I was asked by the management of another ambulette company (Premier), to try another ambulette…read morecompany (after refusing to change my "average" review of them due to their verbally abusive dispatchers), before considering their services again. All I can say is, thanks for the favor! Care Well truly lives up to its aptly named company. I've used Care Well's services for 5 months now. This is a rather new company,perhaps 2 years old? But they've set a new standard for medical transportation services. From the hands-on owner, Curry, to the dispatchers, to all of the drivers, all of whom I come to feel as friends. Besides on-time service (I've never waited more than 30 minutes for an unscheduled return trip or not set time return), clean vans, they genuinely care about their clients, and, go out of their way to help and assist. It's a happy place to work for both employer and employees, and it shows. For all the tribulations one goes through to have medical transportation, either medical or insurance issues, Care Well is a nice oasis.

I had heard nightmare stories about ambulette services -- drivers showing up hours late, no-shows,…read moreetc -- so I was nervous making my first appointment with TrueCare. Turns out that I had no need to worry. TrueCare showed up on time, loaded our wheelchair safely, and got us where we needed to go without any hassle. They even offer weekend pickups. Their office staff is polite, and it's easy to reach someone by phone. I highly recommend them for trips in Nassau and Suffolk counties.

Yeah, it's a new company, so give some slack, but they did get me to my appointment late, so I…read morecould not see the doctor. Perhaps in time, they will realize how far Manhattan is.

Professional, friendly and punctual. Great door through door service to assist an elderly parent…read morewith a cataracts surgery procedure and follow up. Ride a Wav took the stress away and ensured safety from start to finish. Highly recommend!

I will not be using again. I do not write reviews at all, but I do not like people that take…read moreadvantage of sick elderly people. Being charged extra for an appointment that ran 15 minutes late due to no fault of my mother is not right. The charge was automatic and not authorized. Not to mention we have waited on multiple occasions for the driver to return to the tune of two hours one time. They graciously refunded us $10. What a joke! Stay away if you don't want people bilking you.

Ambuttans always take a trip from MAS and you confirm the trip and the day of the trip they say…read morethey couldn't do it and they let MAS know. But they don't call MAS they put it into a computer. Don't rely on Ambutrans because they are unreliable.

Excellent service. Drivers are friendly and very professional. Usually on time and passenger is…read morecalled to confirm prior to pickup.

Earlier today around 12:35pm I was on my way to work when this van C33 almost ran me off the…read morehighway. It was very uncalled for and aggressive. I have spoken to the company but, still will like to give a warning for anyone looking for an assisted transportation because there are people who are recklessly driving. The man was an almost bald black man with glasses and he had no care. I was very warned and panicked but was able to gain control. He doesn't use any blinkers and is just overall a bully on the road. This is not the type of person that should be driving and I hope this employee will learn to do better on the road. My car has cameras and I'm happy to have been able to catch the company name and the car number so this employee can learn from his wrongs.

My now go to transportation non emergency wheelchair transportation company in Westchester. I was…read morenew to finding transportation for a wheelchair bound relative of mine (that wasn't subsidized by any service) and I'm really happy to find Assisted Transportation for a taxi on a major holiday. I'm always apprehensive when booking something like this because you never know how smooth or not smooth things will go. Everything went great that day. I like their minivans, doesn't seem to much of a production to get her in and secured. There is room for 1 or 2 additional people that may be traveling with the person (we had an aid with her). They were on time and patient. I'm already using them again.

I tried for days to get a ride to Newark from Cold Spring and got no responses from anyone but…read moreAccess Transportation. Excellent communication, ease of reservations on the app. Our driver was early and an excellent driver. The car was so comfortable! They even supplied complimentary cold bottled water. I would use them again in a heartbeat.

This is my first time using this service and I have to say it's been great so far…read more Early morning airport drop off and pick up on my return. The App works well. Drivers are very friendly, courteous and on time. I definitely recommend. Look forward to future trips. James

This "Medical Transport" Company is extremely unreliable even when a Hospital calls them to set up…read moreyour SCHEDULED Transport. My transport was 4 that's FOUR hours late while I waited in a hospital with a broken hip. The Head Nurse called them repeatedly and was given every excuse you can imagine. When they FINALLY arrived I was told by their " EMT's" that I was NEVER put in their schedule and they were headed to pick someone else up until their Supervisor called them to respond to my transport. Also, please be aware you are allowed only 1 bag of your personal belongings during Transport and if you are leaving a Hospital and have some of your OWN medicine that was held by hospital pharmacy you are NOT allowed to have it on you whether it is a Life saving medicine. Do not call this company.

This is the worst transport ever. Think of your loved one waiting to go to the doctor so they can…read moreget their meds and no one shows! This has happened more then once! Never Again!

"Elite" is the perfect way to describe Elite SUV. Phil runs an excellent organization. Booking…read moreonline is fast and easy. They send emails with receipt and confirmation information. Two days before travel, they send a reminder. Drivers are courteous, friendly, and punctual (yes!). And of course, they're safe drivers. On this trip, Chris picked us up from JFK. He was at the passenger pick up less than a minute after confirming our location. So easy. Then on the way back, Phil called to let us know he had arrived. As he was 15 minutes early, he assured us that we should take our time. He removed all stress from traveling. We will continue to go with Elite SUV every time we come to New York.

This review is long overdue, but I recently recommended Elite to a friend and I realized I never…read moregave them a rating here. When you're a solo female traveler and don't have a trusted friend or family member to give you a ride to the airport early in the morning or late at night, Uber, Lyft and local sketchy taxi companies in Westchester are not great options. I found Elite a few years back by the recommendation of a neighbor and they have been my go to for airport service ever since. I pay a few bucks more, but I know when I schedule a pick up at 5:00 am on a weekday, a very courteous driver in a clean, spacious SUV is picking me up on time and getting me to JFK or Newark without any anxiety or fear for my safety. I recently suggested Elite to a friend and she also had the same experience. Highly recommend.