took our newly private purchased, used, UTV in for "Power Service" for an inspection & oil change…read more They called a few hours after drop off asking permission to replace the battery which I agreed to. The next day I had to call and request status only to find out the tech assigned was out. They called back an hour later saying it was ready to pick up. Today we went and picked it up. The battery was not replaced. The service manager had an opportunity to make it right before we even walked out the door and chose not to do anything. When we got home we discovered the air filter was not replaced either- $269 later. Im even questioning if they replaced the oil. We will no longer be doing business with them and don't recommend them. Shady and not trustworthy.

Needed a tire in a hurry. Had tire I wanted in stock. Service advisor told me it would be about 45…read moreminutes before bike could be taken in shop. About 45 mins later tire mounted and im ready to roll. Great service and friendly personal. Price was very reasonable. I would highly recommend this this Yamaha dealer. Thanks

If it was possible to leave a review with zero stars, I'd do that. Note the pics I posted of a chat…read morebetween a potential customer and this business owner. BEWARE.. Do NOT wate your time or money here!!!

Purchased a car from them. The test drive proformed by the salesman was well let's say juvenile…read more Screeching tires and red lines. I talked to him about the car and in my position didn't have much of a choice about the purchase due to mileage and price. He advised me there were no problems. It's now day three with this vehicle and am now having to purchase a transmission that almost cost half of what the car did. No professionalism. And was basically lied to

Gage owns the shop, new location, they do graphics and have a mechanic shop. Super stand up store,…read morealways get what you need at a great price! Support the local shop!

From the owner: Motocross Shop that has experience in the motocross community. We race and we love helping others…read morereach their goals in racing!

My 2019 Ram 1500 got dented by hail and took it to a few shops in Rapid for estimates. When I…read morefirst walked in to Dents Plus I could tell that the shop was professional and did quality work - but I couldn't have imagined how great the experience would be. First, the cost: The insurance company estimate was crazy low, and I expected to somehow get hit with a bill for overages alongside my super high deductible. Jody and the team revised the estimate to make sure every single thing was it in line and processed it though Geico with absolutely no push back. They even saved me money. Timing: a majority of my work was PDR and glass so while they had a ton of work going on from the several hail storms this summer, they fit me in within the next week. AND they met me to pick up the car, AND they stayed at the shop until 10 pm on a Saturday to wait for me when I came back late from the airport. I've used around 5 bodyshops in the past (welcome to hail season in South Dakota). I know that these guys will be the only shop I use from now on! Good people, good price, good work and great service.

I picked the right people to fix my baby after she got stuck in that hail storm. Jody and Ruth and…read morethe body man were fantastic. Check them out first, you'll get a great deal, wonderful customer service and friendly help. Not being from around here they treated me like family.

A small one man shop, run by a guy with a good mix of "Old School" and modern skills. He takes them…read moreone at a time and accommodated us as we were traveling. Otherwise, we were going home in a U-Haul. He diagnosed, repaired and tested our charging system and had us working great. This guy even loaned us his shop truck to go for breakfast!

Update 10-1-2022 Purchased a new 2022 CFMOTO and after some…read moreissues that I posted the owner call me personally. Raising up to 4 stars to see if my issues get resolved if so I will raise back to 5 stars! Thanks

Rice's Rapid Motorsports (Rapid City, SD) - 1/5 Stars I've…read morehad nothing but the worst service at Rice's Rapid Motorsports in Rapid City. For starters, I bought my 2026 Suzuki GSX-8R there, and I've had nothing but issues with it. My speedometer is 9 mph off, which is outside of Suzuki's guidelines, yet the mechanics at Rapid claimed it's only 3 mph off when they checked it with a GPS. I've had law enforcement verify my speed, and it's 100% 9 mph off. They told me it's within Suzuki's guidelines and there's nothing they can do. Later, I noticed an exhaust leak sound. Upon inspecting my exhaust, I found a factory defect with the muffler where an extra bung hole wasn't welded properly. The mechanics at the Rapid City store told me it's normal because it's a "drain hole" on top of the muffler. This is a direct quote from their service shop. FYI, there is no drain hole, and if there was, it definitely wouldn't be on a welded bung hole on top of the muffler. That was strike two. A couple of weeks later, I noticed paint chipping off my rear disc, which isn't normal. I stopped back at the Rapid City store, and a mechanic came outside to look at my bike, only to tell me it's brake dust and not paint chipping. After doing my own research and talking to two other shops, it's clear this is a defect on the bike. I'm absolutely disgusted with how the Rapid City Rice's Motorsports location is run. The mechanics don't seem to have a clue what they're doing and are giving out bad info that could be a liability. My money will no longer be spent there. For the Rapid City location: You need serious work. Not only is your customer service absolute trash, but you have untrained, un-knowledgeable people working on customers' equipment. That's a huge liability, and it's only a matter of time until a lawsuit comes your way. Your sales reps suck and have no knowledge of the products; I've had salesmen leave in the middle of a deal to go work with someone who just walked in the door. It's all about money in Rapid. I have nothing good to say about this location except if you want to go somewhere where they really don't care or know much of anything, check out Rice's Rapid Motorsports.

My favorite store in Rapid City SD. Large inventory of clothing and HD merchandise. Huge selection…read moreof motorcycles. I always receive help and very friendly treatment from all staff whether it's the parts dept, clothing and accessory dept. or motorcycle sales dept. I'm making sure when a new cycle purchase is going to be made it will be at Black Hills Harley Davidson nowhere else! So many of the staff come and talk to me and ask if I need help or not and if so, they will go and find or get me what i was looking for, I would like to name and thank the staff personally, but my memory stinks, however I'm sure they do know who they are and know how much I really do appreciate their help. Thank You, Chuck Schulz

Service guys were top notch. I was there for an event and had damage to my bike. The service guys…read moremanaged my expectations but also did their best to make sure i was able to get diagnosed timely. That was very much appreciated. THEN the positive feelings fell apart because as i was talking to the service guys, a sales guy overheard and approached me and stated, "instead of going through all of that headache, why don't you just trade your bike in for a new one". I actually thought about that but was hesistant because i didn't want to get taken advantage of with my trade. My bike is a 2016 CVO Street Glide with about another $10,000 in upgrades. It had critical motor failure but (and here is the funny part), it had a full warranty so, the engine was going to be replaced, not just repaired. The sales guy knew that but still "his boss" (Made it a point to state it wasn't him coming up with this number) offered ten grand for my bike. I laughed and thanked him for wasting two hours of my time and insulting me. i hauled my bike home, had my local dealer put a new engine in it under warranty and was offered $27,000 for my bike by my dealer. If you have service needs, the guys are top notch. Sales? Well, they aren't any different than your typical cheesy sales guy but i'd go elsewhere given the choice. I'll never buy from this place for sure.