I have been using this place for years. They are helpful and friendly. They lost a star because of…read morethe pricing on some items. I am glad they moved from the previous location further down Arden.

I walked in looking for locks sets for my Yakima Q-towers. Not only were they very helpful, I…read morewalked out with some very useful promotional items. Always friendly!

Wanted to check out this card shop as there's another one local wanted to see what the difference…read morewas. I read the reviews prior and twice people complain that they drove all the way out there and the shop was closed when it was supposed to be open. Today is a Thursday. It says they're open at 12 PM on Thursdays it's 1 PM and I show up and there's nobody there. Unfortunately this is a pattern for this store that they choose not to be open or update their hours a brief look through the window showed limited stock. Not sure I would recommend this place. Update.. received a call and completely must change my review. Totally understand the circumstances and will give them another shot. I appreciate the conversation and personal touch.

Drove all the way out from the bay due to the 5 star reviews only to see that it's closed even tho…read morethe sign says they're open from Thurs-Sun 12-7pm. No signs explaining why whatsoever. I wouldn't recommend anyone outside of sacramento to waste gas like I did if the business isn't gonna stay truthful to their times posted.

Primarily an internet shop, however you can go to their shop in Roseville as well and these guys…read moreare really cool and accommodating. They carry a ton of great products.

So far one star. ordered a baseball card. Received notice it was sent August 7th. Tracking #…read moresent was wrong Still haven't received by August 22nd.

Talk about disappointment when bringing my 10 year old son to a sports card shop for the first time…read moreever. The manager/maybe owner was not welcoming at all when my son and I asked him to check out some of our card collection. We have spent the past 10 months collecting and spending thousands of dollars and he simply said we have two okay cards maybe worth grading but PSA isn't accepting any more for a while so out of luck. I asked him if he buys cards and sarcastically said yes and I asked what type of cards he buys and again sarcastically said "good ones". You would think card shops would like to make a kid coming in feel good about sports cards and collecting but my son left crying. How about trying to enlighten us a little more about card collecting add some encouragement. I will never step foot in there again and highly discourage anyone else from doing the same. Just buy your cards online where at least you don't have a negative Nancy to deal with.

My son and I started coming here last week. The guys here are patient and open to questions. They…read moredon't try and bs you and try and upscale you. The vibe is also cool in there. Reminds me of the cheers of the sports cards world. Will be returning regularly.

Clean organized store. My son loves this place and the employees are always kind and patient with…read morehim. Great selection of animals decor, action Figures and swords. Great prices for the items.

Hi Hi Mochi is a must-visit for any anime fan!…read more Every time I'm at Westfield Mall Roseville, I make it a point to stop by Hi Hi Mochi, and it never disappoints. The store is beautifully organized, making it easy (and dangerous ) to browse through all the anime goodies. The product selection is great, well curated, and very reasonably priced for the quality. What truly sets this place apart is the staff. They're incredibly friendly, genuinely anime-knowledgeable, and actually take the time to talk with you about your favorite anime characters and series. You can tell they're real fans, not just employees--conversations here feel authentic and fun, not rushed. Whether you're a hardcore anime enthusiast or just getting into it, Hi Hi Mochi is welcoming, engaging, and full of personality. Highly recommend stopping by--you'll probably leave with merch and a new anime recommendation!

The staff here are rad and the selection is just as good. Everything from beginner to higher end /…read morecollectible cards. I've never watched or played Pokémon. I had a family members bday coming up and needed to get them some cards, and the staff here walked me through what's best. They made a few suggestions for what the best / trending types of cards are right now and were spot on!

I was not planning on leaving a review, because I understand that you're not always going to get…read morewhat you ask for. This review is specifically about going to trade or sell cards here. Again, I wasn't going to leave a review, but after going to another place and thinking about what I was offered on the Pokémon cards I wanted to sell/trade it almost feel downright criminal and like I was almost robbed. I went in with a good amount of graded slabs and raw Pokémon cards to sell or trade. The guy who was "helping" me started off doing the slabs and gave me the offer for those , it was a bit below what I had hoped for, but I had driven 1hr and 45 minutes to get there, plus I understand not all comps are the same. I didn't mind that offer. The PROBLEM came when he got to comping out my raw cards, it was a good amount of cards, close to 100 cards I'd like to say. When he was done comping them out and gave me an offer of around $700-$800 for all the cards. I had do a quick overview of which cards he was taking in. I immediately knew something was off because a card that was around $700 market he was offering $115 because the condition "MP" he said.. I chose not to accept the offer for the raw cards, but still closed the deal on the slabs. Got some things for trade. When I got home I started doing a bit more research on the raw cards he was going to take in and that's when I started to feel like I was almost robbed/scammed. I understand cards vary in condition and on top of that you only get a percentage not the market price for cards when selling to vendors or LCS, but the market for all the cards he was going to take was around $4k for all, the offer I was given was less than $800.. even if those cards were in awful condition (which they weren't) that offer would still be criminally low! After seeing that myself and going through the numbers again and again I felt so disappointed , irritated that someone would even do that especially at a shop!! What really pissed me off, still in my head trying to give them benefit of the doubt, trying to remain a bit positive was me going to another LCS and them telling me that I was being ripped off with that offer. I'm still in a bit of disbelief, idk how many times they do that where based on "condition" they openly rip off people who have no idea what they have, many people look towards their LCD and community to trust, but this shop has definitely failed at that for me. That aside, the staff comes off nice and welcoming, but after my experience it all seems that at least the person who deals with the Pokémon side of things has other intentions.

They were nice to people like me and other customers. I also saw they were very gentle with my…read morecards. They also had very reasonable prices. - My 9 year old

The shop had a decent selection of older sealed products, especially if you're looking for…read moresomething to rip. However, the selection of Pokémon singles was pretty limited during my visit. The overall atmosphere also wasn't quite what I expected. Some of the staff interactions came across as overly pushy and uncomfortable, particularly when joking with customers about making purchases. From my perspective, the tone felt a little unwelcoming and made the experience somewhat awkward. Would not recommend!

Kiddos, hubby and I were going on a weekend game store loop in the Sacramento area and came upon…read morethis store. It looked like they were expanding their store to accommodate more space for their products. People were already filing in to play games and it looked like they had a community of regular players filing in. As usual, I was just curious about their WarHammer collection and it was a decent amount. I liked their table set up for Warhammer ready with tape measures and landscape. They had Pokemon and MTG commander packs and boosters available as well, my only complaint is that there was no price tag on their boxes and when we asked them how much the commander box was, they were looking up prices on their phone for a few minutes before we got a response. It made me think that they were going above msrp and just seemed shady. Just make sure as a customer you have an idea of what you're willing to pay for product. I'm all for supporting standing stores versus online, but not on this visit.

Customer service issues are very much lacking Upkeep could…read morebe much better Staff is not attentive