Had a motorcycle tire issue Labor Day weekend at the end of the day Saturday. John went and picked…read moreup the tire for us and then stayed late on the holiday weekend to fix. It ended up being the spokes. We are able to get back on the road Sunday and not have to be stuck for two days.

Just finished getting a tire change and dyno run. Very pleased with the service, Jon went the extra…read moremile to ensure my bike was safe for the road. Thanks!

This shop is great. They took in and repaired my wife's Can Am Spyder the same day and this was…read moreduring the Sturgis Rally. The Spyder's steering angle sensor adjustment was properly diagnosed and corrected. We couldn't be happier with the attentiveness and friendliness of everyone at the shop.

Update 10-1-2022 Purchased a new 2022 CFMOTO and after some…read moreissues that I posted the owner call me personally. Raising up to 4 stars to see if my issues get resolved if so I will raise back to 5 stars! Thanks

Rice's Rapid Motorsports (Rapid City, SD) - 1/5 Stars I've…read morehad nothing but the worst service at Rice's Rapid Motorsports in Rapid City. For starters, I bought my 2026 Suzuki GSX-8R there, and I've had nothing but issues with it. My speedometer is 9 mph off, which is outside of Suzuki's guidelines, yet the mechanics at Rapid claimed it's only 3 mph off when they checked it with a GPS. I've had law enforcement verify my speed, and it's 100% 9 mph off. They told me it's within Suzuki's guidelines and there's nothing they can do. Later, I noticed an exhaust leak sound. Upon inspecting my exhaust, I found a factory defect with the muffler where an extra bung hole wasn't welded properly. The mechanics at the Rapid City store told me it's normal because it's a "drain hole" on top of the muffler. This is a direct quote from their service shop. FYI, there is no drain hole, and if there was, it definitely wouldn't be on a welded bung hole on top of the muffler. That was strike two. A couple of weeks later, I noticed paint chipping off my rear disc, which isn't normal. I stopped back at the Rapid City store, and a mechanic came outside to look at my bike, only to tell me it's brake dust and not paint chipping. After doing my own research and talking to two other shops, it's clear this is a defect on the bike. I'm absolutely disgusted with how the Rapid City Rice's Motorsports location is run. The mechanics don't seem to have a clue what they're doing and are giving out bad info that could be a liability. My money will no longer be spent there. For the Rapid City location: You need serious work. Not only is your customer service absolute trash, but you have untrained, un-knowledgeable people working on customers' equipment. That's a huge liability, and it's only a matter of time until a lawsuit comes your way. Your sales reps suck and have no knowledge of the products; I've had salesmen leave in the middle of a deal to go work with someone who just walked in the door. It's all about money in Rapid. I have nothing good to say about this location except if you want to go somewhere where they really don't care or know much of anything, check out Rice's Rapid Motorsports.

Such a great buying experience with the new ownership! Sales was very accommodating and very price…read morecompetitive. I feel like part of the Liberty Powersports family now and will continue to go back for more purchases.

When we bought our machine they assured us we would have excellent service. That we wouldn't have…read moreto wait weeks for service and repairs. Our machine had 150 miles on it when we started having issues. When we called Four Seasons and told them about it they said it was a simple fix and they would work on it two weeks down the road!! He said that was the first available appointment. We assumed having just purchased it they would be more accommodating on repairs! Come to find out this is an issue with dozens of other customers! Not my idea of good customer service! Will not buy from them again!!