Outstanding customer service! I live out-of-state, but I saw a frame that I liked on the Eye Bar's website, and sent a message. I didn't expect Stacey Plank, one of the owners, to respond. She replied quickly, explained that my color choice had been discontinued, sent me photos of the available colors, and other frames available. Each time I sent a message, she responded promptly and very courteously to my questions regarding additional frames I saw online, lens measurements for progressive lenses, and insurance information. When Anne et Valentin, the manufacturer, reopened in New York City, she contacted them for order turnaround time. I highly recommend the Eye Bar for those who appreciate beautiful and unique eyewear. read more

Stacey and her team at The Eye Bar carry some of the nicest and most fashion-forward frames in St. Louis. My husband and I both bought our most recent frames here, and we enjoyed fantastic service. For example, they turned around one set of frames the same day to accommodate our travel plans. Their shop dog alone is worth the visit! Highly recommend! read more

I love the Eye Bar and had a really wonderful experience buying glasses there. Let's review... 1 - You can make an eye appt. online. Can everyone PLEASE get hip to this? The internet is not going out of style, and being able to schedule appointments online makes people happy. 2 - Talking to the staff at Eye Bar is practically like having your own personal shopper for eye wear. They're really great at getting to know your style, pulling glasses for you (while happily letting you pull your own), and scrutinizing every pair just at intensely as you do. I mean, choosing glasses is a major commitment, and they totally get that. When I was there, they even took pictures with their iPad (I just typed eyePad there first...yikes), so you can see what they look like in a picture. 3 - They have a dog in the store, and let's face it, I'm a sucker for little shops that have a dog. 4 - Great brands. Cool stuff I haven't seen anywhere in my history of glasses shopping. Keep in mind, this isn't a Lenscrafters, so you're not going to get your glasses in an hour. It probably took about two weeks. It's also probably pricier than a Lenscrafters, but the available options and personalized service are pretty special. I can also take them back if my lenses get scratched, and they give you unlimited glasses cleaner (you can take the bottle back to get it refilled with it runs out). I know, I know - glass cleaner - SEXY! But it's the little things... read more

Great experience today! When we walked in we were immediately greeted by Aaron Burtch, an extremely friendly and helpful sales person. He quickly identified our needs and provided us with many great selections. He took his time to find us the perfect style. He and the other sales person (I didn't get her name) adjusted the frames of glasses we purchased to a perfect fit. We highly recommend this store and will definitely be back for our next pair of sunglasses. read more

Having recently realized that my already super craptastic vision had gotten even more craptastic, I began the search for a new optometrist. I was looking to avoid a doctor inside a chain, as I've not had the best experiences with that (big surprise, I know), but not having insurance I also needed to be mindful of the price. After some Yelping I came across the Eye Bar, and decided to make an appointment after taking to one of the girls at work who had seen Dr. Rick before. Their online appointment booking is beyond convenient and very simple, and pricing seemed reasonable and is listed right on the website, which I really appreciated ($55 for a basic eye exam, more if you wear contacts). Dr. Rick was super nice and very personable. He didn't drag out the exam or push me to get my eyes dilated (which happened to me at a chain once). If you are looking for good optometrist, 5 stars all the way! The thing that knocked them down a star happened when I went to check out... After checking out the frames in their web store I knew they were going to be out of my price range for new frames and lenses. I'm currently rocking Ray Bans, which were about $100 cheaper than anything I was looking at on their site. I was a little worried that they might pressure me into trying on frames at my appointment, but thankfully that wasn't the case. Instead, when I said I had found frames I really liked from a small online company and would need my pupillary distance measurement, she told me that would be an additional $15. Something about how they are legally responsible for the measurement so they charge for it because online companies are not opticians. I guess it's a small thing really, and for all I know this is common practice, but it just seemed a bit odd and felt like a small jab at me not wanting to get frames there. Maybe I'm just being ridiculous. She did tell me to feel free to bring in the new glasses once I get them and they will check all the measurements and the fit, which was nice and I will probably do. Overall it was a good experience and the staff were all very nice. They seem to have a great selection of unique frames, so if you don't mind dropping a small fortune I would definitely check them out (and if not, still go see Dr. Rick!) read more

Loved my entire experience here! The staff is extremely helpful, and they all own multiple pairs of glasses! Most importantly, they were very patient with me...my indecisiveness made it hard to make a decision! There were so many great choices. They even had the ability to take pictures of me modeling my various choices and load them to an ipad so I could see how I truly looked. While I pondered over my decision, they even offered cold drinks to me. It also helped that the owners' adorable dog runs around the store. I definitely recommend getting your next eye exam and pair of glasses at the Eye Bar!!! read more

Eye glasses, & contact lenses....if you need them what can you do? If you've worn them since 3rd grade like I have, you've probably been to a million optometrists, opticians, and other tongue twisting professionals. And let's face it, Eye Exams SUCK! You're stuck in a chair, squinting at teeny letters, hoping your Coke Bottle lenses won't get ANY thicker. And if you're at Wal-M*$rt then you get to pick from a bunch of cheap, crummy frames pushed at you by a distracted "Optician" slurping a Big Gulp and chatting on her cell phone. Thankfully, this was NOT my Experience at the Eye Bar! First off, it's located in one of St. Louis' most beautiful historic neighborhoods; the Central West End. The Eye Bar is NOT in a crummy strip mall off some nameless highway. But DON'T expect the staff to be snooty! They're really nice, down to earth professionals. The day I went a little fluffy dog named "Jango" was frolicking about the spacious office. The exam room is in the basement down some long narrow steps. But don't freak out! The Eye Doctor was awesome. He made the squinting pocess way easier and was happy to explain things to me about my eyes that NO doctor ever has in the 40 years I've been wearing glasses. I truly left better informed. When it was time to choose frames the person helping me actually looked at my face, current glasses, and suggested numerous styles which looked great on me. Wish I could recall her name (a blonde woman) but it truly seems any of the staff there will give you stellar, personalized service. Another thing I liked about the doctor and staff is that they respected MY opinion about "Bi-Focals" AKA Progressive Lenses. Truthfully I do need them, and they sound much better than what my grandparents wore. However I talked with them about my profession (Photographer/Videographer) and flat out said I want to stick with single vision. Instead of trying to guilt-trip me into Bi-Focals, the staff were considerate and happy to let me stick with Single vision lenses. The sales person even suggested frames I can look down through without sliding glasses down my nose. How cool is THAT? Medical professionals who actually listen to you! They have a financing option, and take ALL major insurance plans. They are also happy to write your script on paper and let you leave without ordering new frames and lenses that day. However I'll certainly be back there soon to buy my new glasses. The customer service is personalized, professional, but very laid back. read more

Great selection and fantastic customer service. I absolutely love my new Theo frames!

Can't say enough wonderful things about Stacey and The Eye Bar. They did for me what I thought was the impossible. I was searching and searching for a pair of discontinued (4 years ago) MYKITA sunglasses. I tried 5 other licensed MYKITA dealers before I came across The Eye Bar. I waited months and months from other retailers just to be told they could not get them. The Eye Bar made it happen. They pieced these glasses together for me from all over the world. Just to get me my glasses and custom made the lenses. They gave me back a treasured piece that I thought was gone forever. I will treasure my one of kind MYKITA glasses forever. Stacey was amazing as far as keeping me updated and sending me pictures and seeking my approval and offering other suggestions just in case they couldn't get them. To say they went above and beyond for me is an understatement. I couldn't be happier. I highly recommend for all your eyeglass needs. read more

Aaron spent about an hour in my showroom consultation and eventually helped me pick out a new pair of Matsuda browline glasses. They were also happy to provide new lenses for my current pair of Barton Perreiras that I bought at a competitor that I had a previous negative experience with. The owner even offered to repair another pair that a less careful lab had broken, and assured me that all eye lab work is done in-house. As a new customer, I was very impressed with the professionalism, attentiveness, and helpfulness of the owner and employees. But most of all, I love the owner's two adorable Maltese dogs that greet all the customers! read more

love this place! best selection of best quality glasses! i found this place because i had gone to another place and was dissatisfied with the fitting (or lack of fitting) they had done on my glasses. while there they noticed a mistake in my lenses that required a new lens to be place (something about the fit in the frame). i was so fed up with the other place at this point that i asked the eye bar if they would fix it. they told me they would but they would have to charge me for new lenses and encouraged me to take them back to the place i got them where they would likely replace them for free due to the fact i had just bought them and there was a mistake made. i went back to get my free replacement lenses and have never gone anywhere except the eye bar since! i found this place because i am addicted to oliver people's glasses for their style and durability but they are quite expensive...they helped me look through oliver peoples selection but then also introduced me to other brands that were less expensive that they thought i might like. and they were right! they will also special order anything for you and go out of their way to help you find whatever you are looking for. incredible service, incredible selection. what more could you ask for? read more

What an amazing place to buy prescription glasses. Though on the pricey side, the glasses I have now are the best prescription glasses I have ever purchased in my life. I got the MYKITA brand. The two owners and staff are awesome and go out their way to make you feel right at home. Bottom line: If you want a 5-star turnkey experience and the best glasses for the long term go here! read more

The Eye Bar experience is something you just can't describe! I previously purchased eyewear from the big chain shops, but never again! The Eye Bar staff was very friendly and helpful from the moment I walked in the door. The exam was quick and painless. All my questions were answered, and you can believe I had many being a first time progressive lens wearer! They offered me a refreshing drink while I looked over their selection of frames. No old, stuffy-looking frames here! Moriah took her time and helped me pick the perfect frame for me. The staff also made sure I didn't pay more for unnecessary options. If they feel a lens brand will be better for you, they will recommend it even if it costs less. Who does that? Most places try to upsell everything, but not The Eye Bar! Their recommendations were exactly right, too! I see clearer, I'm able to read comfortably now, and I look pretty sharp, too! Choose The Eye Bar for your next pair of eyewear! You won't regret it! read more

By far the best eye glass shop in St. Louis. Jared, Stacey, and all of their staff are extremely knowledgeable, friendly, and helpful. The Eye Bar has a great selection of frames you won't find in other shops around St. Louis and they're always looking for the latest fashions and technology to improve their offerings. If you're looking for a new pair of glasses or sunglasses check out The Eye Bar in the CWE. I love my SALT. frames and I'm looking forward to going in to get a new pair of OGI frames soon. read more

If I could give The Eye Bar more then 5 stars I would! Stacy and Jared are so helpful. I've been wearing glasses for years and the ones they helped me pick are by far my favorite. Also to their credit my husband (who has never worn glasses) enjoyed the experience. We highly recommend the Eye Bar. read more

Wonderful customer service every time I return for a frame adjustment. The team remembers me and is very friendly. They have a great unique section of frames, best bet for CWE. read more

I have bought several pairs of glasses over the years from Stacey and The Eye Bar and they are absolutely the best! Just got my first pair of progressives and they are perfect. I would highly recommend them to everyone! read more

Excellent service! I have been shopping for glasses for days but was disappointed in the chain stores' selections. I came to Eye Bar because of the Yelp reviews and was pleasantly surprised by the rep's courtesy and honesty. I needed frames for work, not too fashionable, and budget-conscious. She whisked around the store picking out lovely frames for me while I sat at the bar. All frames she picked looked great, but one pair of frames was just perfect for my face - and I never would have picked the style! No sales pressure, which I appreciate. She told me to like the store on yelp or Facebook and she would give me 15% off my frames. I am so happy with the service at the Eye Bar and will definitely come back for my next pair of frames! read more

I always like to support places in st. louis, however i was down at pi eating pizza in the west end last month. I stopped in the eye bar afterward and from the beginning I thought the store was very cold and the customer service was just as bad. There was another customer in the store and apparantly they wanted to help them much more than me. The store had a very small selection and i felt like the staff was very rude so i left quickly to enjoy the rest of my day. The west end is better to go for eating and drinks, i would just have to pass this place up and by my glasses somewhere else. read more

Super cute environment with an incredibly helpful staff. We stopped in for an out of town emergency and they were able to accommodate us with ease. If we lived in town this would definitely be our local spot to come into. read more

I have been doing business with the Eye Bar for years, largely because of Dr. Rick G'Sell. I placed an order last week for refills of my contacts. There was an error---not sure if it was them or me, so I called to complain on Friday. When I got back from an out of town on Sunday, (two days later) I found samples hand delivered to my door. It was a very satisfactory solution to my problem. Thank you read more

What an experience! Jared and his team go so far beyond the traditional eyecare model; they will change the way you view the dreaded annual eye exam! The difference here is in the trained staff of opticians who listen and address your needs--not just cash in on the sale. When they say they will build you a wardrobe of eyewear suitable to your lifestyle, they truly mean it! Their professionalism, service, knowledge--and of course their selection of fabulous eyewear--will make you want to trade your shoe closet for a frame cabinet!! read more

Stacey and Jared are great to work with! They helped select the exact Pair of Salt Optics Sunglasses On Line, that are just right for me. Their Prices are the Lowest and Shipping is free. What I especially liked is that because of their Volume they have the ability to have the Factory send Glasses to you quickly, if they do not have them in stock. No need to look further. The Eye Bar, St Louis is the best! read more

The Eye Bar saves my sanity not once but TWICE! Having a baby has proven to be dangerous for my eyes with her little crazy hands and finger nails. Twice she has sliced my cornea and both times The Eye Bar has gotten me in right away with their doctor. They provided me with the numbing drops to get rid of the pain and set me up with how to heal. I don't know what I would do if I had to endure that kind of hurt for long. Thanks to everyone there!! read more

The Eye Bar is completely on point in every capacity. The aesthetic and staff are lovely, helpful, and knowledgeable. The optometrist is friendly and quick. The frame selection is better curated than any I've seen in the city. There are few things, shopping-wise, that are more encouraging than walking into a boutique - knowing you'll shortly be dropping a decent amount of money - and finding a staff that is right on trend and always helpful. Not once did they cross that line into off-putting, placating salesmanship, nor did they become overbearing in their assistance. They did listen to what I was looking for and bring me about 8,000 beautiful options. My frames arrived earlier than anticipated and fit perfectly. Stacey was very attentive when we ran across a billing issue with my insurance. She followed up consistently over the course of almost a week to ensure everything had been smoothly resolved. The entire experience encompasses just exactly what a local business looks at like its very best. Cheers all around. read more

I got wonderful eye care by The Eye Bar, The employee very informative and empathic,Better price. Perpect Service, Recommend Them.!!

My car was broken into and my beloved sunglasses were stolen. I scoured the internet and couldn't find a replacement anywhere, but then I found The Eye Bar. Not only did they have exactly what I wanted, but their customer service was absolutely impeccable. I live in California and I was thoroughly impressed by the remote shopping experience I had. read more

You don't have to live in St. Louis to experience the excellence of service at The Eye Bar thanks to Stacey Plank who provided me with gracious cross-country service above and beyond that you rarely find these days. I live in Los Angeles but am detained in NY to deal with a family emergency that has been so exhausting that I've fallen asleep on my glasses and smashed the frames twice beyond repair. My frames are out of production. I scoured the Internet for a replacement pair, only The Eye Bar In St. Louis came up as a possible link to my out of production frames. I was skeptical that a store with whom I had no relationship with in a State I'd never been could come through, my bad. Stacey managed to find replacement frames and got them to me in NY by UPS in no time at all saving me the expense of having to buy whole new lenses for a whole new pair of frames. There is a level of caring at this shop not only on the part of Stacey but Taylor too that deserve rich recognition. They were on top of things beyond belief as though my emergency was their own personal emergency. I am grateful to them for replacing my frames with speed and without any fuss. If St. Louis has a BEST OF ST. LOUIS list, The Eye Bar should be on it. Stacey was warm and caring beyond all expectation and she was doubly appreciated by me at this difficult time for my family. Love you guys. You're the best. read more

I have been a yelp user for years, but nothing has gotten me fired up enough to write a review... until now. Shopping for glasses has been a huge struggle for me for years. I have a flat bridge to my nose, as a result my eyelashes always seem to hit the glasses. Usually I wander around a store feeling lost, and I leave empty handed and disheartened hours later. My experience at The Eye Bar was completely different! I walked in and was immediately greeted by two nice employees. They invited me to take a seat while they brought the glasses to me. This initially made me nervous, and I started thinking "they won't understand my eyelashes hitting the glasses issue" and "what if they miss a pair of glasses that would work on me?" I was completely wrong. They listened to everything I had to say. They understood when I said I was looking for thick plastic frames that also had nose pieces. They assured me that they could add nose pieces to any glasses I liked, and they pointed out specific designers who would meet my needs. After only 30 minutes there I had a pile of glasses that looked good on my face (trust me, this has NEVER happened before). They helped me narrow down the search and pick the perfect pair. I cannot say enough good things about The Eye Bar! They have revolutionized my life! read more

Great experience! Got an appointment the same day, they were able to work me in no hassle. Very friendly service. I just needed a new prescription for contact lenses. My typical experience with eye exams is usually a huge pain where they try to sell you overpriced lenses and give you a glare when you just ask for a copy of your prescription. The whole process took less than 15 minutes, they handed me my prescription without asking and even recommended the cheapest place online to order from! Did I mention they offered me a beverage (beer) while I filled out the preliminary paperwork? They also have a nice selection of high end frames, but I was already satisfied with my current pair of glasses. They didn't try to get all salesy on me about that either. Highly recommend this place! read more

Fabulous customer service from Stacey!! I recently had to replace some eyeglass frames by Iyoko Inyake (Belgian design and handcrafted in Japan). The frames are quite difficult to locate, in part because they are fairly pricey. I found the Eye Bar on the web and posted an inquiry. Stacey replied the next morning and worked her magic with a special order for the frame from Japan. Thanks again, Eye Bar!!! read more

Let me start off by saying that I will never go to another place to buy eye glasses! The Eye Bar is truly a gem! The selection of glasses is fantastic and the customer service is beyond words! I never write reviews, but given that my husband even enjoyed picking out glasses with me here, I had to give this place two thumbs up! For those of you concerned with the timeliness of receiving your order, my prescription glasses were ready in less than one week and look and feel great! Best place to buy eye glasses. Period. read more

I have never worn glasses before and now need them at 62. After shopping at all the chain eyeglass stores and not finding anything that I really liked, I tried the Eye Bar. What a difference. In 15 minutes I had a pair picked out. As soon as I walked in they direct me to sit at the "bar". The employees then got glasses for me to try on. They were very helpful in what looked good. The service was way better than most of the chains. They were enthusiastic about helping unlike most of the chains where they just point to the wall where the glasses are and say pick something. The glasses are of high quality. I am glad I decided to walk in and try them. read more

A higher-end store to be sure, but it's not that much costlier than the chain glasses shops. And the quality of their selection (higher quality and more distinct) and the awesome service you get make the premium well worth it. read more

Dr. Kate is the best eye doctor in town. She is really cool and really knows her stuff!

I bought my current pair of glasses @ Eye Bar, returned to replace a lens, returned again to replace a screw & returned a third time to have the screws tightened. Sure they're a little pricy but the quality of service & the staff's friendliness is well worth the cost. In fact I'm going back there later this week to have the screws tightened again, I noticed my glasses were getting a little loose. read more

I just open a box of contacts and all the contacts were dried out. The manager stated that I stored the contacts wrong. I open the box took out a blister pack and the contacts were upside down which then dried out. Next box the same thing only half of the contacts. Why because the idiots packaged them wrong. I drove 45 minutes to the very over priced Eye Bar because the doctor is awesome, Visit the doctor and take your script somewhere else where the manager cares about all customers. read more

I was looking for Oliver Peoples Sir Finley in a discontinued color. I couldn't find them at my usual optometrists office in California or at the local Oliver Peoples store. My usual optometry place called Oliver Peoples directly and they confirmed they had discontinued the color I wanted and didn't have any in stock either in their stores or factory. I found the glasses on The Eye Bar website but wanted to confirm that they had the glasses in stock so I called. Stacey said she did not have the glasses at this location but she would call around to see if any of their sales reps had them in stock in their other locations. I got a call back about a week later and they found the glasses. I ordered the glasses online right away and received them today, it was perfect, complete with the limited edition case. I just wanted to thank Stacey and the staff for going above and beyond to find me these elusive glasses. Your service exceeded my expectations and I am a very satisfied customer. read more