After having very bad annual eye exam experiences with other providers, finding Optical Expressions…read morewas truly a breath of fresh air! My family members recommended this location to me after having their own amazing experiences with Dr. George Dowdy. About a week or two in advance, I was able to easily schedule my own appointment over the phone. Sandra at the front desk is so friendly and helpful! The first-time patient check-in process was simple and straightforward. In no time at all, I was called back for my eye exam. I had Dr. Lacey Brinkman, and she was wonderful. She took the time to make sure I didn't leave with any questions, and we were able to order my new contact prescription with ease. Highly recommend Optical Expressions in Clayton for all of your eye care needs!

My son needed an eye glass adjustment only. With the glasses not purchased their and out of town I…read morecalled. They said come on in. Curbside parking in front of the business. The storefront is attractive. Staff was phenomenal and addressed the issue immediately. I think we talked with the owner too! Highly recommend.

I have been going to Eye Care Associates since the late 1980's. The staff has changed over the…read moreyears, but the quality of care remains excellent. Recently, Dr LaPointe and Dr Council have treated me, always with kindness and attention to my needs. The Medical Assistants at the Boulevard office make me feel welcome and are very professional. The Reception staff are pleasant and efficient. Without hesitation, I recommend Eye Care Associates.

I have been going to this ophthalmological group for several years. On my first visit Dr. Matthew…read moreCounsel redirected me to a retinal specialist , having noted a problem with my eyes. Since then I have relied on him for my care. He did the surgeries for the corneal implants. In addition, Both offices are well run--no long waits, friendly and helpful staff, pleasant atmosphere.

I scheduled an appointment to have my eye exam for the first time in 20 years. My husband had gone…read morehere a few months ago (we are newer in town) so I followed suit. I had a wonderful experience! All staff from the front desk to the doctor were so friendly and helpful. I felt at ease immediately after checking in. I had an appointment with Dr. Kadlec. I walked out with a small prescription for reading but also the option of buying over the counter or filling the prescription for eye glasses. I appreciate when medical staff considers financial cost and feasibility. She was so warm and thorough in her exam. I recommend going here if you are looking for eye care!

My glasses kept moving down my nose causing me to have trouble reading. I stopped into Optical…read moreSpecialists and Luis tightened the earpieces so my glasses stayed in place. This fixed the problem. Luis then took the time to explain the optical reason why, when glasses were not in the correct position fine print looked fuzzy. Luis really knows the science behind optics and the guidance he has provided when selecting frames and lenses has always been excellent. And has always provided excellent service. To me Optical Specialists is an excellent place to go for glasses.

We are not clients but stopped in to have a pair of glasses adjusted because the earpiece was bent…read more Louis Loaiza helped us, and got the glasses fixed in no time, with no fee being charged. We really appreciated his professionalism and his help. We will go back when we need new glasses!

Great customer service while at my appointment. Thank you…read more ............................................................ I would truly rate this business with 5 stars, without blinking an eye. I am only rating with 2 stars, in hopes to improve the quality of their customer service, based on a single employees behavior. I walked in today to schedule an appointment. The girl at the front desk was very sweet and got my setup with an appointment. I believe she may still have been in training, because she had to check with a coworker to assure she was giving me the right answers. Props to her in the customer service field! The person (blonde hair) who she was asking the questions, came to the front desk. She wasn't sure on the answer neither, so she yelled to someone else. (My question was: Do they carry a type of contact that is worn overnight to correct someone's vision... So that glasses nor contact are needed in the day.) When her coworker (purplish reddish hair--Trish?) came to the front and treated me as if I was stupid. Her response to my question (in a very pissed off and disturbing way), "Why would someone wear contacts at night and then not wear them in the daytime, or why would someone sleep in their glasses but then run around all day without them!?! That just doesn't make any sense, now does it?!"

I went to Clarkson, even though I promised myself after using them in 2020, to never use them…read moreagain. I should have listened to myself. The eye exam by Dr. Graf was standard and unremarkable. The issues started when I wanted to select lenses and frames. The prices were so high I asked why and she said I had no insurance, which I did. Then the pricing went higher before vision benefit was applied resulting in pricing near the no insurance level. I decided not to order glasses there. Then I was presented with a bill for $99 for the exam. I was told it was for a $50 co pay and $49 for refraction. I said my insurance covered refraction and I had no co pay required. She didn't relent and I paid. I just checked my explanation of benefits a week later and I was correct. Now I have to try to get my $99 back. Never again.

I highly recommend this eye center. They were both professional and friendly and work together like…read morea well oiled machine with personality. The intern examined me, was informative and seemed to personally care.

NOTE: I do my homework BEFORE making appointments, whether it be my health, eyes, auto, hotels,…read moreeven restaurants. I lived in ATL almost 20 years until recently locating to this area two years ago, and I just recently completed building my DREAM TEAM of healthcare professionals in the STL area. Well. Koetting made the cut and i have zero regrets. As a first time patient who has not been to the optometrist since i moved here, I was impressed from the time I placed a call to request an appointment until the moment I arrived for my appointment last week. I was greeted promptly and they used state of the art equipment to administer various tests, which were thorough and the technician explained each test in easy to understand terms. Dr Nick was awesome and honest. I had been told i would need surgery for cataracts soon, but he assured me I do not and they are currently working on my new lenses, which he assured me will be a great improvement over what i was using. If you want the best, this is your place. You won't be disappointed.

Sunglasses hut has a really great deal when you sign up at their store you get at $15.00 lens…read morecleaner kit. I absolutely love having lens cleaner in my car and wherever I go to clean it with me! Love the cloth color and the spray. I have a microfiber cloth at home that I would recommend more than the cloth they give you, but it still works like a charm and is super fancy. Love the spray. The staff was helpful in helping me find the right pair of sunglasses and wasn't pushy. This is the one I chose.

This was one of the worst retail experiences I've had in a luxury-adjacent store. One associate was…read moreoverly pushy to the point it felt uncomfortable, while another ignored us the entire time we were there. There was no balance between service and space -- just pressure or indifference, nothing in between. For a brand that markets itself around premium eyewear, the customer experience felt anything but premium. We left frustrated and won't be returning to this location. I'd rather shop somewhere that understands actual luxury service, like Saks Fifth Avenue or Neiman Marcus, where customers are acknowledged without being pressured.

All the staff are always courteous and very professional. They take the time with you to be sure…read morethat you're comfortable and that you understand what is being recommended. I feel very safe with them. We are lucky to have such a great organization serve us here in our community.

I'm pretty confident in the care. The residents such as the one who examined me recently tend to…read moretake lots of time to explain various conditions and options. Now I understand why one of my eyes cant be corrected to the same degree as its mate, an improvement over last year. I never know which doctor or provider I will see. They seem to work interchangeably. That may be the reason that I don't feel I'm known or seen as a person, even though they seem to know quite a lot about my "rare disease", which is a big bonus for my health. One caution if you go there: watch out for the rolling chairs in the exam room with all the medical equipment to examine, measure and photograph various parts of your eyes .