Had to make a quick stop at Big 5 to buy something in a hurry. Staff with a name of Fynn was very…read morehelpful, he immediately guided us and offered access to the fitting room. Store is very clean and organized. My son was able to try on and change quickly, and we were in and out within five minutes. Everything went smoothly and efficiently. Great customer service.

Customer service me and my daughter came into the store to get some rafts the guy at the counter…read morewas nice greeted us but kept staring at us then some older white man came from The back to the front and was also staring never asked how we were but kept looking at us then there was a black boy bouncing a ball in the back who worked there and he just looked at us crazy never said hi either my items were already at the counter because it was a big box my daughter was buying water shoes and it was just weird and very unprofessional all black people dont steal I actually had my city of Sacramento shirt on mind you I just got off of work when we left the older white dude walks out just looking at us very weird could of said bye as hard as he was looking very bad experience I will never go back there again

Very well stocked! Friendly, helpful and courteous sales personnel especially Marcel the manager…read moreand cashier Melanie! Location is right across KP Int'l on Folsom but be aware, lots of trees hide the sign to the store!

Easy one here. Went in last week to buy a couple items for my wife's bday... no one in the store…read moreexcept for the register person. Grab a couple items totaling around 65 bucks, cashier is very friendly and cool. Turns out the back massager thing I bought was broken ($49.99 listed on the box) and the gloves I grabbed she already had stashed at her gym ($14.99). Didn't really anticipate issues (I should have assumed their items are broken I guess) so the receipt was discarded. Didn't think anything of it since every store ever will give you store credit if you don't have the actual paper receipt. Nope... wife goes to return the gifts for store credit and see if there's anything in there she wants with the 65ish dollars I paid. They give her a gift card with $29.00 on it... called them and apparently if you return anything w/o a receipt the items automatically revert to the LOWEST sale price they've EVER had on that item so #1 the (broken) massager is marked up like crazy and #2 they literally have the items on their floor that show the price point they're currently marked at that particular location. Bought the stuff less than a week ago, main item was broken, zero attempt at customer service... 35 bucks isn't going to ruin anyone but the principal of thing is a killer for me especially considering brick and mortar retail is dying and Big 5 is already fully outclassed by Dicks and wayyy out-convenienced by Amazon. I already felt like I was doing them a favor by not utilizing those other options.... TLDR - worst return policy ever (and one i've literally never seen anywhere else), not helping your company survive

Good place to check for sporting good staples and camping supplies. I went here for some pickle…read moreball gear and it was a reasonable price. I also have found the sales are good price and the service is friendly. Big 5 has been a spot I'd go to for a long time and it takes me back to my childhood!

I just went over to buy some good New Balance Shoes . 2 employees Greeted me "Welcome in" and…read morethat is it waited at the shoe display for 10 minutes but neither employee was interested in helping me . The Customer Service is really bad. . Neither employee was even interested in asking me if I needed assistance . I will never go to this location again

I had a great experience with Daniel when purchasing my new bowling ball at Frank's Pro Shop inside…read morethe Rocklin AMF Bowling center. It's been years, but now that I'm in a retirement state of mind, I know I'll also be buying my next bowling ball from Daniel again. Thank you for your friendly good service.

Friendly and knowledgeable. The best pro shop in the area. Daniel knows what he is talking about…read moreand takes good care of his customers.

Got some shoes for my wife here. They do a scientific fitting by providing a 3D image of your feet…read morethe. Give you the shoes that best meet your needs.

Service was great! We were helped with lots of details and info on our feet and the shoes to help…read morecorrect our running/walking. I had a baby strapped to me to it was had to try on shoes but the owner assisted kindly. I got a pair of shoes for my husband for Father's Day and he is very happy. We had a lot to choose from and it was fair prices. Love that they carry pepper spray for sale I think it's important to keep yourself safe when running/walking, they've thought about everything!

We were in the area and had some time so we wandered into Dick's Sporting Goods to browse…read more You can find just about anything sports related. They offer sports equipment and clothing! If you're adventurous, they have outdoorsy equipment! Kayaks to camping equipment! There's fishing to hiking as well. Wake boards to life vests. There's shoes for all! All types of sports shoes. Basketball, baseball, golfing, hiking, and much more! Their clothing lines are from big names like NorthFace to Nike! Men's and women's. They offer wellness products, too. They have supplements to energy drinks. They even have a fan shop area of all different sports! You can shop by teams! They have shirts and hats! If you're in need of a workout outfit, they have that, too! Overall, a big box store for the sports fans! You don't have to be athletic to shop here. They have nice quality brands. Yes, it's pricey. Check out their sale items. Oh heck! Check out clearance items for a deal! Employees were outgoing and friendly.

My hairdresser is near Dick's so I occasionally pop in when I am there. It is located in the…read moreWillow Creek Shopping Center in Folsom. I will say the store is always packed with inventory. And the selection is great. Trendy AND a large variety of items too. Including sports equipment for every recreational activity! Very nice layout. Organized. Clean. Bright lighting. Service A-plus. There has not been one visit where someone has not come up to me and asked if I needed help. That in itself is impressive. Unless there is a sale going on things are pricey in my opinion. But as they say you get what you pay for. I did buy a pair of Hoka walking shoes last year and they have held up wonderfully and are so comfortable. All in all, I highly recommend Dick's Sporting Goods for having plenty of inventory and wonderful service. They definitely have you covered.

Terrible customer service. Went to return a jersey and they would not return. Never was it…read moreexplained that jerseys over a certain value wouldn't be returned. Not mentioned during original purchase or labeled on the receipt. Too expensive and poor selection. Will not return.

The fever here was not infectious. I was looking for some Giants gear representing the team's World…read moreSeries win and the selection was really shabby. The sales people were pushy. I couldn't even whisper about a purchase I was debating without someone hovering over my shoulder. Finally, if you are on any sort of budget, look for your gear elsewhere because the markups here are ridiculous. I know sports gear in general is expensive, but $14 for low-quality socks or a shot glass?

Terrible service. In addition the $150 pair of cleats I bought my son had a very small mark on the…read morelaces from when he tried them on and the store refused to return or exchange them for a pair that fit my son better.

The young guy who helped us was friendly and knowledgeable picking out shin guard holders for my…read moredaughter. cool shop.