitation. JT, thank you for your dedication and support throughout this process, and Semper Fi, sir. Thank you for your service.

I have a "no soliciting" sign in front of my house. Even so, a representative from your company…read morejust rang my doorbell and claimed he wasn't soliciting because he was offering a free roof inspection done by drone. I don't appreciate you telling your employees that they can ignore my "no soliciting" signs because what they're offering is a "free" promotion. When a business makes me come to the door to listen to a pitch, it's soliciting. I put up my "no soliciting" signs because when I'm having a bad day with my health issues, it's a serious struggle to answer the door. Plus, I never can afford whatever is being pitched anyway. The "no soliciting" sign saves me the physical struggle and saves your business some time. Please tell your employees to respect homes that have posted "no soliciting" signs, even when they're pitching a "free" promotion.

Local business in Killen area. Father & son team...very…read morepolite and helpful. Great service and fair pricing. Stopped leak and flushed tankless hot water heater.

I have been having problems with my plumbing for awhile now. I have had a very well known group out…read moreof Florence that have made a few service calls to my home. They was rude, acted as if it was my fault and left my bathroom a disaster with waste slung everywhere. Took me 6 hours to clean up their mess. Paxton Agee came today. He was such a nice guy. He explained things to me in a way that I could understand it. He fixed my problem in a very timely fashion. Such a kind, honest, and wonderful plumber. I highly recommend that you give him the opportunity to do ALL your plumbing. He made sure everything was fixed and cleaned up his mess. His prices are great too!! He is the BEST man for the job in our area. He will not only save you money and time but he will also treat you with respect and kindness. Highly recommend him!! ​

Great communication, did what they said and extremely punctual. Highly recommend to anyone needing…read moregutters cleaned or roof repairs.

Jamie came out to my property and blew out my gutters and blew off my roof and did a great job, I…read morehave a 2 story house and he was able to access from back of roof and got everything blown out. I highly recommend him, he was prompt and updated me as to when he was coming and what day. SB

They worked well with my home warranty company and I was pleased with the work they did. They came…read morerecommended by a friend .. they are my new go to plumbers

I've used Crouch & Sons several times for my home, for various things that needed to be done. The…read moreurgency is always high when you're dealing with plumbing issues, and these guys have the same urgency I do even though it's not "their problem." They always get a crew over to me quickly; the longest I've ever had to wait was one day, and that issue was not as urgent as others I've had. I've had different crews of 2 come out each time, and they have all been equally as amazing. One guy even overheard me mention one of my showers was draining slow, so he snaked it and fixed the issue while his partner was addressing my primary issue. The last time I called them to come out, one guy even went through my unfinished crawlspace to make sure the water damage I'd seen was not affecting anything structurally. No matter what, I know they will always do far more than what is expected of them. They don't care if it's "not their job" or if the issue is different from why I called them, Crouch & Sons will always go the extra mile. Like any service professional, they charge by the hour for their work. If you expect them to not charge anything after scheduling your request & sending a crew to your address, simply because they could not help or it was a "quick fix," you don't know how the service industry works. If any labor/service professional comes out to look at a problem, the minimum you're going to pay is the rate for one hour's work. Exhaust every alternative first, and then if you need the advice of a plumber, you're going to pay for their knowledge! They are never out to take your money, so anytime it's been a quick answer to my problem, they will try to do any smaller tasks that I may need while they're here. I will NEVER use anyone other than Crouch & Sons for my plumbing needs. They have been beyond amazing to work with, and I can be stress-free knowing that I have their support for any plumbing issues that may arise.

Friendly team at a good price and arrives on time! Did a great job cleaning my system!read more

R&B installed a new unit to our home last summer. We started experiencing some problems as the…read moretemperatures were getting warmer. We requested a service call and Michael immediately found our problem and it was corrected at no charge to us. He also suggested power surges be installed which we decided to do. Michael was very knowledgeable and explained all aspects of the work we needed.

Had a young man Dakota come look at my ducts and was nice and professional and honest , took…read morepictures to show me exactly what needed to be done this company is always on time and arrives where as some other company in Winston county never showed up so my gain with a better honest reliable company . Could not afford the duct work needed so .... when I come up with money for a new Hvac will probably just get one through sears on a financing program that they have... but start at 3500 and 4000 for a new Hvac ‍

Dusty came out see us. Such a wonderful you guys man! He was professional and honest. We're very…read moreleary of contractors, but he set our minds to ease. So thankful he's the one who visited.

Great company, great communication and great pricing! Highly recommend! .read more

they were prompt, polite and did a good job on roof repairs and so i hired them again to replace…read morefront porch post and they did a good job on that job too. They not the cheapest bid i got but they were available to start immediately and did a good job. Thanks!

This was an all around great experience! We needed some siding work and it was estimated and work…read morecompleted within days. Great prices, great work and I highly reccomend.