I have been a West Marine customer since before this store opened. Like any marine product you…read moreexpect to pay a premium price as long as it is a quality product. I early on, had difficulty in returning products that I found inadequate because I would have to mail them back or drive long distance to return them. I do not have that problem now. The new policy of "not being undersold" eliminates any complaint of "expensive marine related products". Browsing and seeing the product is a very essential part of a purchase to me and the store offers that. There are some items that can be purchased on line without a physical contact and you can do that through the store also. Last of all the staff at this store is exceptional. If they can't answer your question, they will help you find the answer. Just ask!

From the owner: West Marine Watertown is the area's trusted boat supply store offering a wide variety of boating…read moreproducts and accessories. Visit our location for a wide selection of marine products, expert advice, and dependable service tailored to local boating needs. We're proud to serve the local community with reliable products and helpful guidance. We're proud to serve the local community with reliable products and helpful guidance. We're proud to serve the local community with reliable products and helpful guidance. We're proud to serve the local community with reliable products and helpful guidance. We're proud to serve the local community with reliable products and helpful guidance.

My wife and I were up visiting the area and decided to take a little pit stop at this Dick's. I…read morewould say this Dick's was on the smaller size, than the ones we have around us, but still had everything you needed. My wife and were really intrigued by the golf section and spent a good time there. I was able to try out some of the putters and actually found one I love. I was also able to get a new driver cover that was mystery machine themed. My wife was able to find some new Hey Dudes to wear while on our vacation. The staff at the register were pleasant.

If I could leave a zero star review I would. I dropped off a putter around 3pm on 8/4/2024 and was…read moretold that it would be ready for pick around 4 pm on 8/5/2024. when I went to pick it up I arrived at 6pm only to see that it still needed to have the grip put on it. There was no one at the desk so I pushed the button for assistance and about a couple of minutes later Mike came over and asked if he could help I explained that I was there for my putter but I could see it still needed to have the grip put on. He said well it's not done, I'll have to call you when it's ready. I said "Can't you just put the grip on while I wait and he said no there's a ton of people in front of you. I explained that I had driven from Carthage and he shrugged his shoulders. I asked to speak to someone else and he said there is no one else...I'm it. I asked for a discount because I paid for a service and was told it would be ready and it wasn't and he said We don't do that. He said that there has only been one person working the golf center for the past couple of days and I said that's funny because there were two guys here yesterday. He said I don't know what to tell you...it's not ready. I told him that that was horrible customer service and that that wasn't good business no matter how you look it and that I wanted a discount because if they were so busy that it couldn't be done on time that they should've called to tell me instead of letting me drive all the way up there for nothing. He ended up calling around 8pm and when my husband said he would pick it up tomorrow he hung up on my husband. Mike is one of the rudest employees I have ever encountered! He should not be in a customer service position now or ever!

Going to Walmart in Watertown on a Sunday is crazy busy. The worst part about this location is the…read morefact that the chip/snack aisle is a busy aisle and yet it was placed in the one space that has a huge pillar in it so it's impossible to navigate! I would recommend moving that aisle, honestly. Other than that, I appreciate how organized the clearance aisle is at this store.

Man oh man... do not go to this Walmart on a Sunday. It was super packed and there were rude people…read moreeverywhere. We were able to get everything we needed, but then had to wait in the checkout line forever. Also, the men's restroom was closed for cleaning for about 20 mins in the middle of the day, which seemed odd to me.

don't get me wrong I like this place but after my last trip there I was over charged and 80…read morepercent of the items for 14 and 12 dollar bins. where broken and missing parts they won't let me return them to get different items which is BS .i will never shop there again ! I'll go to the pallet store where i know I'll get the full product and where they count the items. not just look as i am stacking and hit a random number . Hire workers that actually know what they are doing

We stopped in at this mall in search of some tourist merch (specifically, a NY state keychain). We…read morealso detoured looking for a geocache hidden on the lot, and luckily we did find it. But on to the task at hand. When we first went in, we thought we'd be able to access the mall through the Hobby Hut, but it turns out that it is self-contained, so we headed back out, and went through the mall via the JC Penney. This store felt perfect after being out in the summer heat - nice and cool from the AC, but not at all clammy or stuffy. We proceeded into the mall corridors, where most of the stores seemed like one of businesses, although there were some chains like Hot Topic and Spencer's. Many of the units were vacant, and the big amusement attractions were closed. There were very few people, so it felt so quiet as to be a bit disquieting. We had begun our search at Hobby Hut, but weren't surprised not to find what we were after there. We then tried a couple of other shops, but in vain. Finally, a couple of staff from different stores mentioned a store in the mall they both referred to as "selling mugs" and might have what we were looking for. We finally reached said store (Katrick Customs), and were relieved that we were able to accomplish our mission there. We availed ourselves of the washrooms while we were there, and they were spacious and decently clean. The taps worked, the dispensers had soap, there were paper towel dispensers and air dryers that were all in working order. It's too bad the mall doesn't have as much to offer as it clearly did in days past. If I were a local, I'd likely only be going there to pick up specific items rather than browse for fun.

if u like perusing a DEAD MALL (i do...) this is of…read moreinterest. DICKS and many stores have vacated so options are limited