I was recently in to get new tires installed that I ordered from Tire Rack (who are owned by…read moreDiscount). The scheduling was smooth, and service was generally acceptable for a busy Friday afternoon. Staff was professional and courteous. However, they failed to notice that my car has offset wheel sizes (back wheels are wider than the front) and they installed one side backwards. While there was no damage, and I was able to resolve this myself, it's definitely concerning that a wheel and tire shop made such a simple mistake.

Set up an appointment for them to reseal or look for a puncture in my tire as it was leaking. Was…read moretold that the tire was bald and they couldn't do it. They tried to sell me another tire. The tire was not bald and just needed a reseal. Went to another tire shop and had that done.

Great family owned business. Always has their customers best interest in mind. Full service for…read moreyour car or light truck.

I just went to Blairsferry Tire and Auto to see if someone could help me evaluate the condition of…read morean old steel rim I want to use on trailer. Thinking that a business that specializes in tires and rims could help me with this, I laid the rim on the counter in front of the "gentleman" with slicked back gray hair, expecting a nice informative conversation. Instead the person was rude, condescending, and acted like what I was asking was the stupidest thing he'd ever heard. This was one of the worst customer service experiences I've ever experienced and I would NEVER spend a dime there for this reason alone. Go ANYWHERE else for your car and tire needs, this guy and this place are ridiculous!!

I needed a new battery. I was quoted 190.- when i got there it was 290.- What upsets me most is i…read moreasked to have them give me back my old battery as it had warranty in it yet. They "claimed" they had sent it away already. Normally old batteries are picked up aprox. every two weeks. I had gone there for oul changes and tires for years and i trusted them. No more.

Cool dudes. I was in and out within 45 minutes. Prices are great too, along with the tires. This is…read morenow my to go place for great tires!

I had an issue with a faulty heated/cooled seat in my 2009 Nissan Maxima. I wanted them to look…read moreinto that primarily but my rear brakes had started making a noise over the weekend. When I came in for my appointment, he said I was not in the system (my fault -I made an appointment at their other site). He stated that he couldn't do work on seat issue, but said he would throw my vehicle up on the rack and take a look at the rear brakes. Within minutes, the very friendly gentleman came back in with an estimate. Within 40 minutes (he said he would put two mechs on the job) I had new rotors and pads! I am very happy with my service. I certainly recommend Boubin to all my co-workers and military buddies (they are very Veteran friendly).

In a pinch, I needed to get a hitch installed on my Mazda CX-5. I called the dealer but due to…read moreCOVID-19 they were on back-order until October. I called Boubin and they had one in stock and ready for me. They were able to schedule an appointment almost immediately. I scheduled it for the afternoon but due to lunch hour meetings, had to bring it in early around 10 am. To my surprise they got it done by 1pm. They quoted me a great price, and did quality work. I highly recommend using them for future service and repairs. The staff is so nice and sweet, which is a refreshing change as sometimes mechanic offices can seem a little gruff. But these men are sweethearts who do quality work and offer fair prices.

Always there to help kim, Yolanda and the rest of the gang get me rite every timeread more

I took my car there for a tire change and alignment, the tires came out good and the service was…read moredecent. However, the alignment was not done the greatest. Fast forward 4 months I came in with a flat tire to get repaired. Long story short they ended up losing my tire and sent my mom all over town on a wild goose chase. In the end, they found my tire sitting in their shop. Now fast forward 6 months I ended up getting a nail in my rear tire. I also noticed that the front right tire was already getting bald. So I took the whole car in and asked them to repair the tire with a nail in it and also to rotate the tires, and check the alignment. The lady said okay and I asked how much for the rotation which she then said its free. So after the tire was repaired I went to get it and noticed the tires were never rotated. Rather than going back in I decided to do the rotation on my own as it is not very difficult. Unfortunately, it was because the lugnuts on one of the tires were on there so tight an impact drill could not get it off so I used a breaker bar and a lead pipe. I was not able to get it. fast forward 3 months, The tire is bald on the outside meaning the alignment was never done. So I took the tire into the shop and asked for them to fix it. The guy there told me the warranty would not cover it because it was an alignment issue. I told him they had aligned it but he then told me it needs to be aligned twice a year. So on 11/05/22 the tires were installed and aligned then on 9/01/23 they were supposed to be aligned and rotated but weren't. I then gave him the tire and he gave me the quote and told me there would be a new tire on there when I came back later. I then went home and my mom called and explained to them how I should have had the tires aligned on 11/05/22 and aligned and rotated on 9/02/23. The lady then tries to say that I never asked her to do any of that back on 9/02/23. She told my mom that she was not there and basically called me a liar. My mom then asks her for her name and she then hangs up. Later that day my mom went back in to pick up the tire they were supposed to repair and nothing had been done to it. The guy told her he did not know if I wanted the tire to be changed or just inspected which makes no sense, I told him it needed to be changed. He also told me he would change it.

I've had a few vehicles and anything that went wrong with them I took them to fareway and they got…read moreeverything fixed with no issues plus having 2 foreign cars Audi and a volvo it's hard to find places willing to work on them at decent prices they've never done me wrong the audi's whole entire front drive train suspension axle all of it i dont remember needed to be replaced and they did it the Volvo had the a/c compressor go out got it in the same day and it was done

High-quality, friendly, and, most-importantly, honest automobile and light truck repair and…read moremaintenance service. They don't try to sell you something you don't need. Plus, Fairway Auto Care is a great value. It is conveniently located just off Blairs Ferry Road for people who work or live on the Northeast side, including Hiawatha and Robins, but also close I-380 and Iowa-100/Collins Rd. making it handy for anyone in the Cedar Rapids / Marion area.

I made an order to be delivered. All came except one item. I called and asked to have it delivered…read more So far I have been on hold for 18 minutes. I called on another line and there was no answer. Ill hang in here and see how long it takes. Order# 1039 2875 734. 25 minutes now Am now taking the rating to a one 35 minutes now. Calling again. i was hung up on!!!!!!!! i will call manager tomorrow. this is purely unacceptable!!!!

Cedar Rapids, is by far the worst run Sam's club that I have ever been in. Most of the employees…read morecould care less about customer service and stand around talking, while customers wait in long lines to check out. Costco doe's so much better, they must pay better, because their employee's always are helpful.

I called these guys to fix a rim and they couldn't decide when to show, Would not waste my time…read morewith these showboats again. Seems like everyone there passed the buck, because when I called their office in Iowa I got thrown around. I Wasn't given a receipt, and come to find out they hire over the phone... Out of state...through creigslist! So some crook got over on me... SHAYDEEE The days of poor customer service are over!

Recently bought a car and needed a rim refinished that had been curbed...these guys and gals did an…read moreamazing job and exceeded my expectations! Will be going to them for any of my wheel repair needs!